Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
09/01/2008580001
 I own a 2005 volkswagen new jetta 2.5 which just had an incident of the airbag fault light going on. i took my vehicle to the dealership to be serviced and was informed that i needed to replace the seat belt buckle which was the reason for the light. my car is currently at 58,00 miles and my warranty was only extended to 50,000 miles, leaving me to shoulder the costs of a new seat belt buckle. the seatbelt's inner electrical circuits have burned out, but there are no other defects with the buckle. because the circuit has burned out, the passenger airbag system is considered unstable and may not function properly during an accident. i feel that in no way should i be held accountable for what appears to be a manufacturer defect regardless of my vehicle's warranty status. after doing research on the internet, i have found that many volkswagen owners have had this safety issue but strangely volkswagen has not issued a recall on this defect. although i cannot find any incidents of accident regarding this defect, i feel that a proactive approach and investigation is better than someone losing their life or loved one from this defect. *tr
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
08/24/20055200104/15/2005
 I purchased my 2005 volkswagen jetta in april 2005 from colonial volkswagen in feasterville, pa. on august 24th i brought it in because my front passenger seat belt broke. the dealer indicated that they didn't have the belt in stock and would have to order it. i told them that i was unhappy with the fact that they didn't stock seat belt parts for a new vehicle and that i felt it was dangerous to ride around in a vehicle without seat belts. i also called volkswagen, but they have been unable to remedy the problem. as of today, sept. 1, 2005, the seat belt is still not in. this is a dangerous situation. if i should get into an accident and my passenger is hurt or killed, who is responsible? *nm