Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 03/08/2011 | 39200 | ||
| I have a 2005 new beetle convertible with $40,000 miles. the rear window regulator is broken. the window is up, but i can't use the convertible top because i'm not sure if the window will operate properly. also the driver's side window does not operate properly with the keyless entry. i have not priced a repair yet. the nearest dealership is 100 miles away. | |||
| 09/21/2009 | 48955 | 1 | |
| On my 2005 vw beetle the left side back window fell off of it's tracks. even though there were no injuries this could have startled my wife and perhaps caused an accident. there are numerous complaints on many vw models going back to 1995, yet when i called their vw of america number to see if there is a recall for this defect they acted like mine was the only one!!!! i then did a google search and discovered vwofamerica is nonresponsive to many complaints. ei; odi number: 10282664. can you help??!!!! *tr | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 04/01/2011 | 1 | ||
| Both rear windows have stopped working. (second one is completely down and does not go up) vw dealer advises that the regulators have to be replaced and due to the design of the car to have this done would require taking out the back seat for a total of $1085 with parts & labor. i have searched the issue online and have read numerous articles where other vw beetle owners have had the same issue. a recall for this costly and repeated issue should be passed. please help. *tr | |||
| 08/15/2009 | 55000 | 1 | |
| Vw rear window regulators in my 2005 new beetle have broken three times in 5 years/56,000 miles: once under warranty, once we fixed it ourselves with an $80 kit (very, very difficult), and now it's broken again. it costs $400 per side to fix at the dealership. the regulator is made of plastic pieces that are under a great amount of pressure and keep breaking under that pressure. vw needs to perform a recall on this as it will keep happening. front windows have also broken once and are now making funny noises. *tr | |||
| 09/19/2009 | 48530 | 1 | |
| The vehicle is a 2005 volkswagen new beetle convertible with the 1.8 turbo motor. since owning the car from new, we have had first one and now the other rear window malfunction. one was replaced under warranty. the other wouldn't you know went out soon after the warranty expired. the window will not go all of the way up without some strong physical assistance. not having the window operable also means that we can no longer use the convertible top. there seems to be a growing number of vw new beetle customers experiencing this problem and/or problems with the front windows as well. for some strange reason the convertible were left out of a somewhat recent tsb/recall for window failure. our car has had the issue for the front windows resolved under warranty. but we are concerned that we may not have seen the last of this. but the complaint at this time is about the rear windows. with the car not being very old, garaged, covered and well cared for, we should not be experiencing these issues, and neither should so many others. it seems to us that volkswagen group has a parts quality issue here that needs to be corrected not by experimenting on the consumer or at the consumers expense. we are putting up with enough by having to work around the inconveniences in lost functionality of the vehicle and lost time going to the service center. *tr | |||
| 09/22/2009 | 50000 | 1 | |
| Front window regulator/cable. had one of my back windows replaced already the driver side back window regulator/cable is broken my driver side window regulator/cable is broken and my passengers side window regulator/cable is going starting to make that funny noise right before it breaks. *tr | |||
| 09/18/2009 | 49000 | 1 | |
| Vw beetle convertible window regulator. *tr | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 08/26/2010 | 86000 | ||
| Rear window regulator, window will not roll up. first occurance on 8/26/2010. waiting to hear response from shop on repair options. | |||
| 08/06/2010 | 52500 | ||
| Defective window regulator - driver's side rear power window 2005 vw new beetle convertible | |||
| 06/17/2010 | 80710 | ||
| Driver side rear window regulator is broken. while rolling window down, i heard a loud snap. the window will only roll up half way, and then automatically rolls down again. i cannot secure my vehicle as the window will not go up. i brought the car to kimball volkswagen, and they told me that it was a common problem with the window regulators, and that it is re-occurring problem! the cost to repair the window is $75 for the repair kit, and $105 per hour labor by the dealership. my neighbor has an 05' red convertible, he told me he has fixed the back windows three times! this is a consumer rip off. i have not fixed my window, because i cannot afford to, because the convertible top is now broken as well. a plastic rivot has broken off and now my convertible boot does not fold correctly! this of course is not under warranty. | |||