Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, DIESEL | ||||||||||||||||
| 11V490000 | VOLKSWAGEN OF AMERICA, INC | V (Vehicle) | 168275 | 11/15/2011 | MFR | VOLKSWAGEN OF AMERICA, INC | 10/03/2011 | 10/03/2011 | ||||||||
| Defect Summary | Volkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 audi a3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine. the fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and rpm conditions. this resonance creates additional stress in the fuel line. | |||||||||||||||
| Consequence Summary | Due to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. leaking fuel in the presence of an ignition source, may lead to a fire. | |||||||||||||||
| Corrective Summary | Volkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. volkswagen and audi will notify owners to have the vehicles repaired free of charge. the safety recall is expected to begin during november 2011. owners may contact volkswagen at 1-800-822-8987. | |||||||||||||||
| Notes | Volkswagen recall campaign number is 23j9/v5 & 23j8/k5.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL | |||||
| TB-20-10-02 | 09/16/2010 | 10036494 | Volkswagen: mil on; dtc p0087 and/or p0192 stored in ecm fault memory. one or more of the following codes may be stored in the ecm fault memory-low fuel rail pressure detected; fuel rail pressure sensor circuit low. assistance to properl | 03/23/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, DIESEL | ||||||
| PE11023 | VOLKSWAGEN OF AMERICA, INC | 08/02/2011 | 12/02/2011 | Diesel Fuel Injector Line Leakage | ||
| By letter dated october 3, 2011, volkswagen group of america, inc. (vw) notified the national highway traffic safety administration (nhtsa) that it will conduct a safety recall to address a defect in approximately 168,275 model year (my) 2009-2012 volkswagen jetta, jetta sportwagen, golf, and audi a3 vehicles equipped with the 2.0l tdi common rail clean diesel engine (nhtsa recall no. 11v-490).the recalled jetta and jetta sportwagen vehicles were built from may 2008 through september 2011, the golf vehicles were built from may 2009 through september 2011, and the audi a3 vehicles were built from september 2009 through september 2011.according to volkswagen, in u.s. applications of the above cited tdi vehicles including engine codes cjaa and cbea, the fuel injection pulses could coincide with the natural frequency of the injector line #2 in specific load and rpm conditions.this resonance creates additional stress on the fuel line which a small number of parts (based on the statistic spread of line strength) cannot withstand over its lifetime.as a contributing factor, vw indicated that a supplier used tube material with scratch marks from a grinding process during certain production periods.lines manufactured in these periods were installed in vehicles produced in the following 10 months:december 2008, january-february 2009, october 2009, march-april 2010 and september-december 2010.injector lines using this material exhibit a significantly higher failure rate.dealers will replace injector line #2 in all vehicles built in these months.in addition, as a precautionary measure, all recalled vehicles will have vibration dampers installed on all four fuel injector lines.analysis of nhtsa complaints, vw complaints, vw field reports and warranty claims found allegations of injector line leakage in 443 subject vehicles.the leaking line was not identified in 62 of the vehicles.for the 381 that did provide information about which injector lines were leaking and/or replaced, 358 (94%) involved an injector line #2 leak/repair.almost three-quarters of the injector line #2 leak/repair incident vehicles were built in the 10 months identified by vw, which accounted for approximately one-quarter of the recalled vehicles.the failure rate for injector line #2 in vehicles built in the 10 months affected by the supplier line scratching issue is 6.0 incidents per thousand vehicles (iptv).the failure rate for injector line #2 in other production months of recalled vehicles is 0.8 iptv.the leak/repair rates for the other injector lines are all well under 1 iptv.the action taken by volkswagen is sufficient to resolve the issues raised by this investigation. the agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances. accordingly, this investigation is closed. | ||||||
| PE11023 | VOLKSWAGEN OF AMERICA, INC | 08/02/2011 | Diesel fuel injector line leakage | |||
