Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 07/20/2011 | 4900 | ||
| Volkswagen jetta sedan dsg tdi 2011. vehicle as made has a two second hold for keeping the car from rolling backwards on inclines. however the car owners manual requires a slow acceleration which allows the car to roll backwards risking hitting the car or pedestrian behind you especially in driveways with inclines endangering small children because of visibility. the only way to overcome this safety defect is to use the emergency brake to hold vehicle until rpms increase enough to engage the transmission. the front and rear windshields have a blur, the front windshield extends from the bottom to approximately six inches up the glass and the rear glass has distortion throughout. this causes eye strain, watering, and headache when subjected to for an hour or more of travel and is especially bad in bright sunlight causing an unsafe driving condition. dealer admitted distortion but refused to repair along with manufacturer. the car stalls when attempting to move forward from a stop resulting in an extremely unsafe vehicle when trying to cross lanes of traffic. the car will not reach its maximum rpm as indicated it should do by owners manual for passing or merging into traffic resulting in unsafe vehicle operation in multiple instances. the dealer actually made this worse then would not correct. the vehicle also does not have parking lights as required by some state statues and should have never been certified for sale in the usa. | |||
| 03/01/2011 | 1100 | ||
| Tl. the contact volkswagen cc (n/a). the contact stated while driving 30 mph at night the windshield is difficult to look out of. the contact stated the windshield is distorted and causes headaches while driving. the windshield also makes it difficult to drive at night. the contact took the vehicle to the dealer and the dealer replaced the windshield. the contact stated the replacement windshield has the same defect as the original. the contact took the vehicle back to the dealer a second time regarding the windshield. the dealer informed the contact the windshield can only be replaced one time. the contact stated the windshield can cause a crash because of the impaired vision. the failure mileage was 1,100. jo | |||
| VISIBILITY - WINDSHIELD | |||
| 03/01/2011 | 1100 | ||
| Tl* the contact owns a 2011 volkswagen jetta cc. the contact was driving 30 mph when he noticed how difficult it was to see through the front windshield. the contact stated that the windshield was distorted and caused headaches when driving at night or in the daytime. the contact took the vehicle to the dealer and the dealer replaced the windshield. the contact stated that the replacement windshield exhibited the same defect as the original windshield. the contact took the vehicle back to the dealer a second time regarding the windshield and the dealer informed the contact that the windshield could only be replaced one time. the contact was concerned that the windshield distortion could potentially cause a crash because of the impaired vision. the failure mileage was 1,100. | |||