Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
00411/09/200410011567Engine coolant temperature (ect) sensor. *tc01/26/2005
ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE
01070201/11/200710021315Dtc's p1297 (17705) or p1557 (17965) stored in dtc memory. this may be caused by intake hoses leaking (during boost conditions) due to incorrect torque on clamps or improper placement, worn or torn intake hoses. *kb04/03/2007
ENGINE AND ENGINE COOLING - ENGINE
TB-01-12-0402/10/201210043602Volkswagen: gasoline engines have rough idle, have significant loss of power or stalling with reduced performance. *pe04/13/2012
SAC-28F3/P1-REV08/01/201010036496Volkswagen: gasoline engine vehicles inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. models passat and wagon; golf; gti; jetta a03/23/2011
TB-07-09-0605/18/200910030369Volkswagen: engine oil pressure too low, light is on, engine flush. the low engine oil pressure condition may be caused by a restriction of the oil pump suction line strainer. *pe09/25/2009
201323303/30/200710021437Engine oil pressure too low, light is on, engine flush. *kb04/26/2007
040310/01/200410010539Valve cover, diagnosing oil leakage from gaskets. *tt11/30/2004
040208/05/200410009888Low engine oil pressure light is on. *tt11/01/2004
040108/26/2005050310009887Engine oil specifications, oil capacity, oil filter. *tt11/01/2004
042108/01/200410009873Warranty extension covering certain oil sludge related repairs. *tt11/01/2004
042108/04/200410009874Oil sludge - warranty extension for 1998-2004 model year volkswagen passat with 1.8l turbo engine us and canadian dealers. service circular. *tt11/01/2004
040307/12/200410008913Engine, fluctuating idle or idle speed too low. *mj08/31/2004
040206/22/200410008086Engine, fluctuating idle or idle speed too low. *mj07/21/2004
040905/10/200410007711Evaluating fuel mixture diagnostic trouble codes- how to perform effective diagnosis related to fuel system adaptation - system too rich/too lean. volkswagen. *mj07/08/2004
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
201583108/28/200810026848Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe12/29/2008
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
SAC-28F3/P1-REV08/01/201010036496Volkswagen: gasoline engine vehicles inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. models passat and wagon; golf; gti; jetta a03/23/2011
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
051307/28/200510016097Update programming for catalytic converter system. *sc08/23/2005

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ENGINE AND ENGINE COOLING
EA11002VOLKSWAGEN OF AMERICA, INC01/26/201102/17/2012Engine Compartment Fire
 In july 2010, the agency opened pe10-027 to investigate allegations of coil on plug (cop) ignition coil fires in my2002-2003 vw passat vehicles.the investigation was upgraded in january 2011 to include all my2001-2007 4-cylinder vw passat, gasoline, turbo-charged vehicles.based on the analysis of vw's response, and including odi's consumer complaints, odi has since identified 135 unique engine fire reports attributable to the cop coils.after further review of the details as contained in each report, odi determined that 43 of the 135 fire reports were actual fire/flame incidents, 83 fire reports were thermal events (smoke, spark, heat or wire melt), and another 9 fire reports were undetermined in severity due to the lack of information.these cop coil fires were characterized as initiated from within the cop coil circuit located at the top of the engine block and below the plastic engine cover.the fires observed were contained in the engine compartment and did not reach into the passenger compartment in contrast to those caused by an overheated catalytic converter examined in odi
EA11002VOLKSWAGEN OF AMERICA, INC01/26/2011Engine Compartment Fire
 Odi has received 14 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 21 complaints of ignition coil failure that did not result in a fire.reports state that the vehicle hesitated or lost power, and the check engine or dashboard lights illuminated.the vehicles were repaired by replacing the faulty ignition coil(s). some of the complaints indicated that the ignition coils were replaced more than once.the scope of pe10-027 focused on model years (my) 2002-2003 passat vehicles and volkswagen provided data regarding their analysis of the vehicle fires and faulty ignition coils for these vehicles.however, based on consumer complaints, odi also requested and received data from volkswagen regarding my2006-2007 passat vehicles.the failure report for this engineering analysis contains data for my 2002-2003 and my 2006-2007 vehicles.odi needs to further investigate this issue.to facilitate the acquisition and analysis of additional information, this investigation has been upgraded to an engineering analysis.odi is expanding the scope to include my 2001-2007 passat vehicles.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
