Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS - FRONTAL | |||||
| TB-69-12-02 | 10/02/2012 | 10047822 | Volkswagen: due to a loose or unfastened connector for passenger air bag, the airbag warning lamp may illuminate in instrument panel. models 2010-2013 golf, gti, jetta sportwagen, jetta sedan. *pe | 12/07/2012 | |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| V-691202 | 06/21/2012 | 10044940 | Volkswagen: airbag warning lamp illuminated in instrument cluster, dtc b101614 stored in airbag control module. airbag lam in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp. *js | 08/06/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 08/31/2012 | 56000 | 1 | |
| The seal between the connectors and the drain hose for the sunroof drains leak (three of four connectors), allowing water to run down the both driver and passenger side a-pillars. this resulted in the airbag and its associated mounts/wiring and harness getting soaked. the water continued down the a pillars to collect in the front wheel wells. the path of the water was over/through the drivers side interior junction/fuze block. the rear drains also leak, causing intermittent electrical malfunctions. note that this leak is not due to the drains being blocked. rather the seals between the white plastic that connects to the drain and the brown drain hose is not complete. this allows water to drip down onto the frame. as much as 2-3 gallons of water could enter during a mild rain storm. *tr | |||
| 08/31/2012 | 56000 | ||
| The seal between the connectors and the drain hose for the sunroof drains leak (three of four connectors), allowing water to run down the both driver and passenger side a-pillars. this resulted in the airbag and its associated mounts/wiring and harness getting soaked. the water continued down the a pillars to collect in the front wheel wells. the path of the water was over/through the drivers side interior junction/fuze block. the rear drains also leak, causing intermittent electrical malfunctions. note that this leak is not due to the drains being blocked. rather the seals between the white plastic that connects to the drain and the brown drain hose is not complete. this allows water to drip down onto the frame. as much as 2-3 gallons of water could enter during a mild rain storm. | |||
| 09/15/2012 | 23000 | ||
| Tl* the contact owns a 2010 volkswagen jetta. the contact stated that while driving 3 mph, another vehicle traveling 40 mph crashed into the front passenger side of the contact's vehicle. the contact's vehicle spun uncontrollably and was turned around where the second vehicle crashed into the contact's vehicle again on the front driver side door. the air bags failed to deploy. the vehicle was destroyed. the failure and current mileages were 23,000. | |||
| 09/15/2012 | 23000 | ||
| Tl- the contact owns a 2010 volkswagen jetta. the contact stated that while driving 3 mph, another vehicle traveling 40 mph crashed into the front passenger side of the contact's vehicle. the contact's vehicle spun uncontrollably and was turned around where the second vehicle crashed into the contact's vehicle again on the front driver side door. the air bags failed to deploy. the vehicle was destroyed. the failure and current mileages were 23,000. kmj | |||
| 09/15/2012 | 23000 | ||
| Tl- the contact owns a 2010 volkswagen jetta. the contact stated while driving 3 mph another vehicle traveling 40 mph crashed into the front passenger side of the contacts vehicle causing her vehicle to spin and then crashing again into the vehicle on the front driver side door. no air bags deployed. the vehicle was destroyed. the failure and current mileages were 23,000. dt | |||
| 01/10/2012 | 38000 | ||
| Car was driven daily and air bag error indicator came on and has stayed on. vw not willing to fix issue at all. | |||
| 08/20/2011 | 32000 | ||
| Tl* the contact owns a 2010 volkswagen jetta. the contact was driving 50 mph when he was involved in a three vehicle crash. the contact crashed into the rear of one vehicle and another vehicle crashed into the rear of the contact's vehicle. the air bags did not deploy and the seat belts failed to restrain the contact. the contact was thrown into the steering wheel and sustained injuries to the head and chest. the manufacturer was contacted and advised that the air bags were not to deploy because the sensors were not activated. the failure mileage was 32,000. | |||
| 08/20/2011 | 32000 | ||
| Tl- the contact owns a 2010 volkswagen jetta. the contact was driving 50 mph when he was involved in a three vehicle crash. the contact crashed into the rear of one vehicle and another vehicle crashed into the rear of the contact's vehicle. the air bags did not deploy and the seat belts failed to restrain the contact. the contact was thrown into the steering wheel and sustained injuries to the head and chest. the manufacturer was contacted and advised that the air bags were not to deploy because the sensors were not activated. the failure mileage was 32,000. kmj | |||
