Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, DIESEL
11V490000VOLKSWAGEN OF AMERICA, INC V (Vehicle)16827511/15/2011MFRVOLKSWAGEN OF AMERICA, INC10/03/201110/03/2011
Defect SummaryVolkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 audi a3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine. the fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and rpm conditions. this resonance creates additional stress in the fuel line.
Consequence SummaryDue to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. leaking fuel in the presence of an ignition source, may lead to a fire.
Corrective SummaryVolkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. volkswagen and audi will notify owners to have the vehicles repaired free of charge. the safety recall is expected to begin during november 2011. owners may contact volkswagen at 1-800-822-8987.
NotesVolkswagen recall campaign number is 23j9/v5 & 23j8/k5.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
10V621000VOLKSWAGEN OF AMERICA, INCfrom 01/01/2008 to 03/30/2009V (Vehicle)22823601/31/2011MFRVOLKSWAGEN OF AMERICA, INC12/10/201012/14/2010
Defect SummaryVolkswagen is recalling certain model year 2006-2010 jetta, new beetle, new beetle convertible, model year 2009 jetta sportwagen and model year 2007-2009 rabbit vehicles equipped with 2.5l engines. the jetta, jetta sportwagen, and rabbit vehicles may have a small plastic tab located on the windshield washer fluid reservoir that may chafe against an underhood fuel supply line. the new beetle and the new beetle convertible vehicles may have a fastening clamp on a hydraulic hose of the power steering system that may be located in an improper position which could cause chafing against an underhood fuel supply line.
Consequence SummaryIf chafing occurs, there is the potential for a fuel leak to develop. fuel leakage, in the presence of an ignition source, could result in a fire.
Corrective SummaryDealers will inspect and if necessary replace the underhood fuel line. additionally, depending on the vehicle model, dealers will either remove the plastic tab from the windshield washer fluid reservoir, or inspect the position of the fastening clamp and adjust the related fastening clamp into the correct position. this service will be performed free of charge. the safety recall is expected to begin on or before january 31, 2011. owners may contact volkswagen at 1-800-822-8987.
NotesVolkswagen safety recall no. 20i4/u1.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL
TB-20-10-0209/16/201010036494Volkswagen: mil on; dtc p0087 and/or p0192 stored in ecm fault memory. one or more of the following codes may be stored in the ecm fault memory-low fuel rail pressure detected; fuel rail pressure sensor circuit low. assistance to properl03/23/2011
TB-01-10-1106/08/201010035164Volkswagen: mil on; no start or rough running (dtc p0087-rail fuel pressure too low). contaminated or incorrect fuel can cause performance, drivability, and/or fuel delivery problems. *pe02/09/2011

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
FUEL SYSTEM, DIESEL
PE11023VOLKSWAGEN OF AMERICA, INC08/02/201112/02/2011Diesel Fuel Injector Line Leakage
 By letter dated october 3, 2011, volkswagen group of america, inc. (vw) notified the national highway traffic safety administration (nhtsa) that it will conduct a safety recall to address a defect in approximately 168,275 model year (my) 2009-2012 volkswagen jetta, jetta sportwagen, golf, and audi a3 vehicles equipped with the 2.0l tdi common rail clean diesel engine (nhtsa recall no. 11v-490).the recalled jetta and jetta sportwagen vehicles were built from may 2008 through september 2011, the golf vehicles were built from may 2009 through september 2011, and the audi a3 vehicles were built from september 2009 through september 2011.according to volkswagen, in u.s. applications of the above cited tdi vehicles including engine codes cjaa and cbea, the fuel injection pulses could coincide with the natural frequency of the injector line #2 in specific load and rpm conditions.this resonance creates additional stress on the fuel line which a small number of parts (based on the statistic spread of line strength) cannot withstand over its lifetime.as a contributing factor, vw indicated that a supplier used tube material with scratch marks from a grinding process during certain production periods.lines manufactured in these periods were installed in vehicles produced in the following 10 months:december 2008, january-february 2009, october 2009, march-april 2010 and september-december 2010.injector lines using this material exhibit a significantly higher failure rate.dealers will replace injector line #2 in all vehicles built in these months.in addition, as a precautionary measure, all recalled vehicles will have vibration dampers installed on all four fuel injector lines.analysis of nhtsa complaints, vw complaints, vw field reports and warranty claims found allegations of injector line leakage in 443 subject vehicles.the leaking line was not identified in 62 of the vehicles.for the 381 that did provide information about which injector lines were leaking and/or replaced, 358 (94%) involved an injector line #2 leak/repair.almost three-quarters of the injector line #2 leak/repair incident vehicles were built in the 10 months identified by vw, which accounted for approximately one-quarter of the recalled vehicles.the failure rate for injector line #2 in vehicles built in the 10 months affected by the supplier line scratching issue is 6.0 incidents per thousand vehicles (iptv).the failure rate for injector line #2 in other production months of recalled vehicles is 0.8 iptv.the leak/repair rates for the other injector lines are all well under 1 iptv.the action taken by volkswagen is sufficient to resolve the issues raised by this investigation. the agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances. accordingly, this investigation is closed.
EA11003VOLKSWAGEN OF AMERICA, INC02/07/2011High-Pressure Fuel Pump Failure (HPFP)
 The office of defects investigation (odi) and volkswagen (vw) have received a total of 160 complaints and field reports alleging incidents of engine stall and/or loss of power that appear to be related to high pressure fuel pump (hpfp) failures in certain model year (my) 2009 through 2010 volkswagen jetta and my 2010 volkswagen golf and audi a3 vehicles equipped with tdi clean diesel engines.approximately half of the reports indicate that the failure resulted in an engine stall incident, with many of these alleging stall incidents at highway speeds in traffic with no restart.there has been one minor crash alleged to have resulted from hpfp failure in the subject vehicles.in response to odi's information request for pe10-034, vw indicated that it had found no defect related to motor vehicle safety with relation to the tdi clean diesel fuel system at issue in this investigation and attributed problems with hpfp failure to operation with gasoline contaminated diesel fuel.volkswagen stated that even a small amount of gasoline in the diesel fuel may disrupt the necessary lubrication required and may cause the hpfp to fail.in response to concerns that fuel contamination was the major cause of hpfp and related fuel system failures, vw issued a technical service bulletin in may 2010 (vw tb v011011 2023624 and audi tb a011008 2023360-1), with instructions to inspect the diesel fuel for vehicles requiring fuel system service that have symptoms associated with hpfp failure.the bulletin states that fuel system damage incurred by use of fuel not complying to astm-d-975 grade 2 s15 (b5 or less biodiesel content) standards will not be covered under warranty.volkswagen also provided information about 121 mis-fueling incidents reportedly acknowledged by consumers or dealers and test results for about 50 diesel fuel samples taken from complaint vehicles in late-august through early-october 2010.the mis-fueling incidents include about 20 reports involving incorrect fueling by dealer sales or service personnel and generally report symptoms such as rough running, stalling and/or no start within a few miles of refueling the vehicle with gasoline.volkswagen indicated that the testing of fuel samples from complaint vehicles found that nearly 90 percent contained high amounts of gasoline.volkswagen implemented design changes for the hpfp in may 2008, september 2009 and november 2010 to improve the robustness of the pump when used with poor quality fuel.odi analysis of hpfp failures identified from all sources shows failure rates of 0.53% for my 2009 vehicles and 0.11% for my 2010 vehicles.this investigation has been upgraded to an engineering analysis to continue to investigate the issues with mis-fueling and hpfp design identified during the preliminary evaluation.