EA07014VOLKSWAGEN OF AMERICA, INC09/28/200707/07/2008PASSENGER ENGINE COMPARTMENT FIRES08V156000
 The manufacturer notified nhtsa on 04-apr-08 that a safety recall action would be initiated to remedy the issue.in june 2008, the manufacturer issued a technical service bulletin (code 26e5/r5) regarding the specific procedures to be employed in this campaign.vehicle owner notification letters were sent beginning approximately june 13, 2008.the campaign was assigned nhtsa no. 08v-156.this recall affects all my 1999-2005, 5th generation gasoline-powered passat sedans and station wagons.approximately 412,000 vehicles are affected.corrective action will consist of installing additional exhaust system heat shielding to mitigate the potential thermal effects of engine ignition problems.based on this action, the subject ea has been closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
11/16/201215700001
 Car had been sitting all day drove it once caught fire around 4am in the morning car total alot burn bad in the front. i had notice that some features were not working but i did not attribute it to a electrical problem according to the fire dept who came to put the blaze out. *tr
11/16/20121570000
 Car had been sitting all day drove it once caught fire around 4am in the morning car total laot burn bad in the front. i had notice that some freatures were not working but i did not attribute it to a electrical problem according to the fire dept who came to put the blaze out.
ENGINE AND ENGINE COOLING
01/04/2012127900
 Tl- the contact owns a 2001 volkswagen passat. the contact stated that the vehicle was leaking coolant, causing smoke to come out of the vehicle. the dealer diagnosed that antifreeze leaked onto the electrical wires. the dealer denied any assistance with repair to the failure. the manufacturer was notified, but denied any assistance with repair to the failure. the vehicle was not repaired. the failure mileage was 127,980 and the current mileage was 128,000. nw
12/19/201170000
 Tl* the contact owns a 2001 volkswagen passat. the contact stated that the vehicle was sitting at a traffic stop when he noticed smoke and fire coming from under the hood of the vehicle. the fire department was called to extinguish the fire. a police and fire report was filed and available. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure and the current mileage was 70,000. the vin was unavailable.
12/19/201170000
 Tl- the contact owns a 2001 volkswagen passat. the contact stated that the vehicle was sitting at a traffic stop when he noticed smoke and fire coming from under the hood of the vehicle. the fire department was called to extinguish the fire. a police and fire report was filed and available. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure and the current mileage was 70,000. the vin was unavailable. kmj
12/19/201170000
 Tl- the contact owns a 2001 volkswagen passat. the contact stated that the vehicle was stopped at a stop light when the contact noticed smoke and then quickly fire coming from the hood of the vehicle. a fire and police report was filed. neither the dealer nor the manufacturer were notified of the failure. the vehicle was not repaired. the failure and current mileage was 70,000. the vin was unavailable. nw
11/07/2010165000
 Clas action law suit settled with vw for oil sludge. this makes no sense by the time the settlement was reached my 2001 vw passat, 1.8 turbo was not covered. 7 or 8 weeks ago i took my vehicle into the vw dealer (halmark vw of madison) they told me i had a sludge problem and didi not veen mention that it was a known problem or that the law suit was underway- very sneeky. thye told me to repalce my engine or to change the oil every 1000 miles for awhile. my abs and cumputer module failed at the same time with no one taking responsibility for it. now i have the problem but have no way to get it resolved
07/01/200851000
 Tl-the contact owns a 2001 volkswagen passat glx. while driving approximately 40 mph the vehicle engine light came on. the contact stated he drove the vehicle to his destination. the vehicle was taken to a local repair shop and he was told the catalytic converter needed replacing. the failure was constant since july 1, 2008. the vehicle has not been repaired. the approximate failure mileage was 51,000 and the current mileage was 62,000. vwb
09/03/20091060001
