Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 0603 | 04/26/2006 | 10020720 | Door windows, may seperate from window regulator clamps. *kb | 01/03/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 09/01/2005 | 28 | 04/28/2004 | |
| Purchased brand new. problems i have had with this car: 1. rear power windows have both taken turns falling down into the body. will not power up. one has been replaced. dealer now won't fix second one because they 'don't see it as a known problem.' 2. headliner around rear window has come undone. 3. headlights have to be replaced constantly. for example; a light bulb was installed on a saturday, and had stopped working by the following wednesday. 4. rubber coating on glove box and on interior doors is peeling off. dealer would not even condsider fixing or addressing. 5. key assembly for arm console broke almost immediately. it took approximately 8 months, and several reminders, to get dealer to replace. 6. sometimes radio stays on after key has been removed from ignition. 7. air bag light stays on. won't go off. 8. hand release on front passenger seat often gets 'stuck' and will not work. 9. cup holder has come off track. i only drive this car to-and-from work. no kids/passengers ride in it. it has not had any owner abuse. i will never buy another volkswagen product. *jb | |||
| 02/01/2004 | 9000 | 2 | 11/11/2003 |
| When opening and closing the door window catches on the convertible top. as a result, driver has to close the door three to six times before it is completely closed. *ak this problem caused wear to the soft top. the armrest would not secure and the window would intermittently roll down by itself. *sc | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 07/12/2008 | 1 | ||
| 2004 volkswagen new beetle turbo gls has a defective part producing high voltage. consumer wants to be reimbursed for expenses and depreciation because the vehicle was damaged beyond repair. *nj the dealer told the consumer the vehicle needed a new window motor. the consumer decided to have the work done somewhere else, so they gave her a cable kit and not a regulator. the other repair shop stated it was the regulator that was defective. the consumer also stated the vehicle would not start. the consumer received a second opinion after the original dealer implied she had done something wrong. it was determined that something was overcharging the alternator, which turned out that a new battery was needed. a couple of days later, the vehicle would not start again, the consumer was informed the window motor was causing high voltage even when the vehicle was shut off; it was draining the power. the consumer stated the dealer refused to accept responsibility for leaving the defective window motor in the vehicle. *jb | |||
| 09/01/2005 | 28 | 04/28/2004 | |
| Purchased brand new. problems i have had with this car: 1. rear power windows have both taken turns falling down into the body. will not power up. one has been replaced. dealer now won't fix second one because they 'don't see it as a known problem.' 2. headliner around rear window has come undone. 3. headlights have to be replaced constantly. for example; a light bulb was installed on a saturday, and had stopped working by the following wednesday. 4. rubber coating on glove box and on interior doors is peeling off. dealer would not even condsider fixing or addressing. 5. key assembly for arm console broke almost immediately. it took approximately 8 months, and several reminders, to get dealer to replace. 6. sometimes radio stays on after key has been removed from ignition. 7. air bag light stays on. won't go off. 8. hand release on front passenger seat often gets 'stuck' and will not work. 9. cup holder has come off track. i only drive this car to-and-from work. no kids/passengers ride in it. it has not had any owner abuse. i will never buy another volkswagen product. *jb | |||
| 08/04/2004 | 18000 | 4 | 08/04/2004 |
| Dt: consumer complained about electrical problems; the speakers didn't work/windows kept going up and down, and transmission failed. the car was not even a one year old. *ak the replaced transmission still performs poorly. the air bag light came on at least 3-4 times. *tt *nm | |||
| 02/22/2004 | 3 | 02/21/2004 | |
| When i close my drivers side door, there is consistently a gap between the glass and soft top convertable. also when i use the button to close my window it goes up but comes right back down repeatidly, i have complained to vw and i have complained to the dealershoip , i have taken it there numberous times and they have fixed it but it continues to do the same thing repeatidly... i am very fustrated .... i love my car but hates it when it does not funtion properly. | |||
| 04/20/2004 | 2175 | 200 | 01/04/2004 |
| Driver door power window:new beetle conv. when closing,will roll back down by itself and clunks when hits bottom. happens almost every time window is opened then closed. reported and taken to dealer april 20 2004, they found window glass almost falling off clip. reinstalled. released back to me. before i left the service area, window failure happened again. dealer then replaced motor 2 times. still same problem. dealer contacted vw. and was told software update needed and shorter cables. as of today august 21,2004 window still has problem and still waiting on software up. i have reported the case to vw. no resolution as of yet. *jb | |||
| 10/01/2003 | 1 | 10/01/2003 | |
| 2004 vw beetle convertible. the windows catch on the top when the doors are open. this action is wearing top. the windows actually bend under stress when door is open. the auto-up option is interupted with when the window goes up, hits top and comes back down.this problem has been ongoing since i got the car new in oct. 2004.*ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 09/01/2007 | 27000 | 1 | 03/01/2004 |
| Back window both right and left on 2004 convertible new beetle do not go up. failure puts car at risk for vandalism and damage to interior due to weather conditions. cost to repair $900. can't justify a $900 repair on a car worth $18,000. many others at the dealership report the same failures. *tr | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 09/29/2004 | 500 | 2 | 08/27/2004 |
| The convertible top has been a major failure point. it has been fixed several times now and is still failing.*ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 12/23/2003 | 1250 | 1 | 10/25/2003 |
| Winshield wipers quit working while driving on the freeway in rain. ble to get off freeway without accident by sticking head out door window.hanging fuses did not get them working again. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||
| 05/30/2004 | 15 | 04/06/2004 | |
| Purchased my third volkswagen new beetle - recognize that my second one, a 2003 was a lemon 5 right rear tail lights replaced and 2 headlights. also had to have the intermittent wiper relay replaced - see odi #10074539.*ak dealer traded me for a 2004, on 4/6/04 and not even 2 weeks into my purchase, the drivers side window would not operate properly. thought i was imagining things, especially after my last experience. i put the window down (electronically) and then put it up and it comes down by itself certainly another safety fault of this car. it happened 2 more times before i called the dealer they told me oh, we knew about that bring it in and get it fixed . oh, here we go again! i buy a new car about every 3-4 years, as i drive a lot and want a very dependable car, with no repairs needed. i will never feel safe in a vw new beetle again. no matter if i never have another problem&& incidient date noted is when the dealer took my car to fix it............... | |||