| The office of defects investigation has received 7 complaints alleging leakage from the fuel line to the #2 fuel injector in model year (my) 2011 volkswagen jetta vehicles equipped with 2.0l tdi common rail diesel engines.the common rail fuel system in the subject vehicles operates at extremely high fuel injection pressure (up to 1,800 bar/ 26,000 psi). the incident mileages range from 2,470 to 7,764 miles.the office is also aware of a single complaint alleging leakage from the #2 fuel injector line in a my volkswagen golf vehicle equipped with a 2.0l tdi engine. a preliminary evaluation has been opened to assess the scope, frequency and potential safety consequences of the alleged defect. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 06/29/2012 | 18200 | 1 | |
| Traveling in the left lane on 95 n outside baltimore md at 65 mph my vehicle's gas pedal stopped responding and the car began to lose power and lurch forward and eventually die as the yellow diesel engine indicator along with the yellow engine indicator began blinking. i was able to avoid two lanes of traffic and coast over two lanes to an off ramp before the steering wheel locked. after contacting vw roadside assistance the vehicle was towed to heritage vw located at 9215 harford road #2 parkville, md 21234 (877) 398-1963. it was after 9:00 p.m so the vehicle was left in the lot and all the paperwork was dropped in the box. the service department cited a fuel pump malfunction along with a faulty fuel gauge as the issue. this is the second time we have had to submit a report to your agency for the exact same issues (please see reference number 10417213), the agents information is listed below. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 08/31/2011 | 277 | ||
| Engine power loss, unpredictable throttle behavior and unknown engine rpm response to accelerator pedal position 8/30 new car dealer fueled full tank of diesel 6pm: stoplight intersection pull away on grn light:: engine rpm drops to idle in middle of intersection | |||
| 08/21/2011 | 11000 | ||
| While driving my 2011 volkswagon jetta tdi sportwagon on interstate 94 in michigan i observed white smoke coming off my vehicle engine. there was no warning light. due to the heavy smoke and deisel fumes i pulled the vehicle to safe location and sought service. the vehicle developed a heavy leak in one of the fuel injection lines on top of the engine block. the vehicle was covered with deisel fuel from front to the rear of the vehicle. the vehicle was repaired by volkswagon. | |||
| 08/08/2011 | 3600 | ||
| Fuel leaking out of injectors volkswagen 2011 jetta sport wagen tdi | |||
| 08/01/2011 | 2947 | ||
| 2011 volkswagen jetta sportswagon tdi. car stalled in traffic and would not restart. extremely dangerous situation as there were cars following behind as car stopped without warning. also, during the stall car lost power steering and was difficult to maneuver to site of street. car would not re-start and had to have it towed. car was nearly new (just over 2 months and had less than 3,000 mil.es) | |||
| 08/08/2011 | 850 | ||
| I'd like to add my vehicle to this investigation #: pe11023 - after reading about this story today - i check the engine bay and found pooling liquid above the #1/2 injectors on my '11 jetta sportwagen tdi with only 850 miles. http://files.etiviti.com/misc/11jswtdi/img_2010_sm.jpg http://files.etiviti.com/misc/11jswtdi/img_2016_sm.jpg | |||
| 04/05/2011 | |||
| Smoke from under the hood while driving - drove directly to dealer. result was injector leak. | |||
| 08/08/2011 | 3600 | ||
| Fuel leaking out of injectors volkswagen 2011 jetta sport wagen tdi | |||
| 08/01/2011 | 2947 | ||
| 2011 volkswagen jetta sportswagon tdi. car stalled in traffic and would not restart. extremely dangerous situation as there were cars following behind as car stopped without warning. also, during the stall car lost power steering and was difficult to maneuver to site of street. car would not re-start and had to have it towed. car was nearly new (just over 2 months and had less than 3,000 mil.es) | |||
| 08/08/2011 | 850 | ||
| I'd like to add my vehicle to this investigation #: pe11023 - after reading about this story today - i check the engine bay and found pooling liquid above the #1/2 injectors on my '11 jetta sportwagen tdi with only 850 miles. http://files.etiviti.com/misc/11jswtdi/img_2010_sm.jpg http://files.etiviti.com/misc/11jswtdi/img_2016_sm.jpg | |||
| 04/05/2011 | |||
| Smoke from under the hood while driving - drove directly to dealer. result was injector leak. | |||
| 08/08/2011 | 3600 | ||
| Fuel leaking out of injectors volkswagen 2011 jetta sport wagen tdi | |||
