Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/31/2012 | 56000 | 1 | |
| The seal between the connectors and the drain hose for the sunroof drains leak (three of four connectors), allowing water to run down the both driver and passenger side a-pillars. this resulted in the airbag and its associated mounts/wiring and harness getting soaked. the water continued down the a pillars to collect in the front wheel wells. the path of the water was over/through the drivers side interior junction/fuze block. the rear drains also leak, causing intermittent electrical malfunctions. note that this leak is not due to the drains being blocked. rather the seals between the white plastic that connects to the drain and the brown drain hose is not complete. this allows water to drip down onto the frame. as much as 2-3 gallons of water could enter during a mild rain storm. *tr | |||
| 05/01/2010 | |||
| Tl-the contact owns a 2010 volkswagen jetta. during moderate to heavy rainy weather large amounts of water flow onto the windshield due to the design of the roof. the design of the windshield wipers also push large amounts of water into the viewing range of the driver. the manufacturer was notified and informed him the vehicle was operating as designed. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 1,754. sm. | |||
| STRUCTURE - BODY | |||
| 09/06/2011 | 70000 | ||
| Tl - the contact owns a 2010 volkswagen jetta tdi. the contact stated that the passenger side door lock failed to engage. the contact mentioned that all of the other door locks became defective over time. the vehicle was taken to the dealer where the technician diagnosed that the door locks needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 70,000 and the current mileage was 84,000. kmj | |||
| 09/06/2011 | 70000 | ||
| Tl - the contact owns a 2010 volkswagen jetta tdi. the contact stated that the passenger door lock failed to lock. the contact mentioned that all of the other doors lock became defective over time. the vehicle was taken to the dealer. the technician diagnosed that the door locks needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 70,000 and the current mileage was 84,000. pm | |||
| 10/01/2012 | 41000 | 1 | |
| The passenger rear door latch stopped locking when the master door lock is pushed or the keyless is pressed. this is very dangerous because my children sit in the back and there is not an accessible manual button to lock the door with. my car is only two years old! when i took it to the dealer they said it was my problem. when they had in the shop they told me that the front passenger door no longer locks either. this is a huge safety problem. the quoted price is $350.00 per lock. a door that you can't lock is a problem that the dealer should resolve. *tr | |||
| 10/01/2012 | 41000 | ||
| The passenger rear door latch stopped locking when the master door lock is pushed or the keyless is pressed. this is very dangerous because my children sit in the back and there is not an accessible manual button to lock the door with. my car is only two years old! when i took it to the dealer they said it was my problem. when they had in in the shop they told me that the front passenger door no longer locks either. this is a huge safety problem. the quoted price is $350.00 per lock. a door that you can't lock is a problem that the dealer should resolve. | |||