Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/27/20101
 My 2010 vw tdi sportwagon eats up the inside of the tires, very quickly. i just purchased my fifth set of tires for a car with less than 70,000 miles on it. i've had the alignment checked three times, and it continually shows to be within specs. the first two times, i had a vw dealership check the alignment, and both times they told me there was nothing they could do. i just had a private mechanic check the alignment, and he said i couldn't have a more perfect alignment, according to vw's specs. the last set of tires i purchased were rated for 55,000 miles, but i only got 15,000 out of them before the insides were worn down into the belts. this is a very dangerous situation since the rest of the tire looks new, and unless you get the car up on a lift, or lay down on the ground to deliberately look at the inside of the tires, you cannot see the damage taking place, and placing the operator in a situation where a blow-out can occur without warning. plus, not to mention the extremely high cost of tire purchases to operate this vehicle. *tr
04/16/201118500
 No events leading up to failure. buble in sidewall. tire replaced
04/07/201142125
 Tl* the contact owns a 2010 volkswagen jetta dti with hankook optimo h7258 tires, line size p205/55r16. the contact stated that the vehicle was taken for a tire rotation when he was informed that all four tires were coming apart at the side wall. two of the tires were replaced and the vehicle was taken to the dealer for further inspection. the dealer offered to repurchase the tires but the contact refused. the manufacturer was contacted but he was unsuccessful in speaking with someone. the vehicle was repaired. the failure mileage was 42,125 and current mileage 42,200.
04/07/201142125
 Tl* the contact owns a 2010 volkswagen jetta dti with hankook optimo h7258 tires, line size p205/55r16 (n/a). the contact stated that the vehicle was taken for a tire rotation when he was informed that all four tires were coming apart at the side wall. two of the tires were replaced and the vehicle was taken to the dealer for further inspection. the dealer offered to repurchase the tires but the contact refused. the manufacturer was contacted but he was unsuccessful in speaking with someone. the vehicle was repaired. the failure mileage was 42,125 and current mileage 42,200.
04/07/201142125
 Tl - the contact owns a 2010 volkswagen jetta dti. the contact stated that all four of the vehicle tires side walls were coming apart. hankook/ optimo-h7258 (205/55/r16). the contact stated that he had gone to a tire shop to have the tires rotated when he discovered the problem. at that time he replaced two of the tires and the vehicle was taken to the dealer for further inspection. the dealer decided to take pictures and buy back the tires to what he refused. the manufacturer was contacted but he was unable to speak with anybody. the vehicle was repaired. the failure mileage was 42,125 and current mileage 42,200. pm
01/04/201123000
 I have had two flat tires on my 2010 volkswagen jetta tdi in the past 3 weeks (the tires only have 23,000 miles on them). the first was the rear drivers side tire; i hit a small pot hole and the tire immediately went flat. i have driven this road for over 2 yrs now and never had a flat. the second one happened today on the interstate after hitting another small pothole. this was the drivers front tire and it also went immediately flat. both are sidewall blowouts. i wonder how long i have until the other two decide to blowout. i do not have a lot of faith in these continental contiprocontact tires.
03/12/20106000
 I have 2 contenental conti procontact tires that had bubbles in them, and failed when i went over a pothole and bumped a curb. vw is acting like it is a continental tire problem, and while it is, it is vw also because they choose those tires for their vehicles. i have had to replace all 4 tires because they are unsafe, at my own expense.
TIRES - SIDEWALL
03/01/20113
 2010 volkswagen jetta. consumer writes in regards to problem with oem tires stating that these low profile tires are either a defective batch or that they are not properly matched to the 2010 jetta *tgw the consumer stated when the vehicle had less than 9,000 miles, sidewall bubbles began to form on three of the tires at separate times. the dealer replaced one of the tires as a courtesy. *jb