Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE - BODY - ROOF AND PILLARS
08V036000VOLKSWAGEN OF AMERICA, INCfrom 11/05/2007 to 12/20/2007V (Vehicle)51002/29/2008MFRVOLKSWAGEN OF AMERICA, INC01/28/200801/29/2008
Defect SummaryOn certain special edition triple white sedan vehicles, an incorrect adhesive may have been used to attach the roof spoiler to the rear glass of the vehicle. if the incorrect adhesive was used, the spoiler could become loose or fall from the vehicle without warning, even though initially the spoiler may feel secure.
Consequence SummaryIf this happens, the spoiler could cause injury by striking persons outside the vehicle or could become an obstacle to other drivers, possibly resulting in a crash.
Corrective SummaryDealers will replace the roof spoiler on these vehicles. the recall began on february 29, 2008. owners may contact vwoa at 1-800-822-8987.
NotesVwoa recall no. 66d1 (q9).customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
201583108/28/200810026848Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe12/29/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
05/13/200829900
 I was driving on a paved road on my way to work. my car was making an awful grinding noise, so i was taking it easy and made a note to take it to the dealer very soon. i heard a jingling noise, like something metal falling. it repeated a second time. 100 yards down the road, my car started making a hard clunking noise. it felt like a flat tire. i pulled off and inspected the tires, which were fine. i looked underneath to see if there was anything suspicious. my engine looked a little low, but i didn't know how low was normal. the tow truck arrived and said my engine fell out. the bolts supporting the engine had sheared off. the vehicle is only two years old with under 30k miles on it. i've owned it for a year. i have never hit anything, gone off road, or bottomed out in the vehicle. nothing at all that would have caused this to happen. the dealership is insisting that i had a collision and refusing to pay for repairs.
04/21/2010234001
 Dear madam / sir, two days ago i had and accident with my 2008 and still under warranty car. i dropped the car at the rockville, md official dealer, then i called the insurance company and my insurance agent. they three (agent, insurance inspector and dealer) inspected the car and approved a $1,440 spending to fix it. since i got surprised; i asked the reason of the very low repairing labor and parts exchange costs of a sub-frame vw part # vw1j0-199-313-m (large steel part to supporting the engine, suspension and transmission), transmission oil pan part #vw09g-321-361-a (place where the oil transmission is keep), and a center shield engine-transm axle a large and heavy underbody protecting metallic part. they said these days it is a common rule to recycle used parts from similar vehicles, and low costs of the used parts utilized to fix my car (no matter the key role of the parts). at this point i am asking myself: what about safety? in any way? not only used parts from other cars have not quality inspected, even worse i guess this practice encourage the cars stilling. are we all (customers) aware of this?, is it any .org or .gov organization which regulates these used parts market? are we protecting our safety? can we as a customers complaint somewhere about this? please give me your opinion. thank you so much. *tr
STRUCTURE - BODY
01/03/201115000
 Rear suspenction makes squiking noise. tyre pressure indicator on after 2 hours of driving. head lights too weak bulp for front or rear or reverse always needs replacement inside hand rest too weak design always break. vw service station too expencive and wants money only. 2)fix it yourself.keep doing it till i cannot sell it. 3) fix it your self.yes would like to have the manual so i can do it profectionally myself. 4)in little rock the north point service station is the worst vw station.they only want money even to fix or in inspect or find out what is at fault. buying vw means do the reparing yourself.parts tooo expencive