 I brought my vehicle into firestone for a rountine tune-up and to replace my axle. because of firestones mis-diagnosis of the tune-up, they determined it was the engine coil. my vehicle had to be towed to audi of brookline for a complete diagnostic and they found this.....a pre-existing condition - e.c.m..the engine coil was only a symptom of the bigger problem in the faulty e.c.m. misfiring. prior to bringing my vehicle into firestone, it was operable. because of their tampering with the ignition coils; my vehicle was subsequently destroyed. regarding the diagnostic report, the current and passed condition of my vehicle, which is normally a healthy, safe, vehicle, is as follows: fuel delivery inspection at present time, ignition system check, and power provided to coils tech found no communication between engine control module (e.c.m.) and a.b.s. control module because a.b.s. control module was disconnected. reconnect and access a.b.s. system and fault detected customer aware of the a.b.s. problem and warning has been on for a while. that is true, and not the reason for this letter. continued: found e.c.m. fault for #3 ignition coil open circuit. pin check wires on #3 ignition coil plug #3 post from connector to e.c.m. found height resistance in wire, replaced #3 connector and re-tested ok. also clean and replace terminal on top of valve cover for proper ground. start engine and road test vehicle, found engine misfire on #1, #2, #3, #4 ignition coils. i have to replace all 4 ignition coils, catayltic converter, and e.c.m. this is the second ignition coil replaced in the 1 year i've owned the vehicle. this car has more mechanical errors than imaginable. the estimated cost of repairs is in the thousands. i can't afford to maintenance this tempermenatl vehicle. i will have to junk the car. i refuse to fix this vehicle. pushing for a recall!! *tr
02/02/20081550001
 1. during my wife's morning commute the oil light stop engine light illuminated in our 2001.5 vw passat. fortunately she was in a rural area and was able to get the car shut off immediately and coasted off the road without incident. 2. the failure was the result of severe oil coking with the 1.8t engine. vw issued a notification letter dated august 2004 advising of the ?oil sludge? problem. the letter states ?engine oil sludge occurs when old, dirty engine oil thickens and cannot continue to provide adequate engine lubrication.? the letter implies the issue is due to poor maintenance. in reality the failure is due to a latent design defect of improper heat rejection attribute of the engine sump. basically not enough oil quantity and oil cooling capacity. the oil then cokes over time in a similar manner as is encountered on gas turbine engines under extreme temperatures. eventually the coked particles accumulate and plugs the sump screen. the oil pump then resulting in the loss of oil pressure and engine failure. the loss of engine power at a critical time is a safety concern. 3. fortunately as our car was not run without oil pressure i was able to save the engine. vw would not honor the warranty despite providing a log book from all the maintenance performed from new. they required all receipts of oil changes. i perform all my own maintenance. vw clearly has gamed the warranty and misrepresented the problem as poor maintenance and sludge. i have always changed the oil every 5k miles. this cost me nearly $2k in parts not including my labor. this is a major repair. the oil pump, sump screen, all crank case ventilation lines, turbo lines, etc. had to be replaced. there was coffee grounds (coked oil) throughout the engine. what a mess. i hold a bs in aero engr tech and faa a&p license. i run the aftermarket for a large gas turbine engine mfg. i know engine design and warranty gaming when i see it. *tr
08/13/20091
 I have a 2001.5- 2.8 dohc vw passat with just over 106k miles.at around 98k miles i started to experience a loss of power in the engine and got multiple misfires on the scan of the engine. this happens intermittently, although mostly when i start the car at the beginning of the day, regardless of temperature. fast forward 6 months, after already replacing the coil pack twice, i still have the same problem. the dealership wants to charge me over $600 dollars to try and figure out what might be the problem. they're still not sure. if anyone is having this problem, please let me know if you've figured out what it is. *tr
03/30/20091
 Tl*the contact owns a 2001 volkswagen passat. the vehicle was serviced for a routine tune-up and a honda dealer wrote on the invoice that the control valve joints and boots were torn, in addition to the shaft. the contact stated that the failures were related to several complaints on the nhtsa website. there had been no failure to date. the current mileage was 56,511. updated 05/08/09. *lj the consumer stated the cv joints were replaced. updated 05/08/09.*jb
11/03/200862004105/21/2001
 Tl*the contact owns a 2001 volkswagen passat. the vehicle failed a routine inspection because the engine warning indicator illuminated on the instrument control panel. the inspector advised the contact of a recall on her vehicle pertaining to the failure. the dealer stated that the vin was excluded from nhtsa campaign id number 08v156000 (fuel system, gasoline:delivery). the vehicle has not yet been repaired. the failure and current mileages were 62,004. the consumer stated there was a strong smell of gas every time she turned the vehicle off. updated 02/24/09. *jb
