Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY | ||||||||||||||||
| 08V156000 | VOLKSWAGEN OF AMERICA, INC | from 06/01/1999 to 05/31/2005 | V (Vehicle) | 412000 | 06/13/2008 | ODI | VOLKSWAGEN OF AMERICA, INC | 04/07/2008 | 04/07/2008 | |||||||
| Defect Summary | Volkswagen is recalling 412,000 my 1999-2005 passat (5th generation) vehicles equipped with automatic transmissions and produced after june 14, 1999. these vehicles may have an underbody heat shield that can become damaged. in addition, affected vehicles with automatic or manual transmissions may have a fuel line (1.8t engines only) or fuel tank ventilation valve (4motion/all wheel drive only) that can leak due to fracture. | |||||||||||||||
| Consequence Summary | A heat shield that may contact the exhaust system can result in a vehicle fire. in addition, a fuel leak from a fuel line or fuel tank ventilation valve, in the presence of an ignition source, can lead to a vehicle fire. | |||||||||||||||
| Corrective Summary | Dealers will install additional underbody heat shields on vehicles with automatic transmissions to cover the possibly damaged areas and flash all 1.8t engines with a precautionary software update. dealers will also inspect and adjust the fuel line routing on 1.8t vehicles and the fuel tank ventilation valve on 4motion/all wheel drive vehicles, and replace components if necessary free of charge. the recall began on june 13, 2008. owners may contact volkswagen at 1-800-822-8987. | |||||||||||||||
| Notes | Vwoa recall no. 26e5/r5.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | ||||||||||||||||
| 02V026000 | VOLKSWAGEN OF AMERICA,INC | from 04/01/1997 to 08/31/2002 | V (Vehicle) | 487284 | 06/13/2003 | ODI | VOLKSWAGEN OF AMERICA, INC | 01/25/2002 | 01/26/2002 | |||||||
| Defect Summary | On some passenger vehicles, the fuel tank filler neck can suffer abrasion damage if the rear tire goes flat and the vehicle is driven until the tire disintegrates. | |||||||||||||||
| Consequence Summary | Fuel leakage can occur increasing the risk of a fire. | |||||||||||||||
| Corrective Summary | Dealers will fit passat vehicles with a new wheel house liner that will better protect the car's filler neck. jetta vehicles will be fitted with a different metal shield designed to enhance abrasion protection in the event of tire disintegration. owner notification began june 13, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volkswagen at 1-800-822-8987. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | ||||||
| EA04017 | VOLKSWAGEN OF AMERICA, INC | 06/30/2004 | 02/10/2005 | STUCK-OPEN THROTTLE | 04V495000 | |
| Vwoa has recalled approximately 28,300 my 1998-99 a6 vehicles in cold weather states that experienced the highest rate of throttle icing incidents in the subject vehicles (04v-495).the failure rate in the a4 and passat vehicles is much lower than in the recalled vehicles.odi will continue to monitor the experience in the a4 and passat vehicles.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists for the audi a4 or vw passat vehicles.the agency reserves the right to take further action if warranted by a change in circumstances. for further details see the attached closing report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 03/01/2009 | 190000 | 1 | |
| I had my car diagnosed at the vw dealer, and they said there are emission problems related to the recall i recently found on my car, when i called the number on the recall, vw customer service insisted i was not included because my vin number hadn't been included in the recall. this car regularly smokes, lets off huge smog clouds when i put gas and is a fire risk according to their recall. i don't drive it because i'm afraid it is going to explode into flames. *tr | |||
| 02/08/2010 | 109000 | 1 | |
| Winter 2008-2009 had several times when car would accelerate on it's own. brakes did not help. only way to stop is to apply brakes with both feet and slow down enough to pull over and put in neutral, which makes tac go over 7000 rpm's. had throttle body cleaned and reset in spring of 2009 but problem recurred again this year. on monday, feb. 8, 2010 temperature was in low teens. warmed car for approx. 7 min. drove slowly due to bad road conditions and at approx. 3 miles into drive car started accelerating again on its own and no place to pull off. had to stop in extremely dangerous position and pray i wasn't hit before i could safely start car again. finally able to restart engine after approx. 5 min. without revving problem but approx. 2 miles later car again accelerated on it's own. took to dealer and they did a general diagnosis which showed nothing. this is an extremely dangerous situation and makes me extremely nervous to drive my car. vw of america states that my car was not in any recall and they are unaware of any problem with my car and could not divulge if they received any other complaints. *tr | |||
