Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 01/03/2013 | 50000 | ||
| Tl - the contact owns a 2011 volkswagen jetta equipped with hankook optimo h725a tires, line size 205/55r/16h. the contact stated that while having a tire rotation performed on the vehicle at a local tire shop, the technician advised him that all four tires were cracked and needed to be replaced. the manufacturer was made aware of the failure and did not provide further assistance since the tires were not included in any recalls. the vehicle was not repaired. the approximate failure and current mileage was 50,000. kmj | |||
| 10/15/2012 | 35000 | 1 | |
| I have a 2011 vw jetta with hankook optimo tires and noticed today after filling up the tires with air that the sidewalls on the tires were coming apart. *tr | |||
| 10/15/2012 | 35000 | ||
| I have a 2011 vw jetta with hankook optimo tires and noticed today after filling up the tires with air that the sidewalls on the tires were coming apart. | |||
| 08/06/2012 | 34500 | ||
| Tl- the contact owns 2011 volkswagen jetta with hankook optimo h725a tires, line size: 205/55r/16. the contact mentioned that while at a tire shop for unrelated repairs, the technician noticed that the interior side walls of three of the tires started to rupture in and around the circumference. the contact stated that one of the tires was the front driver side but was unaware of the location of the other two tires affected. the tires were replaced. the dealer was made aware of failure. the dot number was not available. the approximate failure mileage was 34,500. kmj | |||
| 08/06/2012 | 34500 | ||
| Tl- the contact owns 2011 volkswagen jetta with hankook optimo h725a (205/55r/16) tires. while at tire shop for unrelated repairs the technician noticed the side wall on the interior side of the three of the tires had began to rupture in and around the circumference of the tire. the contact stated one of the tires was the front driver side but was unaware of the location of the other two tires affected. the tires were replace. the volkswagen dealer was made aware of failure. the dot number was not available. the approximate failure mileage was 34,500. da | |||
| 12/08/2011 | 10500 | ||
| As i'm driving along the interstate going 60 mph my tire pressure light comes on a mile later the steering wheel jerks out of my hand and i can hear the tire flapping. luckily i was able to pull over to the side without an accident. i take the tire to the dealer where i bought the car five months (august) ago and they said there is nothing they can do but sell me another tire. the dealer also refused to give me the number to contact continental directly about the tire. so far nothing has been done about the tire. | |||
| 05/31/2011 | |||
| The turanza el400 02 tires came standard on my new 2011 volkswagen jetta. the tires have a vibration at 40-40 mph. dealer says it is the tires. the vibration gets better with driving, but never completely goes away. vibration is at its worst after the car has been sitting for several hours took the car tothe dealer on 2 seperate service calls, they re balanced and roteaed the tires for me. this was no help took the car to firestone to no avail, the manager says that theres no way there can be a vibration from the tire at that speed. i assure you there is. i am very dissappointed with firestone disconcern with my safety. | |||