Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TB-15-11-04 | 12/22/2011 | 10043276 | Volkswagen: certain model year vehicles are experiencing engine not starting, making a rattling noise when engine has started, timing chain keeps slipping and exhaust light comes on. *pe | 03/08/2012 | |
| SB-10-11-01 | 02/14/2011 | 10038655 | Ready | 06/24/2011 | |
| SB-10-11-01 | 02/14/2011 | 10038655 | Volkswagen: malfunction light is on and there is noise with the engine running rough. multiple trouble codes possibly stored. all models 2008-2012. *rm | 06/24/2011 | |
| TB-97-10-07 | 08/04/2010 | 10035104 | Volkswagen: gff test plan, ground connection verification. new gff function test for engine will not start or intermittently does not start conditions. engine grounds may not be secure. models new beetle, convertible, jetta, wagon and s | 02/09/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 05/12/2011 | 41048 | ||
| Faulty ignition coils, car will stall during driving in the middle of the road. when the weather is hot and after one -two hours driving stop and go the engine will stall or misfire. vw dealer identifies the problems by misfire of coil but replaces only one coil. the problem comes back within 2 month with different coil. vw should replace all 5 coils in order to avoid damage or accidents. | |||
| 05/13/2008 | 29900 | ||
| I was driving on a paved road on my way to work. my car was making an awful grinding noise, so i was taking it easy and made a note to take it to the dealer very soon. i heard a jingling noise, like something metal falling. it repeated a second time. 100 yards down the road, my car started making a hard clunking noise. it felt like a flat tire. i pulled off and inspected the tires, which were fine. i looked underneath to see if there was anything suspicious. my engine looked a little low, but i didn't know how low was normal. the tow truck arrived and said my engine fell out. the bolts supporting the engine had sheared off. the vehicle is only two years old with under 30k miles on it. i've owned it for a year. i have never hit anything, gone off road, or bottomed out in the vehicle. nothing at all that would have caused this to happen. the dealership is insisting that i had a collision and refusing to pay for repairs. | |||
| 04/21/2010 | 23400 | 1 | |
| Dear madam / sir, two days ago i had and accident with my 2008 and still under warranty car. i dropped the car at the rockville, md official dealer, then i called the insurance company and my insurance agent. they three (agent, insurance inspector and dealer) inspected the car and approved a $1,440 spending to fix it. since i got surprised; i asked the reason of the very low repairing labor and parts exchange costs of a sub-frame vw part # vw1j0-199-313-m (large steel part to supporting the engine, suspension and transmission), transmission oil pan part #vw09g-321-361-a (place where the oil transmission is keep), and a center shield engine-transm axle a large and heavy underbody protecting metallic part. they said these days it is a common rule to recycle used parts from similar vehicles, and low costs of the used parts utilized to fix my car (no matter the key role of the parts). at this point i am asking myself: what about safety? in any way? not only used parts from other cars have not quality inspected, even worse i guess this practice encourage the cars stilling. are we all (customers) aware of this?, is it any .org or .gov organization which regulates these used parts market? are we protecting our safety? can we as a customers complaint somewhere about this? please give me your opinion. thank you so much. *tr | |||