| 08/07/2008 | 180000 | 1 | |
| I was driving approximately 25 miles a hour by my house while i was driving a big click noise sounded on my front right wheel the car swerved and fell in a ditch the police came and the car was towed to a mechanic and he told me it was your tie rod and axle broken i had to change them. plus my abs system is not working and it needs a new module and it seems like every passat out there have no problem and the dealer wont help or vw hotline plus my two front windows just fell and the windows need a whole new actuators and on the internet alot of the passat have that problem and the dealer wont help there is five recalls on passat and the dealer don't want to do but 1 of them so please help me. *tr | |||
| 08/12/2008 | 70000 | ||
| Tl*the contact owns a 1999 volkswagen passat. the contact received a recall notice for nhtsa campaign id number 08v156000 (fuel system, gasoline:delivery). the dealer stated that in order for the recall repair to be performed, they would need to perform $800 worth of repairs first. the contact stated that the notice does not clearly state that, which it should. the manufacturer was called and explained that the additional charges may apply if the recall repair needs to be performed. the contact stated that it should be clearly stated in the notice that additional charges may accrue. the vin was unknown. the failure mileage was 70,000. | |||
| 07/30/2007 | 95000 | 1 | |
| 1. unknown 2. visible gas leak, intermittent. recurred approx. 1 year after initial visible leak to an extent i was able to trace. 3. replace cracked rubber hose connected to fuel filter. (part is not available but i have photos). *tr | |||
| 08/15/2003 | 85000 | ||
| Electrical problems from the start, melting of plastic, lights in the car working sporadically at best. oil, drain, oil pump, camshaft,all blamed on lack of verifiable oil changes. timing belt - let go on highway at 85000 miles (warranty for 1999 passat, 100,000 miles) blamed on oil changes. 82 days in shop steering goes during this time and i'm told i need an altenator [ 3rd one ] the story goes on and on...... | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 11/22/2006 | 92000 | 7 | 10/21/2005 |
| The car stalls when stopping at intersections, and sometimes when just releasing foot off of accelerator. *nm | |||
| 11/10/2006 | 20 | 03/01/2005 | |
| 1) car stalls or hesitates when the gas pedal is pressed. 2) car has stalled at intersections and other unsafe places. 3) fuel pump is failing and will be replaced. *jb | |||
| 08/08/2004 | 68000 | 2 | |
| The oil light came on while driving. when consumer checked the oil level it was down a quart of a quart of oil. a quart of oil was added. oil light come back on and the engine stalled within seconds of restarting and driving the vehicle. the vehicle was towed to the dealership, who indicated that the engine head shut and was damaged beyond repair. this occurred because of fuel pump failure. prior to this incident at 58, 510 miles the oil light came on, a diagnostic test was performed, but no failure were found. the dealership couldn't find the cause of problem, but changed the oil.*ak | |||
| 09/20/2000 | 2 | 06/01/2000 | |
| Fuel pump replaced, now continual gas smell, 1 fuel inj. replaced still gas smell, dealer has checked 4 more times since, no remedy, also no notification from vw on any of the recalls in place, 3 that you have listed. *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 10/25/2004 | 20000 | 100 | 11/25/1999 |
| Our 1999 passat with the 1.8 liter engine stalls repeatedly when decelerating, this is dangerous. we purchased the car new and had a problems before 20,000 miles. vw cannot diagnose this problem. i took vw to the bbb since they were very uncooperative in repairing this problem, and then they changed the throttle body. then the problem went away for a few years and is now back and vw again refuses to replace the throttle body. the throttle body is obviously defective and they will not admit that there is a problem or fix it. *ak | |||
| 03/08/2000 | |||
| Intermittently when decelerating vehicle stalls out and dies. prior to this problem, vehicle was at dealer for repairs,and vehicle was running fine. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 08/07/2001 | 32000 | 2 | 12/12/1998 |
