Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - SIDE/WINDOW
990101/05/19999801604431Subject regarding special tool for removing and / or repairing front seat which is equipped with a side airbag. *tt04/29/1999

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
AIR BAGS
EA03020VOLKSWAGEN OF AMERICA, INC10/07/200304/23/2004PASSENGER AIR BAG LID FAILURE
 This investigation involves the volkswagen (vw) passenger supplemental inflatable restraint (psir) lid utilized in my 1998-2002 vw passat.the psir lid may detach from the instrument panel during air bag deployment.the office of defects investigation (odi) of the national highway traffic safety administration (nhtsa) opened the preliminary evaluation on may 23, 2003 to determine whether alleged psir lid detachment presents an unreasonable safety risk to passengers in the vehicle.odi
AIR BAGS - FRONTAL
EA03020VOLKSWAGEN OF AMERICA, INC10/07/200304/23/2004PASSENGER AIR BAG LID FAILURE
 This investigation involves the volkswagen (vw) passenger supplemental inflatable restraint (psir) lid utilized in my 1998-2002 vw passat.the psir lid may detach from the instrument panel during air bag deployment.the office of defects investigation (odi) of the national highway traffic safety administration (nhtsa) opened the preliminary evaluation on may 23, 2003 to determine whether alleged psir lid detachment presents an unreasonable safety risk to passengers in the vehicle.odi
PE03021VOLKSWAGEN OF AMERICA, INC05/23/200310/07/2003PASSENGER SIR DOOR MOUNTING STUD FAILURE
 Odi opened a preliminary evaluation (pe03-021) based on two reports of failed bolt studs that attach the passenger supplemental inflatable restraint (psir) door cover to the instrument panel (ip) on the volkswagen (vw) passat (model years 2000, 2002).vw has indicated to odi that it has no additional reports.vw implemented a process change on march 1, 2002.this process change consisted of changing the bolt application that fastens the psir door to the ip from a weld on application to a press on application.vw also changed the material of the bolt.vw stated that the changes were made to ease production by eliminating a welding process.odi has upgraded its investigation to engineering analysis (ea03-020).

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS - FRONTAL
03/12/200598000107/01/2000
 I was involved in a collision on 3/11 where a woman cut me off by making a left hand turn as she was headed toward me. the front passenger side of my car stuck the side of her car. the front right side of my car was smashed in but no airbag on the passenger side deployed. i was traveling about 30 mph and have not idea how fast the other driver was going. my car has been declared totaled. my passenger sufferd a bruised chest from her seat belt. should either of the airbags in my car have deployed? thanks for your help.*ak
08/03/2000108/01/1999
 Side driver's airbag inflated without collision. because of debris lodged under the front carriage from something i may have run over, vw repair technicians suggest this may have been enough to trigger the airbag mechanism. this seems extremely unlikely and i am concerned that there was a malfunction of the airbag and would like this investigated. my insurance company has been contacted and will look at the car soon.*ak
02/06/2000
 Vehicle was involved in a head-on frontal collision at 45 mph during which both air bags failed to deploy. dealer notified. *ak
11/27/1999
 While driving at about 40 mph another vehicle ran a red light an hit consumer on front right passenger's side. upon impact, airbags did not deploy. car is now at body shop. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
06/19/200578950105/26/2005
 Dt: caller says without warning the airbag light came on. when caller called the manufacturer they told him he had some recalls on his car. he wanted to get a diagnostic done at the same time on the air bag problem as on the recalls. manufacturer said to do a diagnostic and they would pay for it. manufacturer said it sounded like it was a sensor problem, and this was a safety issue. manufacturer said they will not pay for diagnostic because it shoed it was a low battery signal. dealer said manufacturer will not pay for it, but when caller called the manufacturer back they said they didn't have the diagnostic back to make that decision . caller was confused by what dealer and manufacturer were saying to him. caller did not know for sure if recall work was done because of no feedback from dealer.*ak
AIR BAGS - SIDE/WINDOW
10/15/20048500080
 1. early on braking (intermittent) and now always at engine startup 2. the abs brake comes on solid, the brake light flashes, and three beeps on engine startup. this indicates that the abs braking system has failed. and indeed i currently have no abs, although the brakes work, and the car cannot pass dc inspection because of the warining lights on the dashboard. 3. i have attempted to diagnose the problem by running the vag-com diagnostics on it. vag-com cannot communicate with the abs control module which indicates the abs control module must be replaced. i am currently in pursuit of a used replacement part or a rebuild of the current module due to the high price of this part from vw and the fact that it has not been recalled. i have also submitted a complaint to vw of america.*ak
06/16/20031
 While driving at 35 mph driver side side impact air bag deployed. the vehicle was not involved in a crash. the consumer contacted the manufacturer. *ak
03/16/2001110/01/1997
 At 70 mph side air bags went off. car filled with smoke swerved off road. consumer contacted volkswagen which was looking into the problem. *ak the manufacturer was unwilling neither to investigate the cause nor to fix the deployed air bag. *yh