Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/23/2011 | 1000 | ||
| Tl- the contact owns a 2011 volkswagen jetta. while parked the contact was removing an item from the trunk when she was burned by the muffler of the vehicle on the calf of her left leg by the muffler. the contact stated she feels the muffler sticks out to much causing her to come into contact with the muffler. the contact stated she went to her doctor which provided antibiotics and an ointment for the burn. the contact continues to be evaluated by her doctor to prevent cellulitis from the burn. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 1,000. ds | |||
| STRUCTURE - BODY | |||
| 10/25/2012 | 10800 | ||
| Tl- the contact owns a 2011 volkswagen jetta. the contact stated that while attempting to close the rear driver side door it would not latch. the contact mentioned that the door had to be tied so that it would not open during operation. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure and current mileage was 10,800. pmb | |||
| 10/25/2012 | 10800 | ||
| Tl- the contact owns a 2011 volkswagen jetta. the contact stated while trying to close the rear driver side door it would not latch. the door had to be tied so that it would not open during operation. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was not contacted about the issue. the failure and current mileages were 10,800. mh | |||
| 08/10/2012 | 25000 | 1 | |
| The factory installed lip spoilers that come with 2011 jetta or later are only attached using glue. it is not secured with any hooks or screws. so the lip spoiler at the back of my jetta has started to come off. in my opinion this is a big safety issue since the lip spoiler can come apart at any time. so if i am on the road or on the highway and the lip spoiler comes apart, it may cause damage or injuries to cars behind me. i took this issue to the vw dealership at dulles, va. the service department denied warranty service to repair the lip spoiler. they even tried to claim that i had somehow been involved in an accident which is not true at all. i believe vw is trying to cover this issue up and i request nhtsa to look into this matter. *tr | |||
| 08/10/2012 | 25000 | ||
| The factory installed lip spoilers that come with 2011 jetta or later are only attached using glue. it is not secured with any hooks or screws. so the lip spoiler at the back of my jetta has started to come off. in my opinion this is a big safety issue since the lip spoiler can come apart at any time. so if i am on the road or on the highway and the lip spoiler comes apart, it may cause damage or injuries to cars behind me. i took this issue to the vw dealership at dulles, va. the service department denied warranty service to repair the lip spoiler. they even tried to claim that i had somehow been involved in an accident which is not true at all. i believe vw is trying to cover this issue up and i request nhtsa to look into this matter. | |||