Volkswagen Jetta Sportwagen 2012

Model Jetta Sportwagen made in 2012 by Volkswagen got 13 consumer complains, 1 investigation there is 1 recall as well as 2 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling, fuel/propulsion system and fuel system, diesel. Technical service bulletines regarding engine and engine cooling, power train. The car had one investigation (fuel system, diesel). There was one recall concerning fuel system, diesel .

Model 2012

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, DIESEL
11V490000VOLKSWAGEN OF AMERICA, INC V (Vehicle)16827511/15/2011MFRVOLKSWAGEN OF AMERICA, INC10/03/201110/03/2011
Defect SummaryVolkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 audi a3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine. the fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and rpm conditions. this resonance creates additional stress in the fuel line.
Consequence SummaryDue to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. leaking fuel in the presence of an ignition source, may lead to a fire.
Corrective SummaryVolkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. volkswagen and audi will notify owners to have the vehicles repaired free of charge. the safety recall is expected to begin during november 2011. owners may contact volkswagen at 1-800-822-8987.
NotesVolkswagen recall campaign number is 23j9/v5 & 23j8/k5.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
202860903/23/201210043903Volkswagen: update programming for engine control module and transmission control module, slight hesitation concerns. also included model golf wagon model year 2012. *js05/01/2012
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
TB-30-12-0102/24/201210043603Volkswagen: the transmission control module has an implausible transmission shift sequence due to the clutch assembly having debris in it. 8pe04/13/2012

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
FUEL SYSTEM, DIESEL
PE11023VOLKSWAGEN OF AMERICA, INC08/02/201112/02/2011Diesel Fuel Injector Line Leakage
 By letter dated october 3, 2011, volkswagen group of america, inc. (vw) notified the national highway traffic safety administration (nhtsa) that it will conduct a safety recall to address a defect in approximately 168,275 model year (my) 2009-2012 volkswagen jetta, jetta sportwagen, golf, and audi a3 vehicles equipped with the 2.0l tdi common rail clean diesel engine (nhtsa recall no. 11v-490).the recalled jetta and jetta sportwagen vehicles were built from may 2008 through september 2011, the golf vehicles were built from may 2009 through september 2011, and the audi a3 vehicles were built from september 2009 through september 2011.according to volkswagen, in u.s. applications of the above cited tdi vehicles including engine codes cjaa and cbea, the fuel injection pulses could coincide with the natural frequency of the injector line #2 in specific load and rpm conditions.this resonance creates additional stress on the fuel line which a small number of parts (based on the statistic spread of line strength) cannot withstand over its lifetime.as a contributing factor, vw indicated that a supplier used tube material with scratch marks from a grinding process during certain production periods.lines manufactured in these periods were installed in vehicles produced in the following 10 months:december 2008, january-february 2009, october 2009, march-april 2010 and september-december 2010.injector lines using this material exhibit a significantly higher failure rate.dealers will replace injector line #2 in all vehicles built in these months.in addition, as a precautionary measure, all recalled vehicles will have vibration dampers installed on all four fuel injector lines.analysis of nhtsa complaints, vw complaints, vw field reports and warranty claims found allegations of injector line leakage in 443 subject vehicles.the leaking line was not identified in 62 of the vehicles.for the 381 that did provide information about which injector lines were leaking and/or replaced, 358 (94%) involved an injector line #2 leak/repair.almost three-quarters of the injector line #2 leak/repair incident vehicles were built in the 10 months identified by vw, which accounted for approximately one-quarter of the recalled vehicles.the failure rate for injector line #2 in vehicles built in the 10 months affected by the supplier line scratching issue is 6.0 incidents per thousand vehicles (iptv).the failure rate for injector line #2 in other production months of recalled vehicles is 0.8 iptv.the leak/repair rates for the other injector lines are all well under 1 iptv.the action taken by volkswagen is sufficient to resolve the issues raised by this investigation. the agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances. accordingly, this investigation is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
07/28/2012120001
 Vehicle was traveling at 25 mph, suddenly lost power and died. ## vin passed ## vw jetta sportswagen tdi 2012 ## *tr
FUEL/PROPULSION SYSTEM
06/01/2012700
 Tl the contact owns a 2012 volkswagen jetta sportwagen. the contact stated that while attempting to accelerate from a stop, the vehicle would not respond. after a few seconds, the vehicle accelerated rapidly. the vehicle was taken to the dealer for diagnosis but the failure could not be duplicated and the vehicle was not repaired. the failure recurred numerous times and became intermittent. the manufacturer was notified of the issue but offered no assistance to the contact. the vehicle had not been repaired. the failure and current mileages were 700. kmj
06/01/2012700
 Tl the contact owns a 2012 volkswagen jetta sportwagen. the contact stated that while attempting to accelerate after a stop in traffic the vehicle would not move forward. after a few seconds the vehicle accelerates extremely fast. the vehicle was taken to the dealer for diagnosis but the failure could not be replicated and thus the failure was not repaired. the failure has recurred numerous times and is intermittent. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileages were 700. dt
FUEL SYSTEM, DIESEL
07/28/2012120001
 Vehicle was traveling at 25 mph, suddenly lost power and died. ## vin passed ## vw jetta sportswagen tdi 2012 ## *tr
FUEL SYSTEM, GASOLINE
03/20/201210408
 2012 vw jetta tdi sportwagon 10408 miles. flashing glow plug light, and car would not go over 40 mph. dealer replaced the fuel pressure gauge. day after repair both the glow plug light and check engine light came on, would not go over 40 mph. dealer then replaced the hpfpump per vw tech recommendations. fuel (diesel) was checked on both repairs and not found to be faulty. a known issue with this car, though supposedly fixed. my concerns are for additional failure, potentially leaving us stranded or on a freeway going 40mph.