Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 03/12/2011 | 10838 | ||
| Palisades vw in ny striped my car of all original part and they are telling me that the car comes with old winter tires. i have tried to resolve this with them and they laughed in my face and told me to go and talk to the people that sold me car. my nephew changed my tire he said that i still am going to need a new one because he thought i a donut but i told him i have a full tire that it was not a donut and when he was done he told it wasn't. it was a full tire but again i figured maybe i was did not pay attension or i really did not see a full tire. when i got a flat on october 7th i did not want to bring my car back to palisade vw because they did not do a good job so i went back to where i got my car and they called and asked if i had my tires changed because the tires are not the one the car came with. i have never changed my tires and i did notice that they where different from when i got the car. not only that but palisade mechanic stole my gas had a full tank both times and i got my car back with less then a1/4. please please i am begging for help i am a waitress i do not have the money for this i can't even afford to get apt please help me i am begging you. i need this car to be safe because i live with my niece and i baby sit her kid in exchange for room and board. these people saw the car seat and did not care if i crashed my car and killed the baby or any one else for that matter. again i am begging for your help. | |||
| 08/24/2011 | |||
| Event leading to failure: sunny mid-day, driving on the highway i heard a sound as if my tire had burst, and momentarily lost control of the vehicle. did not crash. failure and details: once i halted the car, i inspected my passenger-side front tire, and though it was flat, there were no signs of rupture or perforation. i proceeded to change it, and, having removed it, i noticed a crack in the inner lumen. the crack was an arc of approximately 6 inches. action to correct the failure: a spare tire was set in place and the car has been taken to the dealer. further details: dealer claims that the damage was user induced, but i was driving on the highway and there were no bumps, debris, nor did i crash. i fear this could happen to others. i had previously taken the car to the dealer because the low tire pressure light was on, but i was told that it was normal and that the sensor had to be rest. | |||
| 07/19/2011 | 11000 | ||
| Travelling under normal conditions on interstate 95 my tire pressure light came on signaling low tire pressure. i immediately reduced speed and moved over to the right lane to monitor any change in pressure or control. the light stayed on for approx. 3 miles without any signal of low pressure at which time the rear passenger tire blew out. i was able to control the car and pull off the highway within 30-40 feet after blowout. the tire itself was completely separated from the rim and was 100% torn from at the belt seam on the interior and exterior. the tire in question was a continental contipro contact 225. vw would not admit defect after their review although mechanics at merchants and off the record review by vw admitted it looks like a defect. at the 10k service change at vw, the car was inspected and the tires were approved with sufficient tread noted. | |||