Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/11/2010 | 30000 | ||
| Sunroof drainage tubes became unglued from the draining nipples that attach to the panoramic sunroof assembly causing a large water leaks every time it rained. the a, b, c, and d interior pillars and headliner became soaked as did the interior carpets and other components including the fuse panel box and central electronics control module (cecm) behind the driver's side dash causing intermittent electrical shorts and drivability issues. this is a real safety hazard that has afflicted many vw sedans with the standard glass sunroof and wagons equipped with the optional panoramic glass sunroof. evidence of other failures of these components has been documented on many vw advocate forums but no vw tsb or recall campaigns have been issued to date to address this defect. the repair is very costly (4-5 hours of labor plus parts). a class-action lawsuit is currently underway for this same defect for many volkswagen cars up to 2009 but the same defect persist in 2009 and newer jetta sedans and sportwagens with sunroofs. i urge the ntsa to investigate this safety hazard on affected vw vehicles from 2009-2012. | |||
| 02/11/2011 | 39000 | ||
| Egr valve failure on 2009 volkswagen sportwagen tdi - at 38000 miles the emissions check engine light came on in my car, and the mechanic diagnosed it as an egr valve problem. this is a required part of the emissions control system, and volkswagen has declined to offer a fix for it. | |||
| 07/28/2010 | 1200 | ||
| My 2009 jetta sportswagon tdi has stalled several occasions rounding corners as i downshift from a higher gear to a lower gear. i generally run the vehicle around 1700-1800 rpm and as i make the turn around the corner to slow down i am in the process of downshifting and the car stalls out while the clutch is engaged. this has happened randomly 4 times to me. the first time i thought i might have accidentally shift into a higher gear and stalled the engine, but since it has repeatedly happened and since i have owned a standard transmittion vehicle since 1986, and have been driving standard vehicles since 1980 i have to question that it is something else besides my ability to drive. | |||
| 08/15/2010 | 55700 | ||
| We have had this car for less than two months. the day before we traveled about 45 minutes away and used the highway. the car was fine. the next day, when traveling on the highway at about 70mph our 2009 jetta sportwagen tdi suddenly lost power about 30 to 40 minutes into the trip. the gas pedal did not respond to being pressed. our vehicle was slowing down. it was like the car died and we were coasting. five to ten seconds later it was like nothing happened. the car resumed power. it has not happened again. we took it to the dealer and they said they couldn't find anything wrong with it. | |||
| 11/15/2009 | 10000 | ||
| Shortly after purchase, car began to fill with water. not directly from the sun roof but from a disconnected or damaged drain hose. causing serious mold & electrical problems. vw has reluctantly looked into the problem, replaced parts, but only made it worse. and the car is now undrivable. | |||