| 08/01/2011 | 2947 | ||
| 2011 volkswagen jetta sportswagon tdi. car stalled in traffic and would not restart. extremely dangerous situation as there were cars following behind as car stopped without warning. also, during the stall car lost power steering and was difficult to maneuver to site of street. car would not re-start and had to have it towed. car was nearly new (just over 2 months and had less than 3,000 mil.es) | |||
| 08/08/2011 | 850 | ||
| I'd like to add my vehicle to this investigation #: pe11023 - after reading about this story today - i check the engine bay and found pooling liquid above the #1/2 injectors on my '11 jetta sportwagen tdi with only 850 miles. http://files.etiviti.com/misc/11jswtdi/img_2010_sm.jpg http://files.etiviti.com/misc/11jswtdi/img_2016_sm.jpg | |||
| 04/05/2011 | |||
| Smoke from under the hood while driving - drove directly to dealer. result was injector leak. | |||
| 08/08/2011 | 3600 | ||
| Fuel leaking out of injectors volkswagen 2011 jetta sport wagen tdi | |||
| 08/01/2011 | 2947 | ||
| 2011 volkswagen jetta sportswagon tdi. car stalled in traffic and would not restart. extremely dangerous situation as there were cars following behind as car stopped without warning. also, during the stall car lost power steering and was difficult to maneuver to site of street. car would not re-start and had to have it towed. car was nearly new (just over 2 months and had less than 3,000 mil.es) | |||
| 08/08/2011 | 850 | ||
| I'd like to add my vehicle to this investigation #: pe11023 - after reading about this story today - i check the engine bay and found pooling liquid above the #1/2 injectors on my '11 jetta sportwagen tdi with only 850 miles. http://files.etiviti.com/misc/11jswtdi/img_2010_sm.jpg http://files.etiviti.com/misc/11jswtdi/img_2016_sm.jpg | |||
| 04/05/2011 | |||
| Smoke from under the hood while driving - drove directly to dealer. result was injector leak. | |||
| 08/08/2011 | 3600 | ||
| Fuel leaking out of injectors volkswagen 2011 jetta sport wagen tdi | |||
| 08/01/2011 | 2947 | ||
| 2011 volkswagen jetta sportswagon tdi. car stalled in traffic and would not restart. extremely dangerous situation as there were cars following behind as car stopped without warning. also, during the stall car lost power steering and was difficult to maneuver to site of street. car would not re-start and had to have it towed. car was nearly new (just over 2 months and had less than 3,000 mil.es) | |||
| 08/08/2011 | 850 | ||
| I'd like to add my vehicle to this investigation #: pe11023 - after reading about this story today - i check the engine bay and found pooling liquid above the #1/2 injectors on my '11 jetta sportwagen tdi with only 850 miles. http://files.etiviti.com/misc/11jswtdi/img_2010_sm.jpg http://files.etiviti.com/misc/11jswtdi/img_2016_sm.jpg | |||
| 04/05/2011 | |||
| Smoke from under the hood while driving - drove directly to dealer. result was injector leak. | |||
| 07/07/2011 | 750 | ||
| 2011 vw jetta sportwagen tdi surging at times and sputtering. only 1000 miles and have had for 2 weeks. the controllability at that surging moment seems off and if it's doing that while i need to avoid something or someone it could be dangerous. also surging or bucking while you stop. recipe for a rear end collision. this is a 6spd automatic and it feels like a wierd downshift as you come to a stop. finally window now decides to go down on it's own this could be an issue at the wrong time in a rain or snow storm. | |||
| 05/25/2011 | 6000 | ||
| Tl*the contact owns a 2011 volkswagen jetta sportwagen. the contact stated while driving approximately 60 mph the check engine light illuminated on the instrument panel. the vehicle was taken to an authorized dealer where the contact was informed that fuel injector line number two exploded and was leaking fuel onto the engine. the vehicle was in the process of being repaired. the manufacturer was made aware of the failure and the contact was informed the failed engine would be sent to one of their facilities in germany to be inspected. the failure and current miles were 6,000. | |||
| 05/25/2011 | 6000 | ||
| Tl-the contact owns a 2011 volkswagen jetta sportwagen. the contact stated that while driving approximately 60 mph the check engine light illuminated on the instrument panel. the vehicle was taken to an authorized dealer where the contact was informed fuel injector line number two exploded and was leaking fuel onto the engine. the vehicle was in the process of being repaired. the manufacturer was made aware of the failure and the contact was informed the failed engine would be sent to one of their facilities in germany to be inspected. the failure and current mileages were 6,000. sm. | |||
