Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRONIC STABILITY CONTROL | |||
| 03/12/2011 | 10838 | ||
| Palisades vw in ny striped my car of all original part and they are telling me that the car comes with old winter tires. i have tried to resolve this with them and they laughed in my face and told me to go and talk to the people that sold me car. my nephew changed my tire he said that i still am going to need a new one because he thought i a donut but i told him i have a full tire that it was not a donut and when he was done he told it wasn't. it was a full tire but again i figured maybe i was did not pay attension or i really did not see a full tire. when i got a flat on october 7th i did not want to bring my car back to palisade vw because they did not do a good job so i went back to where i got my car and they called and asked if i had my tires changed because the tires are not the one the car came with. i have never changed my tires and i did notice that they where different from when i got the car. not only that but palisade mechanic stole my gas had a full tank both times and i got my car back with less then a1/4. please please i am begging for help i am a waitress i do not have the money for this i can't even afford to get apt please help me i am begging you. i need this car to be safe because i live with my niece and i baby sit her kid in exchange for room and board. these people saw the car seat and did not care if i crashed my car and killed the baby or any one else for that matter. again i am begging for your help. | |||
| 05/30/2011 | 6422 | ||
| While on an out of state road trip. we stopped at a fuel station and smelled a really strong diesel smell. thinking there was just diesel spill at the fuel station we continued on our way on the interstate. approx. 30 miles later down the interstate our glow plug light started to blink, which indicated a problem with the engine. we went to the nearest exit and stopped the car. when we got out the diesel smell was even stronger. smoke was coming from the hood and diesel was heavily dripping from the whole underside of the vehicle. the vehicle was towed to a dealership in oregon. the dealership told me it was a #2 fuel injector leak and that volkswagen wants them (the dealership in oregon) remove the entire engine and send it to germany for examination on a test stand. three weeks after the car was towed to the oregon dealership they called me and informed me i could come get it. i drove back to oregon to get the car and it still smelled extremly strong of diesel and the exterior was still covered in the diesel that leaked from the engine. i asked the service department to change the fiber engine cover. they told me there was no reason to do that and would have to get that approved. i drove the car back home to california and then called volkswagen of america to get my car fixed right. they had me bring it to the dealership i bought it from in roseville, ca. roseville volkswagen service worker identified the car have a strong diesel smell just walking near the car. they wrote on the service ticket that they found the fiber engine cover soaked with diesel fuel. roseville volkswagen had the car for nine more days to clean and detail the inside and outside of the car. | |||