| The vehicle experienced the same symptoms as recall 01v157000 related to the fuel gauge. the fuel gauge would indicate that there was more fuel than what was actually in the tank which caused the vehicle to stall. fuel sending unit had to be replaced. this vehicle was not covered under the recall due to the age and mileage on the vehicle. *ak *nlm *jb | |||
| 07/03/2002 | 1 | 09/01/2098 | |
| My car has the exact same problem as described by your recall campain id#01v157000. unfortunately, my car is not included in this recall.*ak | |||
| 04/21/2001 | 1 | 09/01/1999 | |
| Consumer had a flat tire while driving 70 mph. , either tire or road hazard damaged fuel tank, and caused it to crack. fuel tank was made of plastic. *jb | |||
| 07/04/1999 | 1 | ||
| Gas tank ruptured. *slc | |||
| 1 | 06/01/1999 | ||
| Fuel gauge stopped working properly. it would not register a full tank of gas even when the tank was full. dealer replaced fuel sending unit from the tank to correct the problem. | |||
| 05/25/2000 | 2 | 02/01/1999 | |
| While driving, right rear tire blew out. the well lining between the tire and the fuel tank for cusion purpose was observed to be bended around the top portion of the tire. pieces of tire hit fuel tank and caused a fuel leak which may have resulted in a fire. *ak( dot number: m3ta cxyx tire size: 15 ) | |||
| 07/04/1999 | 1 | ||
| Gas tank ruptured. nlm | |||
| 09/09/1999 | |||
| While driving rear passenger tire blew out. pieces from the tire hit the fuel tank and caused a major fuel leak which may have resulted in a fire. please provide further information. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 09/08/2003 | 1 | ||
| The vehicle was on recall for the protective shield in the right rear wheel housing . the dealership would not honor the recall. *nlm *scc the dealer told the consumer they only get a few parts in the office a time. *jb | |||
| 1 | |||
| The dealership was unable to perform the recall for the filler neck recall 02 v 026 000 within a reasonable time frame. they were making appointments a month to 6 weeks in advance.*ak *nlm | |||
| 1 | |||
| The consumer was concerned about a recall which was found on the same type of vehicle he owns concerning the fuel system filler neck. *mr ph *jb | |||
| 1 | 05/01/1999 | ||
| During the repair of the rear cup holder the dealer disconnected the wire for the fuel tank filler lid causing the lid not to open. nlm | |||
| FUEL SYSTEM, OTHER | |||
| 10/10/1999 | 04/01/1999 | ||
| Gas gauge sending unit has been replaced once. malfunctioning again. shows full tank when more than half empty. brakes have never worked adequately. dealer has inspected and says they are normal. after inspection, worked better for a brief period. *ak | |||
| Gas guage indicate there is gas in vehicle. but, vehicle would stop running due to an empty gas tank. dealer has seen vehicle several times, and cannot find solution. *ak | |||
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | |||
| 06/11/2004 | 92000 | 1 | 09/14/1999 |
| On 6/10/2004, i had my vw passat repaired at mitchell volkswagen, canton, ct, for rough idle and check engine light. dealer found scan codes for cylinder #2 misfires and random/multiple misfires. dealer replaced icm ignition control module and cleared fault. then dealer attempted to set basic settings and a new problem was generated, throttle body would not adapt. i now have a continuous check engine light. dealer did not explain why they tried to set the basic settings for the replacement of the icm. it is my understanding that if the basic settings are not performed correctly a malfunction to the throttle valve control can occur. the dealer told me the this problem may be self correcting. if it does correct itself, i need to replace the throttle body for approx. $500.00. i have spent more than $539.00 to have my icm replaced and now have a new problem. now i am told may require replacement of the throttle body to correct, will not cause vehicle to run rough, may cause surging at idle or slight hestitation on acceleration, part needs to be ordered. it may correct itself in 200 miles. the dealer said it's ok to drive the vehicle under these conditions (check engine light and hestitation and surging). i contacted vw customer service and they agree with the dealer. i think this is a manufucture's defect in design and you should not have to drive a vehicle with a check engine light with hestitation and possible surging, these are safety issues. the vw customer service would not give me someone else at vw to express my safety concerns.*ak | |||