Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 07/23/2009 | 15000 | ||
| On four separate occasions, the rear seatbelts have locked in the fully withdrawn position and will not retract, requiring complete mechanism replacement. this occurred initially after purchase on a road trip with our kids, then recently again on both sides, and again just a week ago. on all but the most recent ocurrence were replaced at no charge by vw. the most recent ocurrence makes us believe this is a true defect in the mechanism. vw has not, to my knowledge, acknowledged any defect or made a revision to the part. the safety concern is that the belt will lock and not retract during transit, endangering my passengers in the event of an accident. | |||
| 10/01/2010 | 40000 | ||
| Tl-the contact owns a 2009 volkswagen jetta sportwagen. the contact stated the vehicle was parked when she noticed that the rear passenger side seat belt would not retract back into its pretensioner. the vehicle was taken to an authorized dealer where the contact was informed that a spring within the pretensioner needed to be replaced. the vehicle was not repaired. approximately eight months later, the failure occurred on the rear driver's seat. the vehicle was not taken to be repaired. the failure mileage was 40,000 and the current mileage was 53,000. sm. | |||