PE10034VOLKSWAGEN OF AMERICA, INC08/26/201002/08/2011High Pressure Fuel Pump Failure (HPFP)
 The office of defects investigation (odi) and volkswagen (vw) have received a total of 160 complaints and field reports alleging incidents of engine stall and/or loss of power that appear to be related to high pressure fuel pump (hpfp) failures in certain model year (my) 2009 through 2010 volkswagen jetta and my 2010 volkswagen golf and audi a3 vehicles equipped with tdi clean diesel engines.approximately half of the reports indicate that the failure resulted in an engine stall incident, with many of these alleging stall incidents at highway speeds in traffic with no restart.there has been one minor crash alleged to have resulted from hpfp failure in the subject vehicles.in response to odi's information request for pe10-034, vw indicated that it had found no defect related to motor vehicle safety with relation to the tdi clean diesel fuel system at issue in this investigation and attributed problems with hpfp failure to operation with gasoline contaminated diesel fuel.volkswagen stated that even a small amount of gasoline in the diesel fuel may disrupt the necessary lubrication required and may cause the hpfp to fail.in response to concerns that fuel contamination was the major cause of hpfp and related fuel system failures, vw issued a technical service bulletin in may 2010 (vw tb v011011 2023624 and audi tb a011008 2023360-1), with instructions to inspect the diesel fuel for vehicles requiring fuel system service that have symptoms associated with hpfp failure.the bulletin states that fuel system damage incurred by use of fuel not complying to astm-d-975 grade 2 s15 (b5 or less biodiesel content) standards will not be covered under warranty. volkswagen also provided information about 121 mis-fueling incidents reportedly acknowledged by consumers or dealers and test results for about 50 diesel fuel samples taken from complaint vehicles in late-august through early-october 2010.the mis-fueling incidents include about 20 reports involving incorrect fueling by dealer sales or service personnel and generally report symptoms such as rough running, stalling and/or no start within a few miles of refueling the vehicle with gasoline.volkswagen indicated that the testing of fuel samples from complaint vehicles found that nearly 90 percent contained high amounts of gasoline.volkswagen implemented design changes for the hpfp in may 2008, september 2009 and november 2010 to improve the robustness of the pump when used with poor quality fuel.odi analysis of hpfp failures identified from all sources shows failure rates of 0.53% for my 2009 vehicles and 0.11% for my 2010 vehicles.this investigation has been upgraded to an engineering analysis (ea11-003) to continue to investigate the issues with mis-fueling and hpfp design identified during the preliminary evaluation.
PE10034VOLKSWAGEN OF AMERICA, INC08/26/2010Engine Stalling
 The office of defects investigation (odi) has received 7 complaints on 2009 volkswagen jetta tdi vehicles alleging that while driving and without warning the engine limped and then stalled almost immediately.a preliminary evaluation has been opened to assess the scope, frequency, and potential safety consequences associated with the alleged defect.

Consumer Complaints

Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL
08/07/201141070
 Vehicle is a 2009 volkswagen diesel jetta sportwagen, vin 3vwtl71k49m327487. vehicle serviced at the vw dealership for the full 40,000 mile service at actual mileage 40,525. on trip a few days later at 41,070 the high pressure fuel pump failed, consequences were a dangerous situation due to (1) being suddenly without power to move the vehicle with other vehicles approaching behind me, and oncoming. had to push the vehicle to a safe place; (2) temperatures were over 100 f, leaving me and my passengers in danger until we could be rescued; (3) i had to pay for a tow of the failed vehicle then rent another vehicle to continue my trip and will have to drive over 400 miles if/when the vehicle is repaired to pick it up. this is a huge unexpected expenditure. vehicle was towed to the nearest dealership and is awaiting parts. as i understand it, metal shavings from the pump failure trash the entire fuel system and all parts must be replaced with new ones. at best, i will be without a car for 7 to 10 days.
07/21/201121940
 My 2009 vw tdi sportwagen with less than 22,000 miles lost power and stalled as i pulled into a busy intersection. dashboard display showed engine fault workshop. i attempted to restart engine. the engine ran a few seconds and stalled again with same display warning. i coasted off the roadway. the vehicle would then not restart at all. my vehicle was towed to dealer next day where they determined that my hpfp (high pressure fuel pump) had disintegrated and contaminated the entire fuel system. dealer tried to say my diesel fuel was contaminated by gasoline. i personally fuel the car each time from a local diesel station which is owned and operated by a diesel enthusiast family. they do not even have a gasoline pump on site! vw agreed to fix the car under warranty but stated the estimate for the job would run between $7000 - $10,000 if not covered. the vehicle has been in the shop for 15 days so far and is not yet repaired. a call to volkswagen of america revealed that they are aware of numerous incidents of this nature in their new clean diesel vehicles, but that they are blaming the problem on the low quality of the u s fuel supply with respect to poor lubricity. they stated they are replacing my fuel pump with the same part number as the original. they have refused to recall the car so far or extend the warranty on the replacement components.
07/24/201145000
 Car lost engine power when one cruise control on the interstate. luckily it wasn't busy at the time. had to slowly coast off the side of the road without power to the engine. wouldn't restart after.
06/12/201121436
 Tl. the owns a 2009 volkswagen jetta wagon tdi. the contact stated while driving 28 mph the vehicle sudden stalled. the contact was able to pull the vehicle to the side of the road. the contact had the vehicle towed home and emailed the manufacturer. the manufacturer has not responded to the email. the contact performed a diagnostic test and the code have shown a faulty high pressure fuel pump failure. the contact stated this have occurred on another vehicle of the same year make and model that the contact owns. the contact stated the vehicle was unsafe to driver and could cause a crash. the failure mileage was 21,436. jo
02/01/201110
 Automobile stalling, rough running, loss of power, hard start. happens all the time with temperature's above 40 degrees f. happened from the day i took it off the lot. have had it in to vw multiple times, computer re-flashed nobody knows what is going on. from what i read on tdi forum's it could be the hpfp high pressure fuel pump, or something in the emissions that just is not right. this is very dangerous because i have had the stall happen on the highway. the ntsb needs to go after vw asap to get a recall on these vehicles, if the hpfp fails it is a 10k fix, that is 50% of the value of the car, unacceptable.