05/15/20081150001
 My 2001 vw passat abs module became defective after 1 year of owning car from the original owner. not sure if original owner had done repairs/replacements of the unit. now there is no communication between the car computer and the module, therefore no abs brake is active. abs light stays on and brake light flashes intermittently. there are also 3 beeps when car has been started. i am a very unhappy consumer of vw due to their faulty vehicle equipment and has deter me from purchasing any vw in the future. i have recently just had a repair to replace my maf sensor, 2 ignition coils, 4 spark plugs again after purchasing brand new ones just a month prior. it was very costly!! *tr
05/09/20081
 Owner driving the car when smoke began appearing from the right side of the dashboard. fire density increased rapidly and owner drove into a safeway parking lot was able to get out of the vehicle when it immediately filled with smoke. fire dept. was called and broke all windows causing a tremendous amount of smoke to be released. the smoke was white and black. *tr
04/12/200785925102/10/2001
 2001 passat 1.8l turbo. car's engine pressure warning light came on. the car was towed to dwight harrison volkswagen. they checked the oil pressure and said it was fine. they changed the oil and said the oil pressure indicator might have been caused by not using a vw oil filter. not one mention of the oil sludge problem that has been prevalent with this engine. drove the car for around 5000 miles without any more problems. then the oil pressure light came back on intermittently. i towed the car into heritage vw who said it could be an oil sludge problem but that i'll have to authorize 5 hours of labor to tell for sure (about $500). i cannot find all of my oil change receipts and vw won't advise if they will cover any of the repair until i spend the $500. what am i supposed to do after they've taken my car apart and i'll already spent $500 getting a diagnosis? i never received the letter vw said they sent about the problem in 2004. i've had the oil changed at vw dealerships after they acknowledged the problem in 2004 yet the dealership never once asked if i'd like to put in synthetic oil. don't they have any responsibility for the faulty design of the turbo engine? don't the dealers have a responsibility to tell you of the problem when you are getting the oil changed? this is typical of vw dealerships - they want you to spend money while they have a guessing game about the problem. they did this with a transmission problem i had, the cooling system and the check engine light. *tr
01/01/19011
 2001 volkswagen passat check engine and oil pressure lights illuminating. consumer states that the vehicle also experienced a loss of power and engine made a whining noise. *kb
08/15/20071
 I brought my vehicle for service on august 4, 2007, at vw dealership fairfax imports, in fairfax, va. at this time i informed mr. david deloatche, service advisor, that my coolant light (stop red light flashing) had come on and there seemed to be a leak as the fluid was not sustaining and rather spilling out. on august 4, 2007, i was charged $776.99 for manifold of services including an injector flush, power steering flush, brake fluid flush, and coolant flush. the coolant bottle was replaced and i was assured that there was no engine flush needed. i was informed that there wasn't enough time to fix the temperature sensor and the car was safe for me to drive. as i left the parking lot on august 4, 2007, after my service at fairfax imports, the coolant light came on and the temperature sensor rose to 260 degrees. i called david deloatche immediately to inquire on the safety of my car. i was assured once again to ignore the coolant light and the temperature sensor, and that it is safe for me to turn on and use the air conditioning and that the car was completely safe for me to drive. my employer, ibm sent me for training to palisades, ny from august 5 to 12, 2007. on wednesday, august 15, 2007, i was enroute to ibm office in bethesda, md from fairfax, va. my engine blew out on highway 270 and i was placed in a dangerous situation. my safety was disregarded as my vehicle wasn't properly fixed, and i was abandoned on a major highway. *tr
08/07/2007001/10/2001
 Tl*the contact owns a 2001 volkswagen passat. she stated that the check engine light remained illuminated. the dealer stated that the engine coolant temperature sensor needed to be replaced. the dealer stated that they would make the repair; however, there would be a charge. the current mileage was 67,000 and the failure mileage was unavailable.
