Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
08/02/201159800
 Rear driver side door does not always lock. i first noticed it when i was parking the car and the door did not lock. there is no way of locking the door manually as in a car without automatic door locks. periodically, the lock fails to actuate when driving (doors are suppose to lock automatically). pressing the lock/unlock button doesn't always work. there is no easy way to tell if the door locked properly when driving without taking my eyes off the road and if the door didn't lock, it doesn't lock with the electric lock/unload switch. this is now happening on a regular basis. i am under the impression that one major reason for locking your car doors is to protect passengers from being ejected from the car in the event of a crash.
11/04/201028000
 Tl-the contact owns a 2009 volkswagen jetta sportswagen tdi. the door locks on the passenger left and right rear doors are broken. both locks were broken previously and repaired under warranty. the locks are broken a second time and the dealer informed him there are no parts available until another month. the locks will be repaired under the warranty. the manufacturer was contacted who offered no assistance. the failure mileage was 28,000....mw