02/02/201159000
 I left my house, approximately 8 miles from the house i stopped at a light. when the light turned green my engine stalled, i saw lots of cars coming up upon me at highway speeds. i got the car restarted got it to the curb. when the car shut down at the light, no warning lights had gone off at all. as soon as i got it stared all the warning lights flashed. i thought it was due to a cold tempeerature issue it was 8 degrees out. i tried to make it back home: the car quit working approximenly 2 miles from my house and, would not start anymore. i waited a few hours for the sun to come up to warm up the car, and performed road side service and i was unable to resrart car. i had it towed to a local shop. informed hpfp had a catastrophic failure. i was informed by vw to bring the car to their shop for further evaluation. at this time i'm waiting gor a response? hopefully they stand behind their product, or are they just another corporation that does not care for its customers. respone from vw contaminated in fuel asked for lab report was denied and told.they drew fuel from the car into a glass jar saw that it was cloudy and there fre it was contaminated. not are problem i have three more years to pay on the green car of the year 2009 tdi deisel please help us before someone dies. please start holding they's corporation on standered instead of them taking advantage of the people.
02/20/201132600
 Vehicle has stalled twice while idling, shortly after start-up. temperature in the 40s. brought it in to local vw dealer (montesi vw, north haven, ct) service department. i asked them to address stalling and given the open investigation by nhtsa, to check for hpfp failure. they assured me that there were a series of tests that they would run but stated that people see something on the internet and blow it out of proportion. they claim that they performed an ecm software update, with this software telling the car how much diesel it needs at any particular time given the conditions, e.g. temperature. they claim that they replaced the fuel filter. when we asked them to confirm that there was no debris (or other sign of impending hpfp failure) in the fuel filter they were unable to. they replied that they just remove the fuel filter and throw it away but don't look at or inspect it. i have driven it twice since pick-up, about 100 miles. i have yet to experience further stalling.
02/02/201159000
 I left my house, approximately 8 miles from the house i stopped at a light. when the light turned green my engine stalled, i saw lots of cars coming up upon me at highway speeds. i got the car restarted got it to the curb. when the car shut down at the light, no warning lights had gone off at all. as soon as i got it stared all the warning lights flashed. i thought it was due to a cold tempeerature issue it was 8 degrees out. i tried to make it back home: the car quit working approximenly 2 miles from my house and, would not start anymore. i waited a few hours for the sun to come up to warm up the car, and performed road side service and i was unable to resrart car. i had it towed to a local shop. informed hpfp had a catastrophic failure. i was informed by vw to bring the car to their shop for further evaluation. at this time i'm waiting gor a response? hopefully they stand behind their product, or are they just another corporation that does not care for its customers. respone from vw contaminated in fuel asked for lab report was denied and told.they drew fuel from the car into a glass jar saw that it was cloudy and there fre it was contaminated. not are problem i have three more years to pay on the green car of the year 2009 tdi deisel please help us before someone dies. please start holding they's corporation on standered instead of them taking advantage of the people.
02/20/201132600
 Vehicle has stalled twice while idling, shortly after start-up. temperature in the 40s. brought it in to local vw dealer (montesi vw, north haven, ct) service department. i asked them to address stalling and given the open investigation by nhtsa, to check for hpfp failure. they assured me that there were a series of tests that they would run but stated that people see something on the internet and blow it out of proportion. they claim that they performed an ecm software update, with this software telling the car how much diesel it needs at any particular time given the conditions, e.g. temperature. they claim that they replaced the fuel filter. when we asked them to confirm that there was no debris (or other sign of impending hpfp failure) in the fuel filter they were unable to. they replied that they just remove the fuel filter and throw it away but don't look at or inspect it. i have driven it twice since pick-up, about 100 miles. i have yet to experience further stalling.
02/02/201159000
 I left my house, approximately 8 miles from the house i stopped at a light. when the light turned green my engine stalled, i saw lots of cars coming up upon me at highway speeds. i got the car restarted got it to the curb. when the car shut down at the light, no warning lights had gone off at all. as soon as i got it stared all the warning lights flashed. i thought it was due to a cold tempeerature issue it was 8 degrees out. i tried to make it back home: the car quit working approximenly 2 miles from my house and, would not start anymore. i waited a few hours for the sun to come up to warm up the car, and performed road side service and i was unable to resrart car. i had it towed to a local shop. informed hpfp had a catastrophic failure. i was informed by vw to bring the car to their shop for further evaluation. at this time i'm waiting gor a response? hopefully they stand behind their product, or are they just another corporation that does not care for its customers. respone from vw contaminated in fuel asked for lab report was denied and told.they drew fuel from the car into a glass jar saw that it was cloudy and there fre it was contaminated. not are problem i have three more years to pay on the green car of the year 2009 tdi deisel please help us before someone dies. please start holding they's corporation on standered instead of them taking advantage of the people.
02/20/201132600
 Vehicle has stalled twice while idling, shortly after start-up. temperature in the 40s. brought it in to local vw dealer (montesi vw, north haven, ct) service department. i asked them to address stalling and given the open investigation by nhtsa, to check for hpfp failure. they assured me that there were a series of tests that they would run but stated that people see something on the internet and blow it out of proportion. they claim that they performed an ecm software update, with this software telling the car how much diesel it needs at any particular time given the conditions, e.g. temperature. they claim that they replaced the fuel filter. when we asked them to confirm that there was no debris (or other sign of impending hpfp failure) in the fuel filter they were unable to. they replied that they just remove the fuel filter and throw it away but don't look at or inspect it. i have driven it twice since pick-up, about 100 miles. i have yet to experience further stalling.
02/02/201159000
 I left my house, approximately 8 miles from the house i stopped at a light. when the light turned green my engine stalled, i saw lots of cars coming up upon me at highway speeds. i got the car restarted got it to the curb. when the car shut down at the light, no warning lights had gone off at all. as soon as i got it stared all the warning lights flashed. i thought it was due to a cold tempeerature issue it was 8 degrees out. i tried to make it back home: the car quit working approximenly 2 miles from my house and, would not start anymore. i waited a few hours for the sun to come up to warm up the car, and performed road side service and i was unable to resrart car. i had it towed to a local shop. informed hpfp had a catastrophic failure. i was informed by vw to bring the car to their shop for further evaluation. at this time i'm waiting gor a response? hopefully they stand behind their product, or are they just another corporation that does not care for its customers. respone from vw contaminated in fuel asked for lab report was denied and told.they drew fuel from the car into a glass jar saw that it was cloudy and there fre it was contaminated. not are problem i have three more years to pay on the green car of the year 2009 tdi deisel please help us before someone dies. please start holding they's corporation on standered instead of them taking advantage of the people.