07/10/20055
 I own a 2001 volkswagen passat station wagen and have had nothing but trouble with it since i bought it. i had to replace the engine due sludge and volkswagen of america would not reimburse me because i was missing one oil change receipt the lights keep coming on in the car telling me i have engine problems once again, and i bring it in for regular repairs and check ups. currently the suspension part of the car has gone and that will cost another $2000 on top of the $7000 i already put into it. that does not include new tires and other things that have gone wrong with this idiot car. volkswagen does not stand by its customers at all and i will never ever buy from them again and will tell people i know the car is a piece of crap. the place i bring in my car to for repair already knows that. do not bring it into a volkswagen repair place to have it fixed> they are the biggest ripp offs and so totally dishonest!!!! i bought the car from jack daniels in fairlawn, nj and have had it repaired at trend motors, in denville, nj *jb
03/22/2007100000302/12/2001
 Engine sludge in engine leading to failure of the oil pump and the turbo. in addition, also had to have the front control arms ,and tie-rods replaced , and even now there were still problems with the front suspension. i have researched and found these were similar problems with many passat owners. i still recall the major issue / recall over the ignition coil failures and how vw of america denied there ever was a problem. the entire car should be declared a lemon !!!! the oil pump failure leading to failures of the turbo, and seizure of the engine should be proof enough that this car has too many major problems and should be recalled . *ak
10/25/200665106/24/2001
 10/24/06 my 2001 volkswagon passat has a stop warning light come on stating low oil pressure. come to find out the 1.8 litre turbo engine which my car has is non to have oil sludge problems and that vw is aware of this. i never received a letter from them stating this or the fact that i should use synthetic oil. called the huntsville, al vw dealership and they said that unless i have pristeen serve records they will not pay to fix it at a cost to me of over $1800. my husband changes the oil in my car so of course i do not have the service records vw is requiring. i hear the no longer make the 1.8 liter turbo but are not willing to honor fixing a problem we knew nothing about.
09/04/2006311/19/2003
 Tracking number: 2155906 date: september 09th 2006 11:24:34 am complainant: laura fitzgerald - re: 2001 passat vws and the ongoing sludge problems!!! *jb complaint: my complaint is the same as everyone else with regard to vw passats. sludge!!!! i just spent $2000 trying to fix the problem and it happened again 2 days later. my mechanic tells me that he did some research and that there is an inherent problems of sludge in these cars especially. i would like to file a complaint and ask if you have any referral attorneys familiar with this problem. please let me know as soon as possible. i have to rent a car at $30 dollars a day and my insurance doesn't cover it. if this is been going on so long, why is there not a class suit? if you have a number i can call for same, please advise. thank you, laura fitzgerald, 4 robin court, farmingdale, ny 11735. you can reach me by phone at either 516-249-4515 home, or 631-293-3555 (ex. 142). i look forward to hearing from someone soon, and your help is much appreciated. *jb
08/28/200652000102/02/2002
 Dt*: the contact stated an independent mechanic determined the vehicle had oil leaks from every seal and gasket. oil was all over the entire bottom of the vehicle. the dealership was not contacted.
