Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 04/21/2010 | 23400 | 1 | |
| Dear madam / sir, two days ago i had and accident with my 2008 and still under warranty car. i dropped the car at the rockville, md official dealer, then i called the insurance company and my insurance agent. they three (agent, insurance inspector and dealer) inspected the car and approved a $1,440 spending to fix it. since i got surprised; i asked the reason of the very low repairing labor and parts exchange costs of a sub-frame vw part # vw1j0-199-313-m (large steel part to supporting the engine, suspension and transmission), transmission oil pan part #vw09g-321-361-a (place where the oil transmission is keep), and a center shield engine-transm axle a large and heavy underbody protecting metallic part. they said these days it is a common rule to recycle used parts from similar vehicles, and low costs of the used parts utilized to fix my car (no matter the key role of the parts). at this point i am asking myself: what about safety? in any way? not only used parts from other cars have not quality inspected, even worse i guess this practice encourage the cars stilling. are we all (customers) aware of this?, is it any .org or .gov organization which regulates these used parts market? are we protecting our safety? can we as a customers complaint somewhere about this? please give me your opinion. thank you so much. *tr | |||
| SUSPENSION - REAR | |||
| 01/03/2011 | 15000 | ||
| Rear suspenction makes squiking noise. tyre pressure indicator on after 2 hours of driving. head lights too weak bulp for front or rear or reverse always needs replacement inside hand rest too weak design always break. vw service station too expencive and wants money only. 2)fix it yourself.keep doing it till i cannot sell it. 3) fix it your self.yes would like to have the manual so i can do it profectionally myself. 4)in little rock the north point service station is the worst vw station.they only want money even to fix or in inspect or find out what is at fault. buying vw means do the reparing yourself.parts tooo expencive | |||