02/20/201132600
 Vehicle has stalled twice while idling, shortly after start-up. temperature in the 40s. brought it in to local vw dealer (montesi vw, north haven, ct) service department. i asked them to address stalling and given the open investigation by nhtsa, to check for hpfp failure. they assured me that there were a series of tests that they would run but stated that people see something on the internet and blow it out of proportion. they claim that they performed an ecm software update, with this software telling the car how much diesel it needs at any particular time given the conditions, e.g. temperature. they claim that they replaced the fuel filter. when we asked them to confirm that there was no debris (or other sign of impending hpfp failure) in the fuel filter they were unable to. they replied that they just remove the fuel filter and throw it away but don't look at or inspect it. i have driven it twice since pick-up, about 100 miles. i have yet to experience further stalling.
02/02/201159000
 I left my house, approximately 8 miles from the house i stopped at a light. when the light turned green my engine stalled, i saw lots of cars coming up upon me at highway speeds. i got the car restarted got it to the curb. when the car shut down at the light, no warning lights had gone off at all. as soon as i got it stared all the warning lights flashed. i thought it was due to a cold tempeerature issue it was 8 degrees out. i tried to make it back home: the car quit working approximenly 2 miles from my house and, would not start anymore. i waited a few hours for the sun to come up to warm up the car, and performed road side service and i was unable to resrart car. i had it towed to a local shop. informed hpfp had a catastrophic failure. i was informed by vw to bring the car to their shop for further evaluation. at this time i'm waiting gor a response? hopefully they stand behind their product, or are they just another corporation that does not care for its customers. respone from vw contaminated in fuel asked for lab report was denied and told.they drew fuel from the car into a glass jar saw that it was cloudy and there fre it was contaminated. not are problem i have three more years to pay on the green car of the year 2009 tdi deisel please help us before someone dies. please start holding they's corporation on standered instead of them taking advantage of the people.
02/20/201132600
 Vehicle has stalled twice while idling, shortly after start-up. temperature in the 40s. brought it in to local vw dealer (montesi vw, north haven, ct) service department. i asked them to address stalling and given the open investigation by nhtsa, to check for hpfp failure. they assured me that there were a series of tests that they would run but stated that people see something on the internet and blow it out of proportion. they claim that they performed an ecm software update, with this software telling the car how much diesel it needs at any particular time given the conditions, e.g. temperature. they claim that they replaced the fuel filter. when we asked them to confirm that there was no debris (or other sign of impending hpfp failure) in the fuel filter they were unable to. they replied that they just remove the fuel filter and throw it away but don't look at or inspect it. i have driven it twice since pick-up, about 100 miles. i have yet to experience further stalling.
02/18/201124650
 Friday, feb 18th driving home, on a busy highway, during rush hour, my vehicle started a clicking noise, my dashboard lit up with a message
01/10/201177830
 2009 vw sportwagon tdi. proper diesel fuel used. at about 1/4 tank remaining, glow plug light went on and car stalled. towed to dealer who said that hpfp imploded and metal chips in system. estimated over $8000 to repair. since i am good customer and had 75,000 mi on car, they agreed to pay 10%, vw of america 85%, and i had to pay 5%. they verified that diesel fuel was in tank!
02/18/201124650
 Friday, feb 18th driving home, on a busy highway, during rush hour, my vehicle started a clicking noise, my dashboard lit up with a message
01/10/201177830
 2009 vw sportwagon tdi. proper diesel fuel used. at about 1/4 tank remaining, glow plug light went on and car stalled. towed to dealer who said that hpfp imploded and metal chips in system. estimated over $8000 to repair. since i am good customer and had 75,000 mi on car, they agreed to pay 10%, vw of america 85%, and i had to pay 5%. they verified that diesel fuel was in tank!
02/18/201124650
 Friday, feb 18th driving home, on a busy highway, during rush hour, my vehicle started a clicking noise, my dashboard lit up with a message
01/10/201177830
 2009 vw sportwagon tdi. proper diesel fuel used. at about 1/4 tank remaining, glow plug light went on and car stalled. towed to dealer who said that hpfp imploded and metal chips in system. estimated over $8000 to repair. since i am good customer and had 75,000 mi on car, they agreed to pay 10%, vw of america 85%, and i had to pay 5%. they verified that diesel fuel was in tank!
02/18/201124650
 Friday, feb 18th driving home, on a busy highway, during rush hour, my vehicle started a clicking noise, my dashboard lit up with a message
01/10/201177830
 2009 vw sportwagon tdi. proper diesel fuel used. at about 1/4 tank remaining, glow plug light went on and car stalled. towed to dealer who said that hpfp imploded and metal chips in system. estimated over $8000 to repair. since i am good customer and had 75,000 mi on car, they agreed to pay 10%, vw of america 85%, and i had to pay 5%. they verified that diesel fuel was in tank!
08/15/201010000
 My 2009 volkswagen jetta tdi (automatic) has stalled twice while leaving my parking lot at work. i have to go up a small hill to exit the parking lot. when i crest the hill the engine stalls. i make efforts to keep my foot on the gas when i crest the hill and the problem hasn't happened since. i can't do this if cars are coming.
11/06/201027400
 Vehicle lost power and stalled at busy intersection. glow plug flashing and engine check light on. towed into dealership who then accused of fuel contamination. incurred costs of towing and rental because of contamination claims. estimated cost of parts: 9,384.85. volkswagen of america not honoring their warranty. 27,274 miles. over 10,000 dollars in costs. car is not fixed
01/17/201139950
 Failure was proceeded by unusual noise from under the hood, a series of warning lights, and finally the car just stoped.high pressure fuel pump failure. caused 7000 dollars damage to fuel system. numerous parts replaced. none of the parts are available.
11/06/201027400
 Vehicle lost power and stalled at busy intersection. glow plug flashing and engine check light on. towed into dealership who then accused of fuel contamination. incurred costs of towing and rental because of contamination claims. estimated cost of parts: 9,384.85. volkswagen of america not honoring their warranty. 27,274 miles. over 10,000 dollars in costs. car is not fixed
01/17/201139950
 Failure was proceeded by unusual noise from under the hood, a series of warning lights, and finally the car just stoped.high pressure fuel pump failure. caused 7000 dollars damage to fuel system. numerous parts replaced. none of the parts are available.
12/21/201048166
 High pressure fuel pump failure
12/02/201047932
 The vehicle was emitting a diesel fuel type odor. the driver of the vehicle was headed back to the office immediately upon discovering the odor. on the highway the vehicle died. the only light that illuminated was the glow plug light. the vehicle was towed into the shop. the dealership at that point replaced a leaking component within the fuel system. my company authorized the part replacement. the part was replaced but the vehicle still did not start. long story short, we need a cylinder head which is approx $7500 since the leaking fuel had caused the timing belt to skip timing. the vehicle at this time is still at the dealership awaiting our decision. the only three options are replace the cylinder head, engine or decomission a car with less than 48k miles. based on the information found on the internet this particular vehicle has several incidents filed in regards to leaking fuel system and stalling.
