Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
01/01/20041030001101/01/1998
 1998 vw passat wagon 2 wheel drive 4 cyl. 1.8 l engine. manual transmission vin: wvwna63b4we329363 things broken on this vw. blinking abs light on dash indicating abs malfunction. it intermittently goes off once or twice a year for a couple of minutes, indicating function properly. temp. gauge on dash reads no temperature or 0. it intermittently comes back on and functions properly. i need to pull sending unit wire and clean connector. driver's auto door lock button malfunctions. window switches on drivers door doesn't work well. stereo plays cd without pushing the button. (goes on buy its self) left rear passenger door does not open from inside.. moon roof malfunctions. maybe won't close after opening. brake light's don't light up right away when you step on the brakes. outside door locks stick. when it rains, water gets into the lock and make's it difficult to turn the key inside the lock. plastic dip stick guide is prone to crumbling due to heat. (this is the orange piece of plastic that extends the length of the dipstick tube. antenna got screwed up in rain and wind. dec. -05. *jb
06/07/200560770704/18/1998
 During the last two years the door locks on my 1998 vw passat failed seven times so far. in most of the cases, they just could not be opened from the outside while the inside door handle worked. in all cases, the vw service people knew about the problem (a cable had slipped off the track) and were either able to repair it within a few minutes by use of a long screw driver going through a hole in the front doors. in case of the rear doors, the door panels had to be removed for the repair. the last repair was necessary within three months of the previous repair and it set me back $100.00. when complainint to vw they told me that they had never heard about this problem. i had to laugh about it since every time i have been at the service there were fellow customers with exactly the same problems. vw did not offer me any help for this problem, just stated that my car is an old car by now and repairs seem to be happening more often.
04/01/2003539781
 Nar 04/07/2003 mr. the timing belt, cylinder heads and the mass air flow had to replaced and the consumer is requesting reimbursement. in the past the consumer had to replace 2 window regulators, the sun roof opened and closed for no reason, the rear door would not lock, the windshield wipers did not work. *jb
104/01/1998
 Driver's side rear door fails to open from inside and outside of vehicle due to latch failure. *ak
07/21/19981
 Door latch failed resulting in the rear door not locking. nlm
LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK
09/11/19981
 Trunk latch motor failed causing the rear deck lid not to close and the indicator light to be illuminated. nlm