| 05/01/2011 | 6849 | ||
| After driving at highway speeds for 1 hour a significant amount of smoke was observed coming from the engine compartment after we stopped. prior to stopping, the engine was running roughly with some reduced power. there was a strong smell of diesel fuel outside car and inside car. vehicle was towed to dealer. leaking solid fuel line to fuel injector #2 diagnosed and replaced. photo's of defective part are available. fuel was leaking onto hot engine and exhaust system creating a potential fire risk. | |||
| 05/01/2011 | 1733 | ||
| 1. was driving at 70mph in 6th gear, lost power, car turned off, lights on dash flashing including glow plug light and check engine service now!. had been driving on this tank of diesel for over a week with no issue. more than quarter tank left. 2. car would not start for 45 min, finally started and drove home. dropped off at dealer next day for already scheduled panoramic moon roof getting stuck. 3. dealer said metal shavings destroyed hpfp (fuel pump), lines, and injectors. fuel not suspected bad or contaminated. they blamed factory defect special to my car. will be replacing all under warranty as of now. they think it will be a week or so, and promise that this issue will never occur again. | |||
| 04/22/2011 | 4600 | ||
| Medium-pitched whine coming from engine - eventually car loses all power, glow plug light flashes, service message appears on display, and check engine light comes on. car goes into safe mode or limp home mode (very little power - feels like turbo is shut down). first occurence at 2300 miles, 2 more occurrences where message and flashing glow plug light resets after restart, 1 more occurrence with high pressure fuel pump (hpfp) identified as bad by vw dealership. dealer is now ordering parts to commence repair (no definitive answer on warranty coverage). | |||
| 04/19/2011 | 2470 | ||
| There's a fuel leak coming from the top of the (tdi) engine that i can confirm, but i was unable to see exactly from what part. it's leaking about a third to a half cup of fuel per min. i had the vehicle towwed to the dealer. waiting for results. | |||
| 03/10/2011 | 3300 | ||
| Repeated stalling, rough running and loss of power on 2011 vw jetta sportwagon tdi w/dsg auto transmission. most fuel purchased from same bp location. always confirm diesel before fueling. problem across mutilple fuelings. reciepts for all fuel purchases with mileage recorded. | |||
| 04/19/2011 | 2470 | ||
| There's a fuel leak coming from the top of the (tdi) engine that i can confirm, but i was unable to see exactly from what part. it's leaking about a third to a half cup of fuel per min. i had the vehicle towwed to the dealer. waiting for results. | |||
| 03/10/2011 | 3300 | ||
| Repeated stalling, rough running and loss of power on 2011 vw jetta sportwagon tdi w/dsg auto transmission. most fuel purchased from same bp location. always confirm diesel before fueling. problem across mutilple fuelings. reciepts for all fuel purchases with mileage recorded. | |||
| 04/19/2011 | 2470 | ||
| There's a fuel leak coming from the top of the (tdi) engine that i can confirm, but i was unable to see exactly from what part. it's leaking about a third to a half cup of fuel per min. i had the vehicle towwed to the dealer. waiting for results. | |||
| 03/10/2011 | 3300 | ||
| Repeated stalling, rough running and loss of power on 2011 vw jetta sportwagon tdi w/dsg auto transmission. most fuel purchased from same bp location. always confirm diesel before fueling. problem across mutilple fuelings. reciepts for all fuel purchases with mileage recorded. | |||
| 03/07/2011 | 11500 | ||
| Car was heated up to operating temperature during a routine 15 mile drive. car was then shut off for roughly an hour and then began another 15 mile drive to the grocery store. it sat in the sun at the store for almost an hour before it was started. upon leaving the parking lot of the store, the car completely stalled while in 2nd gear at approximately 2,400 rpms under light acceleration. the car would have stopped if my wife wouldn't have pushed the clutch in and headed for the shoulder. upon turning the key all the way and back on to start (several times), the engine would turn over but not start. about the fourth key cycle the motor fired and produced a ton of white smoke. no dash lights came on before, during or after this incident. car stalled and was almost rearended by a semi truck in a 25 mph zone where there is basically no shoulder. 2011 jetta sportswagen tdi, 6 spd manual transmission with 11,500 miles on it. has had two oil changes from the dealership otherwise no other mantainance has been performed on the car except checking the tires and rotating them. | |||
