Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/01/1999 | 1 | ||
| At the time of purchase the consumers were concerned with the fact that the tires looked dry rot and there was evidence of cracking rubber, one month later all four tires failed during highway driving, there were no injuries, the car was totalled and there was damage to the guard rail that was hit when the car lost control as a result of the flat tires, neither passenger or driver air bags deployed when the vehiclw hit the guard rail (goodyear eagle ga 215 50r15). nlm | |||
| 4 | |||
| Original tires on vehicle goodyear eagle ga m+ s size 215-50r15 have a failed resulting in flat tires. | |||
| TIRES - SIDEWALL | |||
| 08/31/2005 | 113900 | 4 | 05/01/1997 |
| Dt: goodyear tires eagle gps , size 195/60/r14 experienced a large crack in the sidewall completely around left front tire rim. the consumer took the vehicle to a goodyear dealer, and they urged the consumer to take tire to sears because these tires came on a used vehicle, these were not part of the original equipment. the consumer went to sears, who replaced the left front tire free of charge because there were only 1,000 miles and hardly any wear on them. the other tires were also cracked. the service man at sears asked the consumer to return the next day and he would replace the other tires. but when consumer returned the next day a different person was working and said these were not sear's tires but samataea's club tires. the consumer was referred to samataea's club to replace all tires and return the previously replaced tire to sears. samataea's club would not honor the tire warranty because the consumer was not a member, and that was part of their policy. the consumer contacted goodyear, and they said it was up to samataea's club as to how those tires should be replaced. the tires have hardly any wear but continue to crack. currently on the sidewall the steel and tread is shows through . no one will replace these tires at this time. the consumer does plan to replace these tires, but feels he should not be responsible for the repair cost. *ak | |||