07/17/200662000107/14/2000
 We have a 2001 passat and put about 10k miles/year. the car has been serviced about twice every year at our local vw dealership since we bought it new. we originally bought the car with safety in mind. while driving on the interstate about a week ago, the engine light came on. the car seized/stalled as i was getting off the interstate. this could easily have led to a serious accident. i had the car towed to our dealership. once they realized what had happened, they became very hostile. they asked us for all of our records. they had incomplete ones for us as the dealership had changed hands a few years ago. we have almost every record but this will not suffice for them. they are asking for half of the 11k repair bill (and suggested that we repair it and trade in for one of their used cars). what really bothers us is that part of the problem of missing records is due to the dealership. the other issue is that when the car had failed, the tow guy showed me that the oil cap was encrusted with sludge. when i pointed this out to the dealership and that while they probably would have seen this at the last oil change, that they are under no obligation to inform the customer of such a potential hazard. this is a major safety concern and vw/vw dealerships should be obliged to watch for this and at least suggest an engine flush. after too much trust, we are very disappointed with vw for this. they should know better. *jb
06/08/200653000102/18/2001
 My 2001 passat------my husband and i were driving on the freeway, the stop engine light appeared in big red lettering and proceeded to say that the oil pressure was low. we got to a gas station and checked the oil and it looked fine. got home and looked again with better lighting, still the same. we had the vehicle towed to the dealership. there the service center had told us that this was due to oil sludge and will be covered under our extended warranty if documentation was provided for all oil change services. not to mention the vehicle was purchase in 2001 with 6 miles and has only got 53000 now in 2006. i have gotten the routine oil changes up to date and they are requiring me to show proof of all oil changes. i would like to know who keeps every oil change receipt!!! this is insane. i am so fed up with the way vw is taking care of this issue, they are using this as an excuse so that they do not have to repair my vehicle. i am still in the process of trying to find all the documentation that is needed. i can not believe that less than 3 weeks of my last oil change vw still will not provide me with moderate service. i will never, repeat never buy another vehicle or recommend vw to anyone!! i have read all other similar complaints and i can see that vw has no remorse for the fishy service it is providing. i will take this action further. i just wonder how many people got there vehicles with the sludge covered under warranty??? why even purchase the warranty if it is not covering the problem??? *jb
10/01/2005790001
 Engine oil sludge- i have been reading about volkswagens problem with 1.8 turbo engines creating a sludge that results in low to no oil pressure. i have one of the cars affected, a 2001 passat. recently my stop engine light came on. i did stop and changed the oil and filter immediately. i called a volkswagen dealer and he said that yes my car was covered for 8 years from in service date. he did say however that trying to get everyone to sign off might pose some difficulty when the problem actually arises. my friend has a 2003 audi with the same 1.8 t and he has had his car in for this problem twice. i think there need to something from a government agency to document this problem and hold volkswagen accountable. i can't believe that they are still allowed to make these same engines. *jb
02/25/200513000109/04/2004
 Since buying the car, there has been an odor from the heater vents. on february 25, when using the heater, my son reported large amounts of mist coming from the vents. the dealer checked and foudn that there is a crack in the heater core, and the mist was from pooled antifreeze. the mist is clearly toxic, yet we were breathing it for weeks, only noticing when the crack worsened. the car has only 17,500 miles on it. why did the heater core crack? *ak
10/24/200449000111/22/2000
 Identical to complaints 10089069 and 10097846. sudden warning light appearance while driving in highway. indicated low oil pressure -- stop motor. by the time an exit was reached engine was sputtering and knocking. mileage is approximate -- car is at dealer about 50 miles distant. ar is within warranty mileage and years (7 years/70,000 miles for power train). volkswagen is refusing to provide warranty coverage because mileage was not recorded on receipts at time of oil changes. have tried to work with both the vw dealer receiving the car as towed, and volkswagen customer service. *ak
09/30/2004385001
 Oil sludge builds up in the engine. the oil is breaking down which is clogging the engine. while driving a light illuminated the dashboard, stating stop do not drive the vehicle oil pressure problem, and could damage the engine. there was no warning until it actually happened. consumer contacted volkswagen. *ak
08/27/200472300106/26/2001
