Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||||
| SAC-20R9 | 07/01/2012 | 10045399 | Volkswagen: see document search button for customer letter. information packages will be provided regarding proper labels/stickers on vehicles for using diesel fuel only with tdi clean diesel engines. *pe | 09/06/2012 | |
| EQUIPMENT - OTHER - LABELS | |||||
| SAC-20R9 | 07/01/2012 | 10045399 | Volkswagen: see document search button for customer letter. information packages will be provided regarding proper labels/stickers on vehicles for using diesel fuel only with tdi clean diesel engines. *pe | 09/06/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 02/16/2011 | 1704 | ||
| I purchased a 2011 vw jetta s sedan on 1/24/2011. at approximately 1000 miles, the car began making a whistling noise from under the dash nearly all the time. i brought the car in for service on 2/16/11 and after a few days, i was told the problem was isolated to the thermal expansion valve in the ac system. this was replaced and the problem was fixed. about 2 weeks later, the sound returned. i brought the car in again on 3/29/11 and again was contacted a couple of days later. the dealer service rep told me that the vw factory tech rep looked at the car and there is nothing wrong with it. his determination is that it is operating according to specification. i contacted vw of america and they confirmed this as the outcome and that if i remain unsatisfied i could call the better business bureau auto line for resolution, which i have also done. this isn't a safety issue, but certainly represents a design flaw that vw is not willing to rectify. the car whistles nearly constantly when the ac system is at operating pressure and temperature. additionally, the clearcoat sustained damage after less than 48 hours of exposure to bird droppings. the dealership stated there is nothing they can do and the warranty specifically excludes that damage from coverage. | |||
| 01/14/2011 | 878 | ||
| While driving the windshield wipers would randomly creep up the windshield and when the wipers got all the way to service mode, all the doors would unlock. the radio would fade in and out and the when adjusting the sound on the radio loud cradking, popping and static sould would come from the radio speakers. | |||
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||
| 04/08/2011 | |||
| Tl*the contact owns a 2011 volkswagen jetta wagon. the contact stated that he was searching for information in the vehicles owners manual about the weight limit for the latch system used when installing a child seat. the contact was unable to find any information. the manufacturer was contacted and informed the contact of the weight limit and stated that due to legal reasons the information was not listed in the manual. the vin was not available. | |||