Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
12/19/2008600001
 Car will not start. engine not receiving fuel. fuel pump, sender, relay, & fuses are now being replaced for the third time within 3 weeks time. dealer will not warranty parts even though they have acknowledged 10 or 12 other incidents within the last couple of weeks. foreign car mechanic and independent tow truck drivers have also reported knowledge of other instances of the same situation in this area. repair costs have already exceeded $800. not including towing the vehicle on 3 separate occasions. concerns are related to fuel safety issue and maybe related to 2003 vw passat fuel pump recalls. *tr
12/19/200859968
 Tl*the contact owns a 2003 volkswagen new beetle convertible. on december 19, 2008, the contact's vehicle failed to start. the vehicle was towed to a repair shop and the mechanic stated that the relay was malfunctioning. all the components attached to the relay failure were repaired, but the vehicle still would not start. the contact was advised to take the vehicle to an international center for more information and they stated that the fuel pump was the cause of the failure. the contact spent over $800 repairing the fuel pump three times. the failure still persists. his last resort was to have the dealer repair the fuel pump; however, the parts would not be under warranty. there was no recall for the failure. the failure mileage was 59,968.
FUEL SYSTEM, OTHER
04/15/2010
 I have a 2003 conv/new beetle 1.8t engine 69,200 mi. it's had regular oil changes, garaged kept and low mileage less than 10,000 mil per yr. per the vw service dept it has sludge build up. to my understanding other 2003 new beetle owners have had the same problem. very costly to fix. per vw it's out of warranty and it's nothing they can do.