Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
10/10/2010
 Tl- the contact owns hancock tires size 205/55/r16, dot# 1grpdyh. while having the tire examined the contact was informed that the front driver side tire was cracking along the side wall. the tire have not been repaired and there were no prior warnings. the current and failure mileages were 57000. bml
06/06/20092841
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) [xxx] . (deaf and sign language) and [xxx] ( deaf and sign language), and we traded the 2008 toyota, camry to lease volkswagen 2009 jetta with gasoline engine last june, and we have not been happy, because, not smooth ride, between 35 and 50 mile per mile, and, also, not smooth ride between 70 and 84 mile per hour, even, rotation tire and balance tire third or fourth time, ... still, not smooth ride, even the mile per gallon's poor, and many. ... the volkswagen dealers in massachusetts and florida, they have been fixing, and, still, not smooth ride, mile per gallon's and etc. ... [xxx] and i have been fed up. ... even, i drop off my car at the tracy volkswagen shop in hyannis, massachuetts, ... even, at the alden volkswagen shop in fairhaven, massachusetts, and, also, the wallace volskwagen shop in stuart, florida occasionally, ... and, ... happened, [xxx] , service advisor and jeff haw, supervior and/or manager service advisor at wallace volkswagen in stuart, florida, they advised me to visit a firestone store and request them to replace the four tires. ...and, so, i went to see a firestone tire store a few blocks away from wallace volkswagen dealer in stuart, florida, and the firestone tire store, they said, the tires are not warrany, cannot replace a tire, even a four tire and at all. so, i request you, to tell volkswagen company, headquarter, to replace a new jetta with diesel with michelin tires and $250.00 payment monthtly and no down payment including waive early terminate pentaly, and, any, and, anything, and, all, because i have not been happy and not enjoy with the new lease 2009 volkswagen with gasoline. [xxx] p.s. please transfer us to properly to the deperature and file a compliant at federal goverment, not state government if we file a compliant a file at wrong u.s. dept. of nhts.gov. *tr
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
12/20/2009259801
 Tire valve stem cracked during tire filling. *tr