Volkswagen Jetta Iii 2000

Model Jetta Iii made in 2000 by Volkswagen got 8 consumer complains there is 1 investigation as well as 2 service bulletins. Consumer complaints with reference, among others things, to air bags, engine and engine cooling and fuel system, diesel. Technical service bulletines regarding engine and engine cooling, structure. The car had one investigation (electrical system).

Model 2000

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
201583108/28/200810026848Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe12/29/2008
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
201583108/28/200810026848Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe12/29/2008

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM - IGNITION - MODULE
DP05004VOLKSWAGEN OF AMERICA, INC08/11/200512/08/2005ENGINE STALLING
 By letter received on june 24, 2005, mr. ronald m. strickland of raleigh, nc, submitted a petition requesting that the agency investigate the performance of the ignition coil plugs on model year (my) 2000-2003 volkswagen jetta, golf and passat sedans.the petitioner alleges that he had experienced multiple stalling events as a result of one or more ignition coil plugs malfunctioning on his 2002 vw jetta sedan.as a result of the engine stalling, the petitioner experienced a loss of power steering and increased braking efforts when he pulled the vehicle over to the side of the road to control the vehicle.after a few minutes parked on the shoulder he was able to restart the vehicle although the engine operated at reduced power.vw issued a customer satisfaction campaign (csc) on january 31, 2003 to instruct their dealerships to inspect the vehicles for any malfunctioning ignition coil packs and to replace them at no cost to the consumer.consumers were notified to bring their vehicles to their dealerships via owner letters mailed out on june 6, 2003.while vw initially instructed the dealerships to only replace the malfunctioning ignition coil packs, a revised csc was issued to dealerships in december 2003 and january 2004, instructing dealerships to replace all ignition coil packs regardless of their performance.a reminder to the dealerships was sent by vw on april of 2004.although the concerns of the petitioner could theoretically create a safety problem, the risk is very small, due to the engine still running on either 3, 5, or 7 cylinders.there are no reported crashes or injuries due to the alleged defect.once drivers are aware of the problem (loss of power due to one of the ignition coil packs malfunctioning), drivers are able to take precautionary and compensatory measures and still maintain control of their vehicles.in addition, four fires were reported to odi.these were ignition coil burnouts with no additional damage to the vehicle and were localized on top of the engine. during the last 24 months the number of stall and drivability complaints reported to odi has greatly diminished from a peak of 195 in january of 2003 to only 3 in august of 2005.this coincides with the csc released by vw.a safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS - FRONTAL
11/11/2000404/01/2000
 My vehicle was broadsided on the drivers side, vehicle thrown into a wall50' away. vehicle sustained major damage to front left side door/ front left wheel assembly/ front right side/ rear right side and trunk areas received major damages.*ak
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
02/20/200698361107/07/2005
 1) i purchased a vw tdi with a diagnosis of a bad turbo and an intermittent check engine light. i had the car seven months and put 12,984 miles on it with no problems. i took the car to the dealer and had the car diagnosed as to why the c.e. light was on. when asked about repairing the turbo by the counter man i told him i intend to drive it until it breaks then have it repaired. i asked him if there would be a problem doing that he explained to me the car would be sluggish then not run. vw diagnosed my car as having a turbo waste gate blown i deferred the repair intending to drive the car until the turbo went. 2) on the way home, six miles from the dealership, the car ran slightly rough. i observed light smoke coming from my car in the head lights of the cars behind me. i deducted my car was burning carbon since carbon build up was noted on the report. i slightly depressed the accelerator and the car raced forward. i immediately removed my foot from the gas pedal and nothing happened. the car raced forward so quickly and with such force i would compare it to a muscle car being floored. the car kept accelerating. i looked at the tachometer and it was going by 4,000 rpm. this diesel engine was screaming. instinctively i depressed the clutch to regain control of the car. the engine revved then blew. i was 7 miles from the dealership. service manger stated that a gasket in the turbo let go causing the engine to suck oil from the crankcase fueling the engine. he told me that nothing could stop the engine from revving not even turning off the key. he told me that all diesel engines were made this way. there is nothing vw could do for me. i called vw customer service, level 2 operator told me since i was told about the turbo being broken there is nothing they can do. 3) my car is sitting with a blown engine and a blown turbo. *jb
