Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 200002 | 03/15/2000 | 612477 | Information regarding the installation of the grounding strap during replacement of the fuel tank. *mjs | 06/08/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 01/16/2003 | 34420 | 15 | 10/30/2000 |
| On january 16, 2003 while driving my vw new beetle tdi (diesel) on the interstate with a half of a tank of no. 1 diesel fuel with the temperature below 0 degrees f and wind chill in the -40 to -50 f range, my vehicle died several times and took several minutes to restart each time. by the time i got it to an independent repair shop 12 miles from my residence 5 days later (i live over 100 miles from the nearest dealership) the vehicle would stall under light load (any speed above 20-40 m.p.h.) or trying to drive up a hill and, after stalling 4 times the battery was becoming drained. the repair shop made several calls to a dealership in burnsville, mn. (which had 4 or 5 other vws with the exact same problem) and was told that volkswagon recommended to the dealership service department to remove (not replace) the anti-siphon flap in the fuel tank because moisture was freezing on it thus letting air into the fuel lines. while at the repair shop i took my vehicle to there were also 3 or 4 others come in or be towed in with the exact same problem. since this was not an isolated incident on just my vehicle and volkswagon recommended to the dealership to remove this part, i would consided this to be a design flaw and am expecting to be reimbursed. the vw customer care center in rochester hills, mi. does not agree. so, i am not contacting you necessarily to help me be reimbursed for this $200 expense but more importantly to inform you of the severity of this problem. not only has it cost me and others hundreds of dollars in towing and repair costs but is leaving people stranded in very dangerous weather conditions where frostbite will set in literally in a couple of minutes. it seems apparent that vw has no plan to correct this problem in spite of them knowing there is a problem so i hope you can help or at least investigate this. thank you for your time and efforts. | |||
| FUEL SYSTEM, OTHER | |||
| 08/17/2004 | 24000 | 4 | 11/05/2003 |
| Car stalled out several times right after starting it. it would always start right back up normally, once the vehicle died on the interstate at approx. 70mph also came right back on. took it to an independant repair shop (got no help from vw dealer at all) they told me it was an idle motor which is connected to the throttle body ($700 repair). we'll see if it works or not.*ak | |||
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | |||
| 01/17/2003 | 5000 | 50 | 06/27/2000 |
| Car has a history of stalling when it is decelerating, since original purchase date in june 2000. problem still has not been resolved by dealer. here is the history of the problem. july 2000: car spatters and stalls. i took it to the dealer in tampa where i had purchased the car from and they fixed it under warranty saying it was a fuel injection problem. september 2001 begins stalling again periodically. took it to dealer in nashville, december 2002. they replaced the air intake sensor for the fuel injection. october 2003 car still stalling periodically but with more frequency. took it to dealer and they said the air intake censor for the fuel injection was faulty and they replaced part for free as it was under one-year warranty. october 2003: a few days later the car begins to stall. monday, january 12, 2004: take car back to dealer who said fuel injection gaskets were leaking. work is covered under warranty. picked up car on thursday, january 15. car stalled again saturday, january 17. car stalls again sunday, january 18. car has stalled around 50 times over its history. it has stalled in very dangerous circumstances such as while i driving on the interstate. *cb | |||