Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
201583108/28/200810026848Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe12/29/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
08/09/2006100000206/14/2001
 A 2000 passat station wagon had water leak into the passenger-side foot well twice after heavy rains. once the leak was more than an inch. all of the windows and the sunroof had been securely closed prior to the rains. a series of electrical problems in the dashboard resulted on the two different occasions, leading to approximately $3,500 in repairs. the repairs were to the engine timing system and to a motor in the air conditioner. *jb
12/10/200552700112/29/2000
 Battery drain was designed too small, so it's clogged. there is a water leak entering from pollen filter through the housing down to tcm which caused a damage to tcm(transmission control module). although this is a design issue i was told that this is an outside influence so it doesn't cover under warranty. i was driving out of parking lot and the gear won't shift out of second. so i restarted the car then everything was normal. but shortly after it went back to the same. and when i put the vehicle in park, gear shift out of park without having to put your foot on brake. very dangerous. nothing has done from dealership under warranty yet nor there isn't any recall . i'm still waiting for a call back from volkswagen. but the dealer wants me to repair it at my cost for $2000 even though it is power train component. *nm
12/18/2005108/10/2005
 After recent rain, a pool of water collected on the right rear floor. electronics are starting to malfunction. apprently is a huge problem that hasnt been resolved. http://www.theautobahn.com/forum/archive/index.php/t-12789.html. *nm
09/28/2003109/09/2000
 The floor well of my vw passat becomes wet every time it rains. accordingly to the vw dealer there is a crack in the pollen filter housing which results in the leak. i have read numerous accounts of the same problem occuring in other passats, along with electrical failures. besides being inconvenienced, my concern is the potential for an electrical fire and/or other electrical failures which could result in harm to driver, passanger(s) or other individuals. i would like volkswagen to acknowledge this design fault and respond accordingly by rectifying the issue.*ak
STRUCTURE - BODY
09/17/20121520001
 I am the second owner of this 00 vw passat . this car has been a great running and driving car. i bought it in feb 10 2012 . on sept 17 2012 my wife was driving this car to my sons football game with my mother in law. she was going about 50 mph when it shuttered and shut off . she was able to get it off the side of the road and stopped and when she opened the car door there were flames coming from under the hood she went to the other side of the car and helped her mother out of the car. the flames were spreading so fast they were not able to get anything out of the car. by the the time they got to the other side of the road away from the car the whole car was on fire. and when the fire department got there there was nothing left but some melted things in the trunk. i am just happy they made it out ok but what worries me is that it happened so fast and that there were no signs of anything wrong with the car .i have seen on the internet that this is not a isolated incident with this 00 passat. i have seen pictures and video of the same car with the same results. so right now i am at a total loss this being a second car i only had liability insurance all i can do is hope that someone can stop this from happening to someone else and it should be volkswagen's responsibility to find who owns these vehicles and fix the problem..... *tr
09/17/2012152000
 I am the second owner of this 00 vw passat . this car has been a great running and driving car. i bought it in feb 10 2012 . on sept 17 2012 my wife was driving this car to my sons football game with my mother in law. she was going about 50 mph when it shuttered and shut off . she was able to get it off the side of the road and stopped and when she opened the car door there were flames coming from under the hood she went to the other side of the car and helped her mother out of the car. the flames were spreading so fast they were not able to get anything out of the car. by the the time they got to the other side of the road away from the car the whole car was on fire. and when the fire department got there there was nothing left but some melted things in the trunk. i am just happy they made it out ok but what worries me is that it happened so fast and that there were no signs of anything wrong with the car .i have seen on the internet that this is not a isolated incident with this 00 passat. i have seen pictures and video of the same car with the same results. so right now i am at a total loss this being a second car i only had liability insurance all i can do is hope that someone can stop this from happening to someone else and it should be volkswagen's responsibility to find who owns these vehicles and fix the problem.....
02/14/20091000001
 2000 vw passat has a water leak on drivers side floors and under passengers side floor. this has caused wire damage disabling electric windows, locks, gas cover release and interior lights. i may have even damaged to airbag system. this is a very serious matter and needs to be dealt with through vw. this should be a recall since the problem it causes are very serious. this needs to be dealt with asap. it is costing consumers a lot of money and hurting the reputation of vw. i know for a fact that unless something is done, i will not buy another vw and will not recommend anyone else from buying one either. i will go out of my way to say this. *tr
01/02/2004107/01/2000
 Molding on the car is defective!!! the dealer nor the warranty wants to help me out. i will not pay for the defective of the molding and i was hoping that there is someone out there that has the same problem as me!!!! am i now not suppose to open the car door to prevent the molding being ripped off as the door opens!!!!!!!!!!!!!!???????????????????? *ak
STRUCTURE - BODY - DOOR
08/01/2000112/01/1999
 Consumer stated the passenger door lock no longer worked from the remote, drivers door switch or the key, the door could not be opened from the inside, and also unable to lock all doors with the master lock button.*jb
STRUCTURE - FRAME AND MEMBERS
02/14/20091000001
 2000 vw passat has a water leak on drivers side floors and under passengers side floor. this has caused wire damage disabling electric windows, locks, gas cover release and interior lights. i may have even damaged to airbag system. this is a very serious matter and needs to be dealt with through vw. this should be a recall since the problem it causes are very serious. this needs to be dealt with asap. it is costing consumers a lot of money and hurting the reputation of vw. i know for a fact that unless something is done, i will not buy another vw and will not recommend anyone else from buying one either. i will go out of my way to say this. *tr
09/10/20081160001
 The control arms in my 2000 vw passat need to be replaced. i believe that this is a design defect. control arms should not fail after only 116,000 miles. *tr