Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
11E036000VOLKSWAGEN OF AMERICA, INCfrom 03/18/2010 to 08/22/2011E (Equipment)350511/30/2011MFRVOLKSWAGEN OF AMERICA, INC09/08/201109/12/2011
Defect SummaryVolkswagen is recalling certain stainless steel exhaust tips, part number 1k0 071 910 u, sold as accessory equipment for use on model year 2011-2012 jetta sedan vehicles manufactured from march 18, 2010, through august 22, 2011. these exhaust tips may extend beyond the original length of the factory-installed exhaust pipes. it is possible for inadvertent contact to occur with a person's leg.
Consequence SummaryIf the tailpipe extension is hot during inadvertent contact, a burn could occur.
Corrective SummaryDealers will inspect and replace the stainless steel exhaust tips as necessary free of charge. the safety recall is expected to begin during november 2011. owners may contact volkswagen at 1-800-822-8987.
NotesVolkswagen's safety recall number is 26g9/v4.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
202860903/23/201210043903Volkswagen: update programming for engine control module and transmission control module, slight hesitation concerns. also included model golf wagon model year 2012. *js05/01/2012
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
V01123312/04/201210051479Volkswagen: dtc p0441 stored in the engine control module. production tolerance in diagnostic module tank leakage (dmtl) pump could cause a false flow reading. *js03/07/2013
V20120312/03/201210050079Volkswagen:evaporative (evap) emission system, diagnostic trouble code diagnosis. revised procedure developed to test evap system without fuel cap. *js01/24/2013
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
24120812/17/201210050099Volkswagen: intake manifold restriction check. mil-on and 1 or more of the following diagnostic codes may be stored in ecm fault memory. *js01/24/2013

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
02/04/201313050
 Tl* the contact owns a 2012 volkswagen jetta tdi. the contact stated that after starting the vehicle, it suddenly stalled. the vehicle was towed to the dealer. the technician diagnosed that the inter cooler hydro failed which caused the engine to seize. the manufacturer was made aware of the failure and offered to assist with repair costs. the vehicle was not repaired. the failure and current mileage was 13,050.
02/04/201313050
 Tl- the contact owns a 2012 volkswagen jetta tdi. the contact stated that after starting the vehicle, it suddenly stalled. the vehicle was towed to the dealer. the technician diagnosed that the inter cooler hydro failed which caused the engine to seize. the manufacturer was made aware of the failure and offered to assist with repair costs. the vehicle was not repaired. the failure and current mileage was 13,050. mah
02/04/201313050
 Tl- the contact owns a 2012 volkswagen jetta tdi. the contact stated that he started the vehicle and it suddenly stalled without any warnings. the vehicle was towed to the dealer. the technician diagnosed the vehicle with inter cooler hydro lock which cause the engine to seized. the manufacturer was made aware of the failure and decided to cover the installation of the kit to remedy the failure. the vehicle was not repaired. the failure and current mileage 13,050. pm
01/11/2013150461
 Car lost power and coasted to the side of the road . towed to vw dealer . no fuel pressure . removed fuel filter , full of metal . fuel pumps , filter , lines and injectors replaced under warranty. not a miss fueling issue. *tr
01/11/201315046
 Car lost power and coasted to the side of the road . towed to vw dealer . no fuel pressure . removed fuel filter , full of metal . fuel pumps , filter , lines and injectors replaced under warrenty. not a miss fueling issue,
12/01/2011
 Tl* the contact owns a 2012 volkswagen jetta. the contact stated while driving approximately 10 mph, the vehicle suddenly stalled and the vehicle began to idle excessively. the contact was able to be restart the vehicle it began to function normally. the vehicle was taken to the dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unavailable. the vin was not available.
