Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
060401/30/200610019084Update programming (flashing) to correct air bag monitoring light on, passenger occupant detection system, dtc 02688 stored in memory. *nm02/10/2006
060101/03/200610019087Heater, customer states heater output seems insufficient during very cold temperatures. *nm02/10/2006
ELECTRICAL SYSTEM - IGNITION
SAC-28F3/P1-REV08/01/201010036496Volkswagen: gasoline engine vehicles inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. models passat and wagon; golf; gti; jetta a03/23/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
07/08/201165500
 Wiring harness between the body and the doors flexes during opening and closing of the door. the wire coating becomes brittle with age and cracks causing stress points in the wire leading to breakage of 1 or more wires in the harness leading to inoperable controls and electronics in the door, possible electrical short, and potential fire hazard. this failure tends to occur after a couple years of usage. this particular vehicle failed at 65,000 miles. usually the driver's door fails first as it is used most frequently. this equipment includes but may not be limited to window controls, door locks, door open sensor, air bag system crash sensor, trunk release switch, fuel door release switch, door mirror adjustment, mirror turn signal indicator, mirror heating element. wiring harness must be replaced which costs approximately $150-$200. harness should be redesigned with longer wires to avoid stretching of the wire and wire coating material changed to avoid brittleness with age and work hardening.
11/29/2007640001
 The fuse for the rear window defroster melted into the fuse box. i called vw and they informed me that when they manufactured the vehicle they placed a 25 amp fuse in the fuse box and it should be changed to a 30 amp. they informed me that i can do this myself since there was a technical service bulletin placed on this. i told them there was no way that i can get the fuse out since it is melted into the fuse box, and they informed me that i would have to pay to have the fuse box replaced. i do not understand how i am responsible for something that i never did. i cannot use my rear window defroster, heated seats and my heated windshield washers don't even work. i have went the rounds with volkswagen and they stick to telling me that i am responsible for the costs in replacing the fuse box. its like they are telling me that i built the car and i placed the wrong fuse. if i did build the car and place the wrong fuse in the car i would pay for the damages associated with this, but i did not build it vw built it and i feel they need to take responsibility for placing the wrong fuse in the fuse box. *tr
09/09/200614000304/03/2005
 Call stalls out.. my vw2005.5 jetta while drive turns off with no warning signs.. very dangerous.. on the highways. been to gunther vw coconut creek fl for 2 times for the same problem.. the first time the car was brought in aug 30. 2006 for the car stalling .. service advisor dean took in it.. my car was ready sept 1 2006 i brought the car home and it stalled. so i brought the car back in for service they seem not to believe me until they drove it and it cut off on them while driving now its in the shop and no one has any idea what's going on.. *jb
04/17/200611200301/01/2006
 When driving on the interstate at 65 mph my car suddenly lost all its power and was i could not go over 25 mph. we were very lucky to not get hit from behind. when this happened the traction control light, engine/exhaust light, esr light, esp light all came on. it also stalls out when sitting at an intersection. vw unable to fix as of yet, been in for repairs 3 times already for the same thing. very dangerous problem, car very unreliable!! *jb
ELECTRICAL SYSTEM - BATTERY
10/17/200736220104/16/2005
 After driving for 40 minutes in stop and go traffic, i was sitting at a traffic light and the car shut off, the battery indicator light flashed for a few seconds and went out. after about 2 minutes, the car started without any problems. i took the car to the dealership and they couldn't find anything wrong with the battery. *tr
ELECTRICAL SYSTEM - IGNITION
11/11/2005110/31/2005
 We were driving our new 2005.5 jetta 5 spd at an intersection the vehicle stalled as a result of the clutch being let out to quickly. i tried to start the vehicle immediately without success. i pulled the brake up; pushed the clutch pedal completely in and put the stick shift into neutral. still was unable to start the vehicle. an eighteen wheeler just missed us by inches. finally got the car started made our way home. at home we duplicates what happened and determined we needed to turn the key completely to the off position, then we were able to successfully restart the engine. we drive mostly manual transmissions and cannot think of any time we have had to turn the key completely to the off position to get our vehicles started. we called and talked with the service department and were told that this was a new feature vw instituted this year to keep drivers from trying to restart an engine that may already be running and possibly ruining the starter. ruining the starter was the least of our problems. we are concerned the documentation that outlines that the driver must return the key to the 0ff position every time to restarted the engine is buried on pg 92 of booklet 3.1 in section ignition lock position of the key. this is clearly not something a driver would normally look for or expect from the vehicle they are driving. i would like to recommend this feature be changed so that if a driver stalls their vehicle, especially in a compromising situation, they would be able to restart the vehicle with the key being anywhere in the on position. in addition, until this could be accomplished i would recommend this information be included in the jetta quick reference guide. this is a more reasonable place the driver may look instead of being buried deep inside the drivers manual. i also recommend this be information the dealership is required to make sure the driver knows before leaving their lot. this is definitely something of a possible safety issue. *nm
ELECTRICAL SYSTEM - WIRING
05/10/20051501
 I was stopped at light and hit the accelerate to find my car had no power and several warning lights came on at the same time including esp, and traction, as well as the exhaust light. there was also a strong odor of something burning in the car. the car would not go over 10 miles per hour and had to be towed to the nearest vw dealership the power issues was fixed the was not the power issue was the wiring harness which was replaced. *jb