Consumer Complaints


Fail datemilesoccurencesPurchase date
BRAKES
07/08/201290001
 Recently, i was going approximately 35mph on my way home. i depressed my brake pedals to stop the vehicle because a vehicle at approximately 3-4 car lengths from me had come to an abrupt stop. the brake pedal went all the way down to the floor and failed to stop the vehicle properly. this resulted in a minor accident and the jetta se rear-ended the vehicle that had stopped abruptly. the damage was to my front bumper and the other vehicles bumper. this is not the first time this happened, about a week ago, i was on the highway and a vehicle cut me off and the same thing happened. the brake went down to the road. thankfully, i was next to the shoulder on the highway and this is how i avoided the accident. about a month ago i was leaving work and someone turned right in front of me and the brake pedal went all the way down and i had to maneuver the car to the left turn lane to avoid an accident. two times i was lucky, unfortunately the 3rd time i was not and the issue resulted in a minor accident. i do not feel safe in the vehicle. i have a 3 year lease. i am taking the car to the shop tomorrow because i do not trust what the vw dealer would say to protect vw that nothing is wrong. i see that others have had similar complaints online about the tdi. this is a jetta se. *tr
07/08/20129000
 Recently, i was going approximately 35mph on my way home. i depressed my brake pedals to stop the vehicle because a vehicle at approximately 3-4 car lengths from me had come to an abrupt stop. the brake pedal went all the way down to the floor and failed to stop the vehicle properly. this resulted in a minor accident and the jetta se rear-ended the vehicle that had stopped abruptly. the damage was to my front bumper and the other vehicles bumper. this is not the first time this happened, about a week ago, i was on the highway and a vehicle cut me off and the same thing happened. the brake went down to the road. thankfully, i was next to the shoulder on the highway and this is how i avoided the accident. about a month ago i was leaving work and someone turned right in front of me and the brake pedal went all the way down and i had to maneuver the car to the left turn lane to avoid an accident. two times i was lucky, unfortunately the 3rd time i was not and the issue resulted in a minor accident. i do not feel safe in the vehicle. i have a 3 year lease. i am taking the car to the shop tomorrow because i do not trust what the vw dealer would say to protect vw that nothing is wrong. i see that others have had similar complaints online about the tdi. this is a jetta se.