| 12/17/2010 | 20000 | ||
| 2011 vw diesel jetta six speed manual. the computer is programmed to shut the engine off at about 750 rpm this number appears to be arbitrary or possibly picked for some fuel economy tradeoff. the problem is that this causes some very dangerous conditions in traffic. normally a diesel can be brought down to nearly zero and still power up and out of a stop. gas engines are not so good at this but to some extent this is an engine condition that should be anticipated and successfully recovered from. vw has taken the other road. if one does not rev the engine excessively, even on very slight inclines, the computer lets you get about ten feet into the intersection and turns the engine off. the guy behind you has to slam on his breaks if he is looking (your brake lights are off because you are not using them to stop.) or if he is looking at his left turn lane, his phone or whatever, pow. or you get half into an intersection crossing from the stop sign and get dropped in the middle of the road until you can go through the evolution of events allowing a restart. restart evolution also contributes to the danger as it takes so long. i have driven manual transmissions exclusively for 40 licensed driving years and a few years prior to that on the farm. one should not have to drive with one's heel on the top of the gas pedal, but over-revving the engine is the only way to safely start out from a stop sign. this should never have gotten past the engineers. unless of course they are not guys who enjoy driving. even the dealer's master mechanics are puzzled that they stall it every time they try to drive it. | |||
| 11/11/2010 | 4000 | ||
| My 2011 volkswagen jetta sportwagen tdi had it's fuel pump fail leaving my wife and child stranded. the car was started and suddenly lost power on the roadway. car was towed to dealer where it was determined that the fuel pump had failed. pump failure was catastrophic sending metal shards throughout the fuel system (tank, fuel lines, filters, etc.) this has been documented by many others with this engine (back to 2009). as of yet there has been no recall by vw. vw is currently testing my fuel and has ordered parts for repair. the replacement part will be the same part # as the one that failed. most people have had this happen while out on the road, essentially stranding them in a dangerous environment. i love my car, but i want it to be safe. | |||
| FUEL SYSTEM, GASOLINE | |||
| 02/05/2012 | 11721 | ||
| Filled up with 13.455 gallons of #2 ulsd diesel on 01/25/12 with 11,363 miles on the vehicle. prior to filling the vehicle had less than a 1/4 tank of diesel. on 02/05/12 was traveling in vehicle at approximately 45 mph and started to hear pinging noises from the engine bay. slowed to a stop where the engine died and refused to start. the vehicle had 11,721 miles on it, 358 miles (90% which were highway miles) since the previous fueling. vehicle was towed to local vw dealer where i was told the tank was dry and hpfp had failed as a result. contested the fact that the tank was dry given the fact the vehicle had slightly less than 1/4 tank prior to the failure and that it was impossible that it had run dry given the fact that the tank had been filled to the top at the prior filling and that i had not driven enough distance to have used up the fuel. vw tech confirmed that the gas guage was operational and correct. vw dealer replaced hpfp under warranty but would not listen to me with regards to running the tank dry. | |||
| 11/16/2011 | 3500 | ||
| Reference: nhtsa action number: ea11003 - please add us to ongoing investigation our 2011 volkswagen jetta sportwagen tdi only 4 months old with 3500 miles - failed on the highway while trying to accelerate around a dangerous situation. the a blinking glow plug light came on and the car went into limp mode (no power) on the highway at high speeds. (fwiw - a baby + pregnant wife driving). able to reproduce afterwards - pressing a hard throttle/accelerating would disable the vehicle into limp mode. report came back the entire fuel system - hpfp needed to be replaced. a brand new vehicle should not have a failure like this from just filling up the tank the previous day. we have kept all receipts, logged miles and had the state dept shut down the station and pull a full lab report on the fuel. everything check out ok by the state standards. | |||