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
08/01/200564400305/14/2004
 I bought the car may of 2004 since then have had to replace o2 sensors 2 times. and is in the shop right now its been there for a week. there telling me that it was from maryland that the problem occurred in. yet when i drive the car it dies. how did the guy get it here from maryland with it braking down all the time. i feel as if their trying to take advantage of me because they don't want to fix it for me and i'm a women so they think i know nothing about cars. this is affecting my life and work. *jb
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE)
38000407/01/2001
 Consumer called complaining about gas recirculation valve ( egr valve). vehicle won't accelerate even though she wa s stepping all the way on the gas pedal. dealer was contacted, and stated that the vehicle was out of warranty. had to replace brakes and rotors at 35000 miles, which she thought that it was not usually normal on any vehicle. *ak
FUEL SYSTEM, DIESEL
02/20/200698361107/07/2005
 1) i purchased a vw tdi with a diagnosis of a bad turbo and an intermittent check engine light. i had the car seven months and put 12,984 miles on it with no problems. i took the car to the dealer and had the car diagnosed as to why the c.e. light was on. when asked about repairing the turbo by the counter man i told him i intend to drive it until it breaks then have it repaired. i asked him if there would be a problem doing that he explained to me the car would be sluggish then not run. vw diagnosed my car as having a turbo waste gate blown i deferred the repair intending to drive the car until the turbo went. 2) on the way home, six miles from the dealership, the car ran slightly rough. i observed light smoke coming from my car in the head lights of the cars behind me. i deducted my car was burning carbon since carbon build up was noted on the report. i slightly depressed the accelerator and the car raced forward. i immediately removed my foot from the gas pedal and nothing happened. the car raced forward so quickly and with such force i would compare it to a muscle car being floored. the car kept accelerating. i looked at the tachometer and it was going by 4,000 rpm. this diesel engine was screaming. instinctively i depressed the clutch to regain control of the car. the engine revved then blew. i was 7 miles from the dealership. service manger stated that a gasket in the turbo let go causing the engine to suck oil from the crankcase fueling the engine. he told me that nothing could stop the engine from revving not even turning off the key. he told me that all diesel engines were made this way. there is nothing vw could do for me. i called vw customer service, level 2 operator told me since i was told about the turbo being broken there is nothing they can do. 3) my car is sitting with a blown engine and a blown turbo. *jb
SERVICE BRAKES, HYDRAULIC - ANTILOCK
38000407/01/2001
 Consumer called complaining about gas recirculation valve ( egr valve). vehicle won't accelerate even though she wa s stepping all the way on the gas pedal. dealer was contacted, and stated that the vehicle was out of warranty. had to replace brakes and rotors at 35000 miles, which she thought that it was not usually normal on any vehicle. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
38000407/01/2001
 Consumer called complaining about gas recirculation valve ( egr valve). vehicle won't accelerate even though she wa s stepping all the way on the gas pedal. dealer was contacted, and stated that the vehicle was out of warranty. had to replace brakes and rotors at 35000 miles, which she thought that it was not usually normal on any vehicle. *ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
38000407/01/2001
 Consumer called complaining about gas recirculation valve ( egr valve). vehicle won't accelerate even though she wa s stepping all the way on the gas pedal. dealer was contacted, and stated that the vehicle was out of warranty. had to replace brakes and rotors at 35000 miles, which she thought that it was not usually normal on any vehicle. *ak

Car dealers selling


StateCityZipNamePhone
CASACRAMENTO95821DAVE/ZOO CARS916-487-7969
CTGLASTONBURY06033GENE LANGAN VOLKSWAGEN INC.860-633-0261