12/01/2011
 Tl- the contact owns a 2012 volkswagen jetta. the contact stated while driving approximately 10 mph, the vehicle suddenly stalled and the vehicle began to idle excessively. the contact was able to be restart the vehicle it began to function normally. the vehicle was taken to the dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unavailable. the vin was not available. rvk
12/01/2011
 Tl- the contact owns a 2012 volkswagen jetta. the contact stated that while driving approximately 10 mph, the vehicle suddenly stalled. the contact also stated that the vehicle idled roughly. the vehicle was able to be restarted and began to function normally. the vehicle was taken to the dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was unavailable. the vin was not available. mh
10/03/2012811
 Picked up the car from the dealer on 10/03/12 at 11:00 a.m. it was new---had 47 miles on the odometer. drove it to work and then arrived home at 6:45 that evening with odometer reading 81 miles. as i was parking the car in the garage i put it into reverse to back it into the spot and then switched the gear(this is a automatic transmission) to drive to straighten out. the car continued to move backwards in reverse and if i had not had my foot on the brake i would have crashed into the concrete wall of the garage. tried to put the car back into drive--the gear shift was stuck in reverse. i turned off the car and of course, could not start it again because the car was in reverse. the electrical panel on the dashboard continued to read that the car was in park. tow truck driver arrived and he had to manually pull the cable wire in the engine while the car was running to change gears and get the car to start. this is a very serious problem---the dealer and volkswagen claim it has been fixed by simply tightening a clasp on the transmission cable. why was the clasp loose? i maintain this is a design flaw. if i had been trying to make a u turn in traffic or park on the street the result could have been horrific. . i am petrified to drive the car again and the dealership and volkswagen want to sweep this incident under the rug. please investigate and prevent this from happening to someone else. thank you *tr
10/03/201281
 Picked up the car from the dealer on 10/03/12 at 11:00 a.m. it was new---had 47 miles on the odometer. drove it to work and then arrived home at 6:45 that evening with odometer reading 81 miles. as i was parking the car in the garage i put it into reverse to back it into the spot and then switched the gear(this is a automatic transmission) to drive to straighten out. the car continued to move backwards in reverse and if i had not had my foot on the brake i would have crashed into the concrete wall of the garage. tried to put the car back into drive--the gear shift was stuck in reverse. i turned off the car and of course, could not start it again because the car was in reverse. the electrical panel on the dashboard continued to read that the car was in park. tow truck driver arrived and he had to manually pull the cable wire in the engine while the car was running to change gears and get the car to start. this is a very serious problem---the dealer and volkeswagen claim it has been fixed by simply tightening a clasp on the transmission cable. why was the clasp loose? i maintain this is a design flaw. if i had been trying to make a u turn in traffic or park on the street the result could have been horrific. . i am petrified to drive the car again and the dealership and volkeswagen want to sweep this incident under the rug. please investigate and prevent this from happening to someone else. thank you
09/03/201248951
 Driving at about 50 mpg, engine control malfunction and engine light both came on at once and vehicle lost power all of the sudden. at this happened on the highway while passing a vehicle it could have ended in an accident. *tr
09/03/20124895
 Driving at abour 50 mpg, engine control malfunction and engine light both came on at once and vehicle lost power all of the sudden. at this happened on the highway while passing a vehicle it could have ended in an accident.
06/26/20128501
 After less than 3 minutes of operation, the vehicle can stall under a specific set of circumstances. the incidences (13 and counting in 2 months) always occur when in second or third gear at ~30-35 mpg. the driver is slowing down (as to stop at a red light) and then accelerates (light changes to green). about 2-3 seconds after acceleration begins the engine stalls and must be restarted. the engine just cuts out during acceleration. *tr
06/26/2012850
 After less than 3 minutes of operation, the vehicle can stall under a specific set of circumstances. the incidences (13 and counting in 2 months) always occur when in second or third gear at ~30-35 mpg. the driver is slowing down (as to stop at a red light) and then accelerates (light changes to green). about 2-3 seconds after acceleration begins the engine stalls and must be restarted. the engine just cuts out during acceleration.
03/09/2012
 On 9 march 2012, i bought a vw tdi jetta sportswagen with
ENGINE AND ENGINE COOLING
07/28/2012120001
 Vehicle was traveling at 25 mph, suddenly lost power and died. ## vin passed ## vw jetta sportswagen tdi 2012 ## *tr
10/21/20111000
 2012 jetta tdi manual, the first occurrence happened after traveling on a downhill grade when i came to a complete stop at the stoplight the car started to shutter and acted like it was going to stall. this exact incident happened several times a month for no rhyme or reason. the car has now started to do the same thing more frequently and will now stall out. it used to be on cold starts and would happen within the first 10 miles of driving. it now does it anytime you are driving. i tried to start the car after work three days ago and when i started the car it shuttered and stalled, i attempted to start the car three more times before it finally stayed started. while driving home the car acted up again at the stop light shuttering and acting like it was going to stall out. the car had to be towed to the dealership. the dealership can't figure out the problem. i am scared that i will be out in the intersection or worse be on the expressway and the car will stall out and i will end up getting hit.
10/03/20111000
 Upon entering an on-ramp and also accelerating around a turn, experienced no response to depression of gas pedal. basically car had serious lag before taking off. worried about safety issue when trying to get out of someones way. very unpredictable in occurance and do not want to have a wreck. also experienced stuttering around 30 mph as if vehicle did not know which gear to get into. this happens frequently and creates a physical shutter of vehicle felt by driver and passengers.
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
02/01/2013112/01/2011
 2012 volkswagen jetta tdi. consumer writes in regards to engine failure in cold weather. *smd the dealer installed a modification to the turbo charger intercooler. *jb