| 08/20/2011 | 32000 | ||
| Tl-the contact owns a 2010 volkswagen jetta. the contact stated while driving 50 mph the contact abruptly stopped the vehicle and crashed into the vehicle in front and another vehicle crash into the rear of the contact's vehicle. during the crash none of the air bags deployed and the seat belt did not lock causing the contact's head to hit the steering wheel. the vehicle was destroyed during the crash. the contact suffered injuries to the head and chest. the contact did not go to the hospital. the contact called the manufacturer and the manufacturer stated the air bags where not to deploy due the the sensors not being activated. the contact stated the vehicle was unsafe to drive. the failure mileage was 32,000. jo | |||
| 08/21/2011 | 121105 | ||
| Airbag error light. | |||
| 01/17/2011 | 2800 | ||
| Tl-the contact owns a 2010 volkswagen jetta. the contact stated that while driving approximately 30 mph when the driver crashed into another vehicle. the air bags did not deploy after the impact. there were no warning lights on the instrumenatl panel prior to the crash. the driver received minor injuries and did not go to the hospital. the police were called and a report was available. the vehicle was towed to a independent garage and they are waiting an investigation upon approval. the vehicle has not been repaired. the failure mileage was approximately 2800. the vin was unavailable. tb | |||
| 10/11/2010 | 41200 | ||
| Vw jetta tdi 2010. on four occasions the car has completely died while moving slowly. (5 to 20 mph) everything in the car stayed on. i had to turn the key off. place the car in park and restart the car. there was no indication of any problems before or after the car staled out. nothing in the car turned off or on, except the radio after i turned the key to the off position. also while driving door locks started to click open and closed at 65 mph. after 10 min of random clicking the doors locked and stayed locked. airbag light came on while driving. the light went back off after 20 min or so. has not come back on. transmission is generally smooth, however at random it is very abrupt, even during gradual or steady acceleration/deceleration. car has only one driver. has only ever had correct fuel. various other electrical problems began at 300 miles. all problems are random. vw continually dismisses me. it is going into shop again on monday. from the sounds of it they do not expect to do anything to fix the car. just drive it a few days and see if a problem happens. car has put me in the middle of intersection with no control. | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/22/2011 | 24000 | ||
| Tl- the contact owns a 2010 volkswagen jetta. while driving approximately 5 mph the contact was involved in a crash. the vehicle was struck on the front and rear drivers side door. the seat and curtain air bags deployed. the contact was able to drive the vehicle from the scene. a police report was filed. the contact went to the emergency room because he suffered a slight loss of hearing, sensitivity, and ringing in the left ear caused by the deployment of the curtain air bag. the emergency room physician advised the contact that within a few days he would feel relief. the contact continued to experience the symptoms and notified a doctor who diagnosed the symptoms to be caused by tinnitus and hyperacusis. the contact continued to receive treatment and was provided medication for anxiety. the vehicle was not repaired. the approximate failure mileage was 24,000. rvk | |||
| 07/22/2011 | 24000 | ||
| Tl- the contact owns a 2010 volkswagen jetta. while driving at approximately 5 mph the vehicle was involved in a crash. the vehicle was struck on the front and rear drivers side door. the seat and curtain air bag deployed. the contact was able to drive the vehicle from the scene. the police reported to the scene and a report was filed. the contact went to the emergency room because he suffered slight loss of hearing, sensitivity, and ringing in the left ear caused by the deployment of the curtain air bag. the emergency room personal stated within a few days the contact would feel relief. the contact continued to experience the symptoms and saw a doctor. the doctor diagnosed the symptoms to be caused by tinnitus and hyperacusis. the contact continues to received treatment and was provided medication for anxiety. the vehicle was not repaired. the approximate failure mileage was 24,000 | |||