Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS | ||||||
| EA03020 | VOLKSWAGEN OF AMERICA, INC | 10/07/2003 | 04/23/2004 | PASSENGER AIR BAG LID FAILURE | ||
| This investigation involves the volkswagen (vw) passenger supplemental inflatable restraint (psir) lid utilized in my 1998-2002 vw passat.the psir lid may detach from the instrument panel during air bag deployment.the office of defects investigation (odi) of the national highway traffic safety administration (nhtsa) opened the preliminary evaluation on may 23, 2003 to determine whether alleged psir lid detachment presents an unreasonable safety risk to passengers in the vehicle.odi | ||||||
| AIR BAGS - FRONTAL | ||||||
| EA03020 | VOLKSWAGEN OF AMERICA, INC | 10/07/2003 | 04/23/2004 | PASSENGER AIR BAG LID FAILURE | ||
| This investigation involves the volkswagen (vw) passenger supplemental inflatable restraint (psir) lid utilized in my 1998-2002 vw passat.the psir lid may detach from the instrument panel during air bag deployment.the office of defects investigation (odi) of the national highway traffic safety administration (nhtsa) opened the preliminary evaluation on may 23, 2003 to determine whether alleged psir lid detachment presents an unreasonable safety risk to passengers in the vehicle.odi | ||||||
| PE03021 | VOLKSWAGEN OF AMERICA, INC | 05/23/2003 | 10/07/2003 | PASSENGER SIR DOOR MOUNTING STUD FAILURE | ||
| Odi opened a preliminary evaluation (pe03-021) based on two reports of failed bolt studs that attach the passenger supplemental inflatable restraint (psir) door cover to the instrument panel (ip) on the volkswagen (vw) passat (model years 2000, 2002).vw has indicated to odi that it has no additional reports.vw implemented a process change on march 1, 2002.this process change consisted of changing the bolt application that fastens the psir door to the ip from a weld on application to a press on application.vw also changed the material of the bolt.vw stated that the changes were made to ease production by eliminating a welding process.odi has upgraded its investigation to engineering analysis (ea03-020). | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/25/2011 | 130000 | ||
| Tl- the contact owns a 2000 volkswagen passat. the contact stated that while driving 30 mph, he crashed into another vehicle. the vehicle was destroyed however none of the air bags deployed. there were no injuries reported. the vin was unavailable. the failure and current mileage was 130,000. kmj | |||
| 11/25/2011 | 130000 | ||
| Tl- the contact owns a 2004 volkswagen passat. the contact stated while driving 30 mph he crashed into another vehicle. the vehicle was destroyed however none of the air bags deployed. the vin was unavailable. the failure and current mileage was 130,000. | |||
| 10/01/2002 | 10 | 10/01/2002 | |
| Fax from congressman on behalf of constituent regarding a safety problem with her vw passat. *kb immediately after the consumer purchased the vehicle, the air bag light illuminated. the consumer took the vehicle back to the dealership. she was told the problem had been fixed, however the air bag light continued to illuminated on a regular basis. the consumer has been to the dealer 8-10 times for the same problem. the battery was replaced. *jb updated 09/18/07 *tr | |||
| 07/05/2006 | 86700 | 1 | 01/06/2000 |
| Premature driver's side air bag failure. i have received an air bag fault' warning code. further diagnostics have indicated that replacement of the driver's side air bag is necessary. this on a 6-year-old vehicle. considering that there are vehicles 3 times as old that are still on their original air bags, i would consider this failure unacceptable. *nm | |||
| 12/10/2003 | 60000 | 1 | 05/10/2000 |
| Air bag warning indicator light came on. circle volkwagen dealer quoted me $900 to fix four sensors. we called volkswagon u.s. and they said vw would pay all costs to fix the air bags sensors. *ak | |||
| 08/04/2003 | 33000 | 2 | 03/25/2001 |
| While driving i experienced a spontaneous deployment of the passenger side lateral air bag in my 2000 vw passat. with deployment, all electical power was lost to the vehicle, leaving me with no control of the auto. there had been no collision or impact to the vehicle. the air bag just went off by itself. there was no injury to passengers from the airbag, but it almost caused me to lose control of the vehicle.*ak | |||
| 02/11/2003 | 1 | ||
| The airbag light illuminated on the dashboard.*jb | |||
| 12/27/2000 | 1 | ||
| Right front seat side air bag deployed when consumer hit a pothole, damage to right wheel and tire, vehicle needed an alignment, claim 13-7212-517. *slc | |||
| 2 | 12/01/1999 | ||
| Consumer stated the air bag warning light came on twice, the second time required the replacement of the spiral spring assembly and adapter harness.*jb | |||
| 11/24/2000 | 1 | 07/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| AIR BAGS - FRONTAL | |||
| 06/01/2004 | 45000 | 2 | 07/18/2000 |
| Air bag light came on twice. the first time front and side driver side airbags were replaced, costing $1200. the second time the light came on vw was contacted and they agreed to pay for the repair, $300 for a wiring harness under the steering wheel. please advise, this is a problem that should happen considering the car was not involved in any type of accident. service manager at volkswagen compared air bag to a light bulb. saying that like light bulbs airbags also burn out after a while, a rather pompous statement to make. *la | |||
| 11/24/2002 | 1200 | ||
| While driving at 35 mph, vehicle was in a frontal collision, and none of the airbags deployed upon impact. this resulted in driver being seriously injured. consumer is currently on disability as the result of the injuries obtained by this accident. please provide more details. ts | |||
| 09/08/2002 | 1 | ||
| Consumer states that the air bag senor light came on and stayed on. vehicle ran over a small rock and the air bag deployed. which cause damage to vehicle. replaced air bag, senor light came back on and stayed on. *mr | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 12/03/2004 | 5 | ||
| This vehicle had multiple problems. consumer noticed that the abs braking system failed, and the srs air bag light appeared on the dashboard and remained on. consumer was able to shift the vehicle into drive and reverse without the vehicle being turned on. consumer took vehicle to the dealer for inspection, and mechanic determined that the abs braking system, and the srs air bag light module needed to be replaced. also, a transmission problem. *ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 03/24/2004 | 40000 | 1 | |
| 2000 vw passat wagon. my wife was driving on the highway (70 mph) when her passenger side air bag deployed without any impact, bump or incident which should have caused deployment. the driver's side air bag then deployed about 1 minute later while she was still in motion. preliminary investigation showed an electrical short/meltdown in the center console wiring. futher investiagtion impending. thankfully the front air bag did not deploy at that rate of speed and a full fledged fire did not develop.*ak | |||
| 03/01/2001 | 1 | 05/17/2000 | |
| Vehicle was involved in a side impact collision. left side airbag made contact with left center pillar post which ruptured airbag, releasing gasses into vehicle. consumer has experienced vision problems after this incident. *ak | |||