Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 08/11/2010 | 30000 | ||
| Sunroof drainage tubes became unglued from the draining nipples that attach to the panoramic sunroof assembly causing a large water leaks every time it rained. the a, b, c, and d interior pillars and headliner became soaked as did the interior carpets and other components including the fuse panel box and central electronics control module (cecm) behind the driver's side dash causing intermittent electrical shorts and drivability issues. this is a real safety hazard that has afflicted many vw sedans with the standard glass sunroof and wagons equipped with the optional panoramic glass sunroof. evidence of other failures of these components has been documented on many vw advocate forums but no vw tsb or recall campaigns have been issued to date to address this defect. the repair is very costly (4-5 hours of labor plus parts). a class-action lawsuit is currently underway for this same defect for many volkswagen cars up to 2009 but the same defect persist in 2009 and newer jetta sedans and sportwagens with sunroofs. i urge the ntsa to investigate this safety hazard on affected vw vehicles from 2009-2012. | |||
| 11/15/2009 | 10000 | ||
| Shortly after purchase, car began to fill with water. not directly from the sun roof but from a disconnected or damaged drain hose. causing serious mold & electrical problems. vw has reluctantly looked into the problem, replaced parts, but only made it worse. and the car is now undrivable. | |||