10/10/201014000
 Fuel pump failed - car lost power on a busy interstate
11/03/201029900
 On 11/3/2010 i took my 2009 vw jetta tdi in for its 30,000 mile service. i was called and told my vehicle was ready for pick up that evening. when i arrived the service advisor told me he had bad news, my fuel pump had failed. they gave me a loaner car and asked me to bring in my last 4-5 fuel reciepts. i told them i don't keep fuel reciepts. they said vw may not warranty the failure of the fuel pump without the fuel reciepts. i was told on 11/6/2010 that they had approved the waranty repair. my concern is that this may happen again (the failure of the fuel pump) and could put me in a dangerous situation. i would like to make sure the repair is a new and upgraded part and not the same failing part.
10/14/201060750
 Have always had car serviced at dealer per recommendations. on 10/14/10 car made a noise at stoplight then noise quit. pulled out from stoplight and car died suddenly and without warning. was able to restart and it ran for an additional 1-2 seconds before dying again and would not restart. had to coast it through a high traffic area across highway overpass and into parking lot. towed it to dealer who found that high pressure fuel pump had come apart and disbursed metal shavings throughout complete fuel system. had to replace entire fuel system from tank on. our initial estimate to repair (after our extended warranty paid for initial component that failed and vw paid for 50% of parts) was $7100.
10/27/201031400
 Driving a 2009 jetta sportwagen tdi on i-280 when low fuel indicator came on. stopped and refuelled with diesel at a station approximately 3/4 miles from i-280. while returning to the interstate speeds (during or shortly after reaching them) the glow plug light began blinking, the car lost power and went into limp mode and was informed by its computer that there was an engine malfunction and to take it to the dealer. while en route to the dealer for repairs (was advised by the dealer service department to continue of the car was still running and no red malfunction lights were illuminated), a marked loss of power was observed (even considering limp mode), and the car began shuddering. while on the offramp, decelerated to a red light at which point the engine died completely and could not be restarted. proceeded to be stuck in traffic while waiting for the tow truck (it would have been unsafe to attempt to push the vehicle across the intersection or back onto the offramp given traffic conditions). dealer diagnosed as high pressure fuel system having factory contamination, the entire fuel system is being replaced (tank, low pressure feed pump, high pressure pump, injectors), estimated cost of parts $5300, with 14 hours labor. although under warranty (~30,000 miles on the odometer), this still left me stranded and it would be a very expensive repair if it happens again at 60,000 miles. there is also the potential for a dangerous accident if it happened to fail at a less opportune location.
10/14/201060750
 Have always had car serviced at dealer per recommendations. on 10/14/10 car made a noise at stoplight then noise quit. pulled out from stoplight and car died suddenly and without warning. was able to restart and it ran for an additional 1-2 seconds before dying again and would not restart. had to coast it through a high traffic area across highway overpass and into parking lot. towed it to dealer who found that high pressure fuel pump had come apart and disbursed metal shavings throughout complete fuel system. had to replace entire fuel system from tank on. our initial estimate to repair (after our extended warranty paid for initial component that failed and vw paid for 50% of parts) was $7100.
10/27/201031400
 Driving a 2009 jetta sportwagen tdi on i-280 when low fuel indicator came on. stopped and refuelled with diesel at a station approximately 3/4 miles from i-280. while returning to the interstate speeds (during or shortly after reaching them) the glow plug light began blinking, the car lost power and went into limp mode and was informed by its computer that there was an engine malfunction and to take it to the dealer. while en route to the dealer for repairs (was advised by the dealer service department to continue of the car was still running and no red malfunction lights were illuminated), a marked loss of power was observed (even considering limp mode), and the car began shuddering. while on the offramp, decelerated to a red light at which point the engine died completely and could not be restarted. proceeded to be stuck in traffic while waiting for the tow truck (it would have been unsafe to attempt to push the vehicle across the intersection or back onto the offramp given traffic conditions). dealer diagnosed as high pressure fuel system having factory contamination, the entire fuel system is being replaced (tank, low pressure feed pump, high pressure pump, injectors), estimated cost of parts $5300, with 14 hours labor. although under warranty (~30,000 miles on the odometer), this still left me stranded and it would be a very expensive repair if it happens again at 60,000 miles. there is also the potential for a dangerous accident if it happened to fail at a less opportune location.
10/14/201060750
 Have always had car serviced at dealer per recommendations. on 10/14/10 car made a noise at stoplight then noise quit. pulled out from stoplight and car died suddenly and without warning. was able to restart and it ran for an additional 1-2 seconds before dying again and would not restart. had to coast it through a high traffic area across highway overpass and into parking lot. towed it to dealer who found that high pressure fuel pump had come apart and disbursed metal shavings throughout complete fuel system. had to replace entire fuel system from tank on. our initial estimate to repair (after our extended warranty paid for initial component that failed and vw paid for 50% of parts) was $7100.
10/27/201031400
 Driving a 2009 jetta sportwagen tdi on i-280 when low fuel indicator came on. stopped and refuelled with diesel at a station approximately 3/4 miles from i-280. while returning to the interstate speeds (during or shortly after reaching them) the glow plug light began blinking, the car lost power and went into limp mode and was informed by its computer that there was an engine malfunction and to take it to the dealer. while en route to the dealer for repairs (was advised by the dealer service department to continue of the car was still running and no red malfunction lights were illuminated), a marked loss of power was observed (even considering limp mode), and the car began shuddering. while on the offramp, decelerated to a red light at which point the engine died completely and could not be restarted. proceeded to be stuck in traffic while waiting for the tow truck (it would have been unsafe to attempt to push the vehicle across the intersection or back onto the offramp given traffic conditions). dealer diagnosed as high pressure fuel system having factory contamination, the entire fuel system is being replaced (tank, low pressure feed pump, high pressure pump, injectors), estimated cost of parts $5300, with 14 hours labor. although under warranty (~30,000 miles on the odometer), this still left me stranded and it would be a very expensive repair if it happens again at 60,000 miles. there is also the potential for a dangerous accident if it happened to fail at a less opportune location.
07/01/20109746
 In july, 2009 i purschased a 2009 vw jetta tdi sportswagen. the car is a two liter diesel. at 9900 miles the high pressure fuel pump failed and left my wife stranded in traffic. vw of america replaced the entire fuel system, from the fuel tank to the fuel injectors. the repair retails for approximately $10,000. i have read many complaints on the various websites about this issue and it appears to be a recurring issue. i am concerned about the safety of the vehicle going forward as my wife drives our grandchildren to school in the car daily. every time we use the car, we pray it will not fail again. it is very stressful. vw was very cooperative and even gave us a loaner vehicle. in my opinion, vw should be required to make a recall of all 2009 tdi diesels for at least a check of the fuel filter to see if it has some metal particles in it, which is an indication of the high pressure fuel pump destroying itself. the deal told me ours was full of metal shavings. even though vw was cooperative in fixing the problem, they gave me no assurance it wouldn't happen again, in fact they were very vague about it. they insisted on keeping all the replaced parts so the home office could evaluate what went wrong. this indicates to me they know what is going on and are being very sly about jumping into a recall. they should be required to at least inform owners of the danger lurking because the potential for a terrible accident is clearly there. my wife was lucky that she was able to get off the roadway without injury. the car has another issue which can be best described as a bogging when accelerating. the bogging happens when trying to accelerate, like when making a left turn in front of traffic. it doesn't happen all the time. i have also read many complaints on the internet about this issue. the dealer's response was that they were not aware of this, which i do not believe and that they could not make it recur when they drove the car-another safety issue!
