Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| TB-69-12-02 | 10/02/2012 | 10047822 | Volkswagen: due to a loose or unfastened connector for passenger air bag, the airbag warning lamp may illuminate in instrument panel. models 2010-2013 golf, gti, jetta sportwagen, jetta sedan. *pe | 12/07/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/28/2012 | 14364 | 1 | |
| I was driving at about 45 miles an hour and the vehicle suddenly lost power steering and all power. without power steering it was difficult to get all the way over to the side of the road. the vehicle was towed by roadside assistance and to the nearest vw dealership who evaluated the problem. the dealership indicated that the main fuse had melted and blown out the entire fuse box and the alternator cable had melted. the repair invoice indicates: found alternator cable at fuse box melted, replaced fuse panel, alternator cable and fuse on front of fuse panel. replaced wiring harness. tested battery and charging system and road tested car. i believe this is a fire hazard. *tr | |||
| 12/28/2012 | 14364 | ||
| I was driving at about 45 miles an hour and the vehicle suddenly lost power steering and all power. without power steering it was difficult to get all the way over to the side of the road. the vehicle was towed by roadside assistance and to the nearest vw dealership who evaluated the problem. the dealership indicated that the main fuse had melted and blown out the entire fuse box and the alternator cable had melted. the repair invoice indicates: found alternator cable at fuse box melted, replaced fuse panel, alternator cable and fuse on front of fuse panel. replaced wiring harness. tested battery and charging system and road tested car. i believe this is a fire hazard. | |||
| 10/03/2012 | 81 | 1 | |
| Picked up the car from the dealer on 10/03/12 at 11:00 a.m. it was new---had 47 miles on the odometer. drove it to work and then arrived home at 6:45 that evening with odometer reading 81 miles. as i was parking the car in the garage i put it into reverse to back it into the spot and then switched the gear(this is a automatic transmission) to drive to straighten out. the car continued to move backwards in reverse and if i had not had my foot on the brake i would have crashed into the concrete wall of the garage. tried to put the car back into drive--the gear shift was stuck in reverse. i turned off the car and of course, could not start it again because the car was in reverse. the electrical panel on the dashboard continued to read that the car was in park. tow truck driver arrived and he had to manually pull the cable wire in the engine while the car was running to change gears and get the car to start. this is a very serious problem---the dealer and volkswagen claim it has been fixed by simply tightening a clasp on the transmission cable. why was the clasp loose? i maintain this is a design flaw. if i had been trying to make a u turn in traffic or park on the street the result could have been horrific. . i am petrified to drive the car again and the dealership and volkswagen want to sweep this incident under the rug. please investigate and prevent this from happening to someone else. thank you *tr | |||
| 10/03/2012 | 81 | ||
| Picked up the car from the dealer on 10/03/12 at 11:00 a.m. it was new---had 47 miles on the odometer. drove it to work and then arrived home at 6:45 that evening with odometer reading 81 miles. as i was parking the car in the garage i put it into reverse to back it into the spot and then switched the gear(this is a automatic transmission) to drive to straighten out. the car continued to move backwards in reverse and if i had not had my foot on the brake i would have crashed into the concrete wall of the garage. tried to put the car back into drive--the gear shift was stuck in reverse. i turned off the car and of course, could not start it again because the car was in reverse. the electrical panel on the dashboard continued to read that the car was in park. tow truck driver arrived and he had to manually pull the cable wire in the engine while the car was running to change gears and get the car to start. this is a very serious problem---the dealer and volkeswagen claim it has been fixed by simply tightening a clasp on the transmission cable. why was the clasp loose? i maintain this is a design flaw. if i had been trying to make a u turn in traffic or park on the street the result could have been horrific. . i am petrified to drive the car again and the dealership and volkeswagen want to sweep this incident under the rug. please investigate and prevent this from happening to someone else. thank you | |||
| 06/26/2012 | 850 | 1 | |
| After less than 3 minutes of operation, the vehicle can stall under a specific set of circumstances. the incidences (13 and counting in 2 months) always occur when in second or third gear at ~30-35 mpg. the driver is slowing down (as to stop at a red light) and then accelerates (light changes to green). about 2-3 seconds after acceleration begins the engine stalls and must be restarted. the engine just cuts out during acceleration. *tr | |||
| 08/17/2012 | 950 | 1 | |
