Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
03/24/201211900
 Rh rear seat retractable belt froze and was inoperable. when rh rear seat was in the fully flat folded position, the inertia portion of the seat belt located inside the seat back froze and would not release. while there was no passenger and the belt was not buckled due to the seat being folded for use of the cargo space, by freezing the rear seat could not be returned to the normal upright position for passenger use. seat belt was diagnosed as defective by dealer and replaced under warranty after 1 month delay in part availability.
02/05/201335600
 Lh rear seat belt and rear center seat belt recepticles can be damaged by folding rear seat into the fully flat position as described in the owners manual. when folded to fully flat position there is insufficient clearance between floor and folded seat backs. belt recepticles can rub against each other and be broken from having seats in this position. vw representitives have informed this type of damage is not covered by the factory warranty.
03/24/201211900
 Rh rear seat retractable belt froze and was inoperable. when rh rear seat was in the fully flat folded position, the inertia portion of the seat belt located inside the seat back froze and would not release. while there was no passenger and the belt was not buckled due to the seat being folded for use of the cargo space, by freezing the rear seat could not be returned to the normal upright position for passenger use. seat belt was diagnosed as defective by dealer and replaced under warranty after 1 month delay in part availability.
02/05/201335600
 Lh rear seat belt and rear center seat belt recepticles can be damaged by folding rear seat into the fully flat position as described in the owners manual. when folded to fully flat position there is insufficient clearance between floor and folded seat backs. belt recepticles can rub against each other and be broken from having seats in this position. vw representitives have informed this type of damage is not covered by the factory warranty.