08/27/201010151
 While my wife was driving our 2009 volkswagen jetta tdi sportwagen, the engine, without warning, limped and then stalled almost immediately. the car had been filled with almost a full tank (12.6 gallons) of diesel fuel earlier the same day. the failure has not been corrected and the vehicle still does not run.
07/01/20109746
 In july, 2009 i purschased a 2009 vw jetta tdi sportswagen. the car is a two liter diesel. at 9900 miles the high pressure fuel pump failed and left my wife stranded in traffic. vw of america replaced the entire fuel system, from the fuel tank to the fuel injectors. the repair retails for approximately $10,000. i have read many complaints on the various websites about this issue and it appears to be a recurring issue. i am concerned about the safety of the vehicle going forward as my wife drives our grandchildren to school in the car daily. every time we use the car, we pray it will not fail again. it is very stressful. vw was very cooperative and even gave us a loaner vehicle. in my opinion, vw should be required to make a recall of all 2009 tdi diesels for at least a check of the fuel filter to see if it has some metal particles in it, which is an indication of the high pressure fuel pump destroying itself. the deal told me ours was full of metal shavings. even though vw was cooperative in fixing the problem, they gave me no assurance it wouldn't happen again, in fact they were very vague about it. they insisted on keeping all the replaced parts so the home office could evaluate what went wrong. this indicates to me they know what is going on and are being very sly about jumping into a recall. they should be required to at least inform owners of the danger lurking because the potential for a terrible accident is clearly there. my wife was lucky that she was able to get off the roadway without injury. the car has another issue which can be best described as a bogging when accelerating. the bogging happens when trying to accelerate, like when making a left turn in front of traffic. it doesn't happen all the time. i have also read many complaints on the internet about this issue. the dealer's response was that they were not aware of this, which i do not believe and that they could not make it recur when they drove the car-another safety issue!
08/27/201010151
 While my wife was driving our 2009 volkswagen jetta tdi sportwagen, the engine, without warning, limped and then stalled almost immediately. the car had been filled with almost a full tank (12.6 gallons) of diesel fuel earlier the same day. the failure has not been corrected and the vehicle still does not run.
08/24/201027000
 My 09 tdi wagon with 27k miles broke down on a road trip one month ago. i was going 70 mph on the dangerous california grape vine pass when i lost power suddenly. the engine fault workshop came on the dash screen. i luckily coasted to a rest stop on the busy and dangerous highway. to add to the danger we came to rest under the lebec wildfire of aug. 24th flying vehicles dropped flame retardant over us. we waited for the vw roadside assistance amidst the smoke and flame retardant dust for 2 hours. the car was towed to the nearest dealer and is still in the shop approximately one month later with some part being on back order. still under warranty, vw is going to repair the faulty fuel pump that imploded and ruined the fuel system it is a $ 6000 repair covered under warranty but i am very concerned when the warranty will expire in 3k miles. upon further investigation we found on the blogs that this is happening widely and repeatedly among 09 tdi s when they reach a certain mileage. further more they will be replacing the part with the same faulty part. the vw service dealer refused to give us the old pump or assure us it is a different part with a different part number. the representative i spoke with at vw of america is aware of this widespread faulty fuel pump problem. you get the sense that vw is performing damage control and almost covering up this dangerous defect.
12/21/200923633
 Shortly after starting up, the car stalled abruptly while still in driveway. there were no warning signs (low power, rough running, etc), and it was unable to start afterward. this was diagnosed as a failure of the high pressure fuel pump. there was no evidence of fuel contamination or other environmental concerns that may have contributed to the failure. the pump was replaced under warranty.
09/08/201022000
 While driving on the freeway in my 2009 jetta tdi sportwagen, i experienced a clunk, a loss of power and a coil light on the dash that said engine fault - workshop. i managed to keep going to a reasonable exit. as soon as the car stopped at a light, it stalled and would not start again. car was towed to the dealer, who called it fuel contamination.
12/15/200921000
 Driving on busy street when i heard a chime & a pigtail shaped light started flashing on dashboard. vehicle stalled in middle of street. vw sent a tow truck & towed vehicle to nearest dealer. i was told the fuel pump had come apart & metal flakes may be throughout the entire fuel system. vehicle was repaired under warranty.
08/06/201034500
 On august 6, 2010, while driving on the freeway at about 65mph, the glow plug light on my 2009 diesel jetta sportwagon began to flash. the car lost power and i exited the freeway and came to a stop. the car stalleed and could not be restarted. it was towed to the dealership where i bought it. i was told the high presssure fuel pump had failed and that there were metal filings in it and that these fiings had been dispersed to other aspects of my fuel system. it was initially blamed on fuel contamination, but further analysis of the fuel did not show any significan contamination. the expensive repair was finally paid by the vw warranty. this entire incident can be much more extensiely documented if this is needed.
12/15/200921000
 Driving on busy street when i heard a chime & a pigtail shaped light started flashing on dashboard. vehicle stalled in middle of street. vw sent a tow truck & towed vehicle to nearest dealer. i was told the fuel pump had come apart & metal flakes may be throughout the entire fuel system. vehicle was repaired under warranty.
08/06/201034500
 On august 6, 2010, while driving on the freeway at about 65mph, the glow plug light on my 2009 diesel jetta sportwagon began to flash. the car lost power and i exited the freeway and came to a stop. the car stalleed and could not be restarted. it was towed to the dealership where i bought it. i was told the high presssure fuel pump had failed and that there were metal filings in it and that these fiings had been dispersed to other aspects of my fuel system. it was initially blamed on fuel contamination, but further analysis of the fuel did not show any significan contamination. the expensive repair was finally paid by the vw warranty. this entire incident can be much more extensiely documented if this is needed.
12/15/200921000
 Driving on busy street when i heard a chime & a pigtail shaped light started flashing on dashboard. vehicle stalled in middle of street. vw sent a tow truck & towed vehicle to nearest dealer. i was told the fuel pump had come apart & metal flakes may be throughout the entire fuel system. vehicle was repaired under warranty.
08/06/201034500
 On august 6, 2010, while driving on the freeway at about 65mph, the glow plug light on my 2009 diesel jetta sportwagon began to flash. the car lost power and i exited the freeway and came to a stop. the car stalleed and could not be restarted. it was towed to the dealership where i bought it. i was told the high presssure fuel pump had failed and that there were metal filings in it and that these fiings had been dispersed to other aspects of my fuel system. it was initially blamed on fuel contamination, but further analysis of the fuel did not show any significan contamination. the expensive repair was finally paid by the vw warranty. this entire incident can be much more extensiely documented if this is needed.