| Hello, purchased a vw jetta se on 7/20/12 and almost 1 month after the purchase i was driving on a local highway at apx. 50 mph around 5:30pm when car headlights blinked and car died (stalled). attempted to re-start a car without any success. since vw dealer was closed already - called a local auto shop and they towed a car to a shop to find an issue. mechanic could not see anything obvious so he re-set a computer in my car and he was able to start it. drove home. later in the evening - drove to pick-up some food and on the way home (inside a development) - while making a left turn at apx. 15-18 mph - pressed brakes and realized i had none and at the same time car stalled and since it was raining and i was already slightly turning left - car slid in the direction on my turn and right rear tire hit the curb, tire fall off, car hit a street sign and an electric pool (both fell to the ground) and brought me to a complete stop on the grass. police was contacted and a car was towed to a nearest body shop. filing a complaint with vw - will see what they have to say. *tr | |||
| 06/26/2012 | 850 | 1 | |
| After less than 3 minutes of operation, the vehicle can stall under a specific set of circumstances. the incidences (13 and counting in 2 months) always occur when in second or third gear at ~30-35 mpg. the driver is slowing down (as to stop at a red light) and then accelerates (light changes to green). about 2-3 seconds after acceleration begins the engine stalls and must be restarted. the engine just cuts out during acceleration. *tr | |||
| 08/17/2012 | 950 | 1 | |
| Hello, purchased a vw jetta se on 7/20/12 and almost 1 month after the purchase i was driving on a local highway at apx. 50 mph around 5:30pm when car headlights blinked and car died (stalled). attempted to re-start a car without any success. since vw dealer was closed already - called a local auto shop and they towed a car to a shop to find an issue. mechanic could not see anything obvious so he re-set a computer in my car and he was able to start it. drove home. later in the evening - drove to pick-up some food and on the way home (inside a development) - while making a left turn at apx. 15-18 mph - pressed brakes and realized i had none and at the same time car stalled and since it was raining and i was already slightly turning left - car slid in the direction on my turn and right rear tire hit the curb, tire fall off, car hit a street sign and an electric pool (both fell to the ground) and brought me to a complete stop on the grass. police was contacted and a car was towed to a nearest body shop. filing a complaint with vw - will see what they have to say. *tr | |||
| 06/26/2012 | 850 | ||
| After less than 3 minutes of operation, the vehicle can stall under a specific set of circumstances. the incidences (13 and counting in 2 months) always occur when in second or third gear at ~30-35 mpg. the driver is slowing down (as to stop at a red light) and then accelerates (light changes to green). about 2-3 seconds after acceleration begins the engine stalls and must be restarted. the engine just cuts out during acceleration. | |||
| 08/17/2012 | 950 | ||
| Hello, purchased a vw jetta se on 7/20/12 and almost 1 month after the purchase i was driving on a local highway at apx. 50 mph around 5:30pm when car headlights blinked and car died (stalled). attempted to re-start a car without any success. since vw dealer was closed already - called a local auto shop and they towed a car to a shop to find an issue. mechanic could not see anything obvious so he re-set a computer in my car and he was able to start it. drove home. later in the evening - drove to pick-up some food and on the way home (inside a development) - while making a left turn at apx. 15-18 mph - pressed brakes and realized i had none and at the same time car stalled and since it was raining and i was already slightly turning left - car slid in the direction on my turn and right rear tire hit the curb, tire fall off, car hit a street sign and an electric pool (both fell to the ground) and brought me to a complete stop on the grass. police was contacted and a car was towed to a nearest body shop. filing a complaint with vw - will see what they have to say. | |||
| 06/26/2012 | 850 | ||
| After less than 3 minutes of operation, the vehicle can stall under a specific set of circumstances. the incidences (13 and counting in 2 months) always occur when in second or third gear at ~30-35 mpg. the driver is slowing down (as to stop at a red light) and then accelerates (light changes to green). about 2-3 seconds after acceleration begins the engine stalls and must be restarted. the engine just cuts out during acceleration. | |||
| 08/17/2012 | 950 | ||
| Hello, purchased a vw jetta se on 7/20/12 and almost 1 month after the purchase i was driving on a local highway at apx. 50 mph around 5:30pm when car headlights blinked and car died (stalled). attempted to re-start a car without any success. since vw dealer was closed already - called a local auto shop and they towed a car to a shop to find an issue. mechanic could not see anything obvious so he re-set a computer in my car and he was able to start it. drove home. later in the evening - drove to pick-up some food and on the way home (inside a development) - while making a left turn at apx. 15-18 mph - pressed brakes and realized i had none and at the same time car stalled and since it was raining and i was already slightly turning left - car slid in the direction on my turn and right rear tire hit the curb, tire fall off, car hit a street sign and an electric pool (both fell to the ground) and brought me to a complete stop on the grass. police was contacted and a car was towed to a nearest body shop. filing a complaint with vw - will see what they have to say. | |||
| 06/23/2012 | 580 | ||
| Reverse lights on both driver and passanger side of vehicle are not working with 580 miles on the car and after 1 month of ownership | |||