Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 12/12/2011 | 62400 | 1 | |
| Car stalled again after new exhausted flap was installed (1ko-253-691-e ) . as per other older complaint odi # 10476791.vw paid $646 for new part but refused to pay labor $183.93. now on the new exhaust flapper they gave me a new part free,but it cost me $529.63 for new sensors along with labor for the install. per the auto shop there has been a lot of changes in this part . the customer is engineering this part for vw. *tr | |||
| 12/12/2011 | 62400 | ||
| Car stalled again after new exhausted flap was installed (1ko-253-691-e ) . as per other older complaint odi # 10476791.vw paid $646 for new part but refused to pay labor $183.93. now on the new exhaust flapper they gave me a new part free,but it cost me $529.63 for new sensors along with labor for the install. per the auto shop there has been a lot of changes in this part . the customer is engineering this part for vw. | |||
| 11/12/2011 | 45445 | 1 | |
| Abrupt deceleration to 30mph from 50mph d/t vehicle in front of me hitting their brake and turning. then i accelerated to get back to the posted speed of 50mph. when depressing accelerator at approx 40mph heard a loud pop, loss of power, glow light on dash came on and warning. loss of power with 3 cars coming behind me so i quickly moved to the shoulder and restarted the car. car turned over but was in limp mode - i was less than 1 mile from my house, so i pulled out and limped home. contacted vw on monday 11/14/11 and my dealership. the car was flat bedded to the dealership and hpfp failure was diagnosed, vw paid in full for complete replacement of entire fuel system. *tr | |||
| 04/14/2009 | 11 | ||
| Tl-the contact owns a 2009 volkswagen jetta diesel. the contact stated while driving 30 mph to merge into traffic the vehicle stalls while pressing the accelerator pedal. the vehicle was taken to the dealer who ran a diagnostic test and informed him the vehicle was operating normally and they cannot duplicate the failure. the manufacturer was contacted who offered no assistance on the failure. the failure mileage was 11 and the current mileage was 30,000...mw | |||
| 04/01/2009 | 15000 | ||
| Tl-the contact owns a 2009 volkswagen jetta. the vehicle would intermittently hesitate while accelerating from stops. the contact would apply pressure to the accelerator pedal but the vehicle would not respond for a few seconds. the vehicle was taken to an authorized dealer on numerous occasions where they were unable to diagnose the failure. the vehicle was not repaired. while turning at approximately 10 mph the contact applied pressure to the accelerator pedal and the vehicle did not respond until repeated pressure was applied to the pedal. the vehicle was not taken back to have the failure diagnosed. the failure mileage was 15,000 and the current mileage was 50,000. sm. | |||
| 09/01/2010 | 2000 | ||
| Tl- the contact owns a 2009 volkswagen jetta. the contact stated that while pulling into a parking place the vehicle accelerated without driver intent. the vehicle crashed into the front of a store. the impact stopped the acceleration. no injuries were reported. the police and fire department filed a report and it is available. the vehicle was towed to a local repair shop for repairs. the insurance company contacted volkswagen and they stated they had not had any other complaints of this nature on file. the failure and current mileages were 2,000. vin unknown. rd | |||
| 07/01/2009 | 2500 | ||
| Tl*the contact owns a 2009 volkswagen jetta. while driving approximately 45 mph, the engine began to rev excessively high. there was no response when the accelerator pedal was depressed. there were also no warning indicators illuminated on the instrument panel. the vehicle finally resumed normal operation after the accelerator pedal was depressed several times. in addition, the vehicle exhibited unintended acceleration. the failures occurred spontaneously. the vehicle was taken to an authorized dealer, but they could not duplicate the failures. the vehicle was taken back to the dealer on three separate occasions for identical failures, but there were no resolutions. the vin was unavailable. the failure mileage was 2,500 and current mileage was 4,000. | |||
| 02/27/2009 | 3945 | 1 | |
| While driving, vehicle transmission disengaged resulting in no power to maintain speed. this occurred twice, once on a rural highway traveling approximately 60 mph and once on the interstate traveling approximately 70 mph. with the first occurrence the transmission re-engaged after a few seconds. with the second occurrence, the prnds shift indicator light began flashing and i had to merge over through traffic into the emergency lane to avoid high speed traffic, all the while having no power. i then had to shut the engine off and restart it to clear the malfunction. i scheduled an appointment at the dealer for repair and a sensor(s) were replaced on the transmission | |||