12/15/200921000
 Driving on busy street when i heard a chime & a pigtail shaped light started flashing on dashboard. vehicle stalled in middle of street. vw sent a tow truck & towed vehicle to nearest dealer. i was told the fuel pump had come apart & metal flakes may be throughout the entire fuel system. vehicle was repaired under warranty.
08/06/201034500
 On august 6, 2010, while driving on the freeway at about 65mph, the glow plug light on my 2009 diesel jetta sportwagon began to flash. the car lost power and i exited the freeway and came to a stop. the car stalleed and could not be restarted. it was towed to the dealership where i bought it. i was told the high presssure fuel pump had failed and that there were metal filings in it and that these fiings had been dispersed to other aspects of my fuel system. it was initially blamed on fuel contamination, but further analysis of the fuel did not show any significan contamination. the expensive repair was finally paid by the vw warranty. this entire incident can be much more extensiely documented if this is needed.
07/16/200915000
 Sometimes while accelerating in my 2009 vw jetta tdi, the vehicle will not respond to input on the accelerator. also while cresting a hill, you feel the engine miss.
04/18/201015000
 In april 2010, the car would not start. it was towed to the dealership. the problem was identified as a faulty fuel pump, which was replaced at no charge to us. in june 2010, while merging on to the interstate, the engine fault light flashed on and the warning bell started chiming. the car could not accelerate beyond 50 mph. i was able to get off the interstate and made it home safely. the car started fine the next day and had no acceleration/power issues when we drove it to the dealership. the codes were cleared, and the mechanics felt that the problem was caused by gunk in the diesel fuel, which had caused the fuel pressure sensor to malfunction.
07/16/200915000
 Sometimes while accelerating in my 2009 vw jetta tdi, the vehicle will not respond to input on the accelerator. also while cresting a hill, you feel the engine miss.
04/18/201015000
 In april 2010, the car would not start. it was towed to the dealership. the problem was identified as a faulty fuel pump, which was replaced at no charge to us. in june 2010, while merging on to the interstate, the engine fault light flashed on and the warning bell started chiming. the car could not accelerate beyond 50 mph. i was able to get off the interstate and made it home safely. the car started fine the next day and had no acceleration/power issues when we drove it to the dealership. the codes were cleared, and the mechanics felt that the problem was caused by gunk in the diesel fuel, which had caused the fuel pressure sensor to malfunction.
07/16/200915000
 Sometimes while accelerating in my 2009 vw jetta tdi, the vehicle will not respond to input on the accelerator. also while cresting a hill, you feel the engine miss.
04/18/201015000
 In april 2010, the car would not start. it was towed to the dealership. the problem was identified as a faulty fuel pump, which was replaced at no charge to us. in june 2010, while merging on to the interstate, the engine fault light flashed on and the warning bell started chiming. the car could not accelerate beyond 50 mph. i was able to get off the interstate and made it home safely. the car started fine the next day and had no acceleration/power issues when we drove it to the dealership. the codes were cleared, and the mechanics felt that the problem was caused by gunk in the diesel fuel, which had caused the fuel pressure sensor to malfunction.
02/19/201079951
 2009 jetta sportwagon tdi under 8000 miles first long road trip - ga to pa and back. returning home (about 9 hours away) and traveling on the interstate, first the flashing glow plugs indicator light comes on and then the check engine. the engine starting reducing in power as i made it the exit and couldn't keep highway speeds. when i got to the exit ramp and took my foot off the accelerator, the car stalled and was unable to be moved. after a tow to dealership the service department had enough time to take a look at the car before they closed. i was told the fuel pump was shredded - they found rust and metal fragments in the pump. the entire fuel system was replaced. it was covered under warranty. after doing some research online it seem like this is a recurring problem with the tdi engine. *tr
11/21/2009120001
 Possible events leading up to the failure is once in a while when the car is off and parked the engine fan will come on running very high and the car smells. this occurred about 4 times in 4 months. then in the 5th month of ownership, while driving 50 mph, i heard a beep, looked down at my dash and before i could finish reading the message the car died. the dash indicated something about get to a workshop, then the message disappeared and the coil light came on. i put my foot on the gas pedal and nothing happened. thankgoodness no one was behind me or we would have been hit, i pushed the car to the shoulder of the road and called a tow truck. i was 80 miles from home and just minutes from getting on the main freeway. i was towed to the nearest vw dealer. it was a weekend so the service dept was closed. monday i was told the entire fuel system went out and was going to be completely replaced. it was replaced. it's been 4 weeks since it was replaced and today when i drove 25 miles and parked my car, the engine fan came on running very high, and loud with the smell of burnt rubber and smoke coming from the hood. i called the dealer and will be taking it into the dealer next week, they are concerned with the smell. *tr
FUEL SYSTEM, GASOLINE
04/12/201218750
 While replacing fuel filter cartridge i found metal shavings in the filter housing. the next will be high pressure fuel pump failure with the heavy fuel system contamination by metal shavings as per common scenario. should be not pleasant experience. vw should concentrate on fuel filter/system routine check up and offer preventive maintenance.
01/05/201245000
 Tl * the contact owns a 2009 volkswagen jetta sportwagen tdi. the contact stated that the vehicle would not start. the vehicle was taken to the dealer who diagnosed that the fuel pump was unable to pump fuel into the system and as a result, the fuel pump would need to be replaced. the manufacturer was not made aware of the failure and the vehicle was not repaired. the vin was not available. the failure and the current mileage was 45,000.
01/05/201245000
 Tl - the contact owns a 2009 volkswagen jetta sportwagen tdi. the contact stated that the vehicle would not start. the vehicle was taken to the dealer who diagnosed that the fuel pump was unable to pump fuel into the system and as a result, the fuel pump would need to be replaced. the manufacturer was not made aware of the failure and the vehicle was not repaired. the vin was not available. the failure and the current mileage was 45,000. kmj
01/05/201245000
 Tl - the contact owns a 2009 volkswagen jetta sportwagen tdi. the contact stated that the vehicle would not turn on. the vehicle was taken to the dealer who diagnosed that the fuel pump lost the ability to pump fuel into the system as a result it needed to replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 45,000. pm
11/23/201159102
 I was driving the vehicle when the glow plug light on the dash began flashing, then the computer displayed engine fault, contact workshop, then the check engine light came on and the call stalled in the middle of an intersection and had to be pushed to the side of the road. the car would not start again.
10/30/201167000
 High pressure fuel pump failure in tdi diesel causing catastrophic damage to major engine components including common rail, injectors , fuel tank etc... appears to be manufacturers defect. merely replacing will not solve problem without assurance that new design has been developed and utilized.
