Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
201583108/28/200810026848Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe12/29/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
06/23/2006205/16/2005
 After heavy rains this past week, my 99 volkswagen passat has flooded twice on the passenger side, front and back. after researching, i found that the problem came from clogged sun roof drains. i wet vacuumed out 3 gallons of water from the car. this problem is also caused by clogged pollen filters. there is no mention of either of the problems in the manual. vw should be held accountable for this problem/defect in their cars. i have found hundreds of complaints from consumers on the same issue (www.http://www.theautobahn.com/forum and www.passatworld.com). this flooding problem is causing transmission control problems leading to thousands of dollars in repairs. volkswagen should be made to pay! *nm
05/15/200436500112/24/1999
 1- not known. 2- the vehicle's front plastic undercarriage engine cover broke without apparent warning. this led to exposure of part of the underside of the car while a large part of the cover dragged on the pavement while driving. *ak 3- scheduled for repair.
STRUCTURE - BODY
08/18/2008670001
 Abs module failure at ~67000 miles. abs light on with flashing brake light and 3 short peeps. water intrusion from under battery drains due to design flaws. *tr
06/20/1999804/15/1999
 Shortly after bought car, had many makeup problems: trim panel falling off, 3 our 4 windows have been fixed numerous times. cannot have trim fixed unless do whole car, which is too expensive and i didnt pay all that money for a car to have dish out more money for something that should not happen. i have paid to have all the windows fixed except this last time, i just will not do it. no accidents, nothing for these problems to be occuring. also, the tie rods have been replaced numerous times. lastly, steering/suspension has been a problem. all these problems took place four months after purchase and since then has been a problem. *ak
STRUCTURE - BODY - DOOR
01/04/20045
 Submission of complaint re vw of america feel he has been over charged for numerous & extensive repair bills for his 1999 vw passat. the consumer stated he is still experiencing problems with the front suspension. the front stabilizer was repaired and the lower control arm was repaired, however the problem recurred. the rear brake pads were worn. the front doors creaked when opened. *jb the cruise control was intermittent. the consumer requested assistance of all the matters. *sc *jb
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
05/21/200484000110/01/2003
 The consumer lifted up the hood to check the oil and the hood unexpectedly came down. no injuries reported. the consumer drove vehicle to dealer. *ak *sc *jb
STRUCTURE - FRAME AND MEMBERS
08/07/20081800001
 I was driving approximately 25 miles a hour by my house while i was driving a big click noise sounded on my front right wheel the car swerved and fell in a ditch the police came and the car was towed to a mechanic and he told me it was your tie rod and axle broken i had to change them. plus my abs system is not working and it needs a new module and it seems like every passat out there have no problem and the dealer wont help or vw hotline plus my two front windows just fell and the windows need a whole new actuators and on the internet alot of the passat have that problem and the dealer wont help there is five recalls on passat and the dealer don't want to do but 1 of them so please help me. *tr
10/02/2002111/25/1998
 The vehicle dropped from the hoist while being serviced, the gm of the dealership attributed the accident to too much anti-corrosion compound being applied to the vehicle at the time of manufacturing, the manufacturer was contacted. nlm
09/10/199909/01/1999
 Very loud (like a helicoptor) interior noise when window or sunroof is opened *ak