| 09/14/2011 | 19525 | ||
| Loss of power when accelerating away from a stop sign on a large busy intersection. weather conditions were light rain temp in the 70's. continued to drive for several miles at slower speeds (about 40 mph). noticed a dash waring light was also flashing, something about a glow plug. all gages looked normal. several days later notified the vw dealer of the of the condition the car was to get the 20,000 mile service. service person said he would check it out. called next day to ask if i had used bio diesel fuel. replyed i had not and the same fuel in the tank had been un use when the power loss was noticed. called next day to report parts were on order.got car back about 5 weeks later and car works ok. said they found particals of metal in the fuel system. changed the fuel pump and a bunch of other fuel system parts on warranty. | |||
| 10/12/2011 | 7100 | ||
| The diesel fuel high pressure fuel pump failed causing metal particles to contaminate the entire fuel system | |||
| 09/14/2011 | 19525 | ||
| Loss of power when accelerating away from a stop sign on a large busy intersection. weather conditions were light rain temp in the 70's. continued to drive for several miles at slower speeds (about 40 mph). noticed a dash waring light was also flashing, something about a glow plug. all gages looked normal. several days later notified the vw dealer of the of the condition the car was to get the 20,000 mile service. service person said he would check it out. called next day to ask if i had used bio diesel fuel. replyed i had not and the same fuel in the tank had been un use when the power loss was noticed. called next day to report parts were on order.got car back about 5 weeks later and car works ok. said they found particals of metal in the fuel system. changed the fuel pump and a bunch of other fuel system parts on warranty. | |||
| 10/12/2011 | 7100 | ||
| The diesel fuel high pressure fuel pump failed causing metal particles to contaminate the entire fuel system | |||
| 09/14/2011 | 19525 | ||
| Loss of power when accelerating away from a stop sign on a large busy intersection. weather conditions were light rain temp in the 70's. continued to drive for several miles at slower speeds (about 40 mph). noticed a dash waring light was also flashing, something about a glow plug. all gages looked normal. several days later notified the vw dealer of the of the condition the car was to get the 20,000 mile service. service person said he would check it out. called next day to ask if i had used bio diesel fuel. replyed i had not and the same fuel in the tank had been un use when the power loss was noticed. called next day to report parts were on order.got car back about 5 weeks later and car works ok. said they found particals of metal in the fuel system. changed the fuel pump and a bunch of other fuel system parts on warranty. | |||
| 10/12/2011 | 7100 | ||
| The diesel fuel high pressure fuel pump failed causing metal particles to contaminate the entire fuel system | |||
| 09/20/2011 | 25400 | ||
| Driving down road when glow plug light, check engine light came on then car died and would not restart. hpfp failure. dealer claims contaminated fuel. i have receipts for every tank full. | |||
| 07/28/2011 | 750 | ||
| In rush-hour traffic in boston the driver's foot was on the accelerator when the car stopped moving in the middle of the highway. luckily, the ambulance and police arrived promptly and were able to get the car off the road. then it was towed to the nearest vw dealership. the cars diagnosis was a fuel pump collapse. this was hard to believe seeing as we have only owned this brand-new car for one month. | |||
| 07/11/2011 | 4180 | ||
| The second cylinder of the fuel injected diesel engine began to leak the diesel fuel injected. the undercarriage of the car and the right sided panels were covered with diesel fuel. the engine lost power and at slower speeds fuel began to pool under the car. | |||
| 04/05/2011 | 5074 | ||
| After exiting highway, i noticed smoke coming from under the hood. the engine temp. was normal so i drove straight to my dealership. when i arrived i noticed a strong smell of diesel fuel. the dealer took the car immediately and investigated, they found a fuel leak caused by a pinhole in the fuel line at the #2 injector. they repaired the problem and returned the car the next day. | |||