03/18/201128300
 Driving to the neighborhood post office, the car stalled with the glow plug light coming on as well as engine fault being displayed on the display. the car would not start and was towed to the dealership. it was determined the fuel pump failed and metal particulates were found throughout the fuel system. dealership replaced pumps, hoses, and cleaned out other parts fuel may have touched (i.e.,fuel tank) and covered the work under warranty. the service manager informed me it was over $4,000 worth of parts alone. he did confirm the fuel pump is covered under the powertrain warranty.
01/28/201137862
 While on cruise control on i-55 traveling at 65 mph glow plug light illuminated, mfd message engine failure workshop appeared and engine died. electrical power was never lost. prior to coasting to a stop on the shoulder, mfd message went away. after coasting to a stop tried to restart engine, starter could be heard but engine would not start. vw service department determined mechanical internal fault in high pressure fuel pump. metal fragments found throughout fuel system. diesel fuel, mostly from interstate highway gas stations and stanadyne diesel fuel additive purchased from vw dealers used on every refill. engine had 37,862 miles and was purchased new from a dealer 23 months ago. vw replaced the entire fuel system.
12/01/201049000
 Glow plug lamp started blinking; received error message - engine fault. brought car in for service which took 4 days. approximately two weeks later, the glow plug lamp started blinking again and the second time, there was an error message that said engine fault workshop! brought car in for service again and it remained with volkswagen for 5 weeks. i was told that the entire diesel fuel pump system was failing and had been contaminated. volkswagen implied that they thought i had received bad gas, but i am extremely careful about maintaining and fueling this car and can say with 100% confidence that it has only received low sulfur diesel from reputable area gas stations. the fuel system failure did not result in a crash - this time - but it is also just the latest in a long line of extensive problems the car has had since it was purchased new, including stalling, electrical failures, transmission failures, extensive leakage, water damage and other problems.
01/28/201137862
 While on cruise control on i-55 traveling at 65 mph glow plug light illuminated, mfd message engine failure workshop appeared and engine died. electrical power was never lost. prior to coasting to a stop on the shoulder, mfd message went away. after coasting to a stop tried to restart engine, starter could be heard but engine would not start. vw service department determined mechanical internal fault in high pressure fuel pump. metal fragments found throughout fuel system. diesel fuel, mostly from interstate highway gas stations and stanadyne diesel fuel additive purchased from vw dealers used on every refill. engine had 37,862 miles and was purchased new from a dealer 23 months ago. vw replaced the entire fuel system.
12/01/201049000
 Glow plug lamp started blinking; received error message - engine fault. brought car in for service which took 4 days. approximately two weeks later, the glow plug lamp started blinking again and the second time, there was an error message that said engine fault workshop! brought car in for service again and it remained with volkswagen for 5 weeks. i was told that the entire diesel fuel pump system was failing and had been contaminated. volkswagen implied that they thought i had received bad gas, but i am extremely careful about maintaining and fueling this car and can say with 100% confidence that it has only received low sulfur diesel from reputable area gas stations. the fuel system failure did not result in a crash - this time - but it is also just the latest in a long line of extensive problems the car has had since it was purchased new, including stalling, electrical failures, transmission failures, extensive leakage, water damage and other problems.
01/28/201137862
 While on cruise control on i-55 traveling at 65 mph glow plug light illuminated, mfd message engine failure workshop appeared and engine died. electrical power was never lost. prior to coasting to a stop on the shoulder, mfd message went away. after coasting to a stop tried to restart engine, starter could be heard but engine would not start. vw service department determined mechanical internal fault in high pressure fuel pump. metal fragments found throughout fuel system. diesel fuel, mostly from interstate highway gas stations and stanadyne diesel fuel additive purchased from vw dealers used on every refill. engine had 37,862 miles and was purchased new from a dealer 23 months ago. vw replaced the entire fuel system.
12/01/201049000
 Glow plug lamp started blinking; received error message - engine fault. brought car in for service which took 4 days. approximately two weeks later, the glow plug lamp started blinking again and the second time, there was an error message that said engine fault workshop! brought car in for service again and it remained with volkswagen for 5 weeks. i was told that the entire diesel fuel pump system was failing and had been contaminated. volkswagen implied that they thought i had received bad gas, but i am extremely careful about maintaining and fueling this car and can say with 100% confidence that it has only received low sulfur diesel from reputable area gas stations. the fuel system failure did not result in a crash - this time - but it is also just the latest in a long line of extensive problems the car has had since it was purchased new, including stalling, electrical failures, transmission failures, extensive leakage, water damage and other problems.
12/20/201040000
 Was driving on residential street, approximately 25-30 mph, and car just lost power and stalled. after a few minutes it could start again - but the vehicle would not move, even if gas was pushed down. after a week at the dealership - they said it was the throttle. my car would not start before (after only having the car for approximately 7 months and approximately 2000 miles) - and after having it towed to the dealer, they just said the fuel was gelling. but they did do a computer upgrade and said there particles in the fuel line that they cleaned out and said i may have gotten bad fuel. 1 week after my 40000 mile routine maintenance check - my glow plug light went on and i had to have a sensor replaced.
12/21/200917000
 Car has stuttered when accelerating from stop since purchasing with 12 miles. on 12/21/2009, car lost power and stuttered at speed on interstate highway. the road immediately climbed a hill. with accelerator to the floor, the car dropped to under 60 mph and i shifted from 6th to 5th. car still kept decelerating so i shifted to 4th. fortune provided a rest area as the car got to about 45 mph on the interstate. after parking, car stalled while idling. starting engine would roughly idle at 1/2 of the idle rpm for about 5 seconds before stalling. after 4 tries, i let the car sit for 10 minutes and it restarted without further incident. the car had diesel purchased in upstate ny in the winter, presumably a winter blend. the incident happened in va in 30+ degree temperatures, so presumably gelling of the fuel was not the problem. additionally, on 12/17/2010, car started but would not rev above 1500 rpm even while out of gear. would not go more than 10 mph. i assume it is the fuel system but the vw dealer claims everything is fine with the car.
FUEL SYSTEM, OTHER
08/20/201036394
 My 2009 jetta tdi sportwagen stalled at an exit ramp and i assumed i'd let the clutch slip. when i turned it back on, the check engine light came on. after parking and being away from the car for a couple hours, the light didn't come back on. a week or so later, the same sequence of events happened and, since the car was due for its 30k service, i took it to the dealer to be checked out. they hooked it up to the diagnostics and said it needed a software update, which they did. i picked the car up the next day, and on the way home from the dealer, the engine died and the check engine light came on, again. i took it back to the dealer, where they ran the diagnostics once more, and said it was a faulty sensor, so they replaced the sensor. the next day, the light was back on. the third time i took the car in, i realised the connection between the engine stalls, and the check engine light, and told that to the service associate. after checking things out, they called and said they would be keeping it for at least a week, because they'd found metal bits in the fuel system, and had ordered parts to replace the entire system.

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