 2001 volkswagen passat - oil sludge - my car had a stop low oil pressure warning light. i had it towed to the dealer and was told i needed a new oil pump for $900. volkswagen would not pay for the repair, so i did. 10,000 miles later my engine failed and i was informed by the dealer i needed a new engine for $11,000. again vw would not cover this fialure.. volkswagen is trying to look like the nice guy with their extended warranty. the big catch--must have every receipt for every oil change to prove they were done every 5,000 miles. volkswagen is not standing by their car. horrible to deal with. this is a huge problem with many passat owners affected.*ak
12/23/200330276202/10/2001
 I leased a 2001 volkswagen passat 1.8t in feb. 2001, which i am currently having problems with. the vehicle jumps when driving and/or when stopped. it also jumps forward when stopped. this is a accident hazard since i have had instances when stopping at a traffic light/stop sign, the vehicle jumps forward thereby causing it to come to a complete stop after the stop sign and/or traffic light. i immediately took it in for service at the dealership, and i was told that the air flow sensor had to be replaced, but at my expense. unforunately, my car's warranty expired, but my car only has 30,000 miles. i later found out from the dealer that there was a bulletin out for an extension of the warranty only on the 2002 passat 1.8t, since these types of vehicles are having the same problems as my vehicle. my question to you is that how come the 2001 and 2002 passat 1.8t vehicles are having the same problems with the mass airflow sensor, but only the 2002 passat has an extended warranty on it. i find this very upsetting, since i now have to personally pay for the service, but yet owners of the 2002 passats do not. this was the first time leasing a volkswagen vehicle, and it will be my last. my car has been in for service several times for different repairs and also had 3 recalls. i will be turning in my vehicle in 5 months and am so looking forward to it, since i was not happy with the vehicle nor volkswagen service. *ak
01/30/200310002305/01/2001
 While driving the vehicle the engine light had come on and there was a heavy vibration that forced vehicle out of the road. the engine coil pack was found to be faulty. the dealer changed the coil pack but the incident happened again in which the dealer refused to change. ts vw admitted that the coil pack(s) were defective, but stated that the could not repair due to the lack of parts. scc
12/01/2001
 Consumer stated that while driving engine constantly overheats and check engine light continously illuminates. problems have been occuring since 1000 miles. ts
ENGINE AND ENGINE COOLING - COOLING SYSTEM
09/10/20091020001
 Heater core failure,plugging up. vehicle has no heat unable to clear windshield to see. heater core porses too small and clogged from reaction from anti freeze calcified reaction with metal used in core. *tr
06/15/2006780001
 Water pump failed on freeway, unable to drive vehicle. *jb
09/17/200676000105/10/2005
 Purchased 2001 passat in may, 2005. had same 'non-covered' oil pump problem as many on the list have. last month, noticed a pool of oil on the garage floor after backing it out. looked under the hood, noticed that the antifreeze overflow looked like a chocolate milkshake. oil cooler and oil cooler seals had to be replaced. 76000 miles. *nm
04/14/20061
 2001 volkswagen passat coolant warning light illuminated and engine shut off. once the vehicle was restarted it ran at reduced power. upon inspection mechanic determined there was a faulty sensor in the cooling jacket. *kb moisture invaded the sensor, migrated up the wiring harness and destroyed the computer which managed all engine functions. the consumer was billed $3200. the technician at the dealer explain that this was not an uncommon failure. the consumer contacted the manufacturer but they refused to provide any assistance. *nm
06/10/2005349001
 A/c slowly stopped blowing cold air, fumes or smoke began coming out of the vents. coolant leaked all over the passenger floorboard which is now ruined. dealer said the heater core needed replaced which was not covered under the extended warranty. total repair cost was $1700, all this and the car only has 35,000 miles on it. i have heard that this is a common problem according to the dealer. eyes have been burning lately from the smoke that was being blown through the vents. dealer replaced heater core and there is still a bit of smoke being blown out. very displeased.
09/26/200340100105/01/2001
 My 2001 volkswagen (vw) passat experienced a problem that is well documented in the volkswagen passat user community as frequently occurring and confirmed by vw service technicians as a problem seen often. my service technician reported seeing this problem about 4 times a month. the car contains a pollen filter. the seal around the pollen filter failed. when the seal fails, water comes into the car around the passenger side footwell, flooding both the from and rear of the car, and, in our case requiring about $600 worth of repair. reported consequences of water coming into the car, include (1) subsequent failure of the instrument lighting n the center console, making the audio, ventilation, anti-slip override and emergency flashers more difficult to access at night; (2) failure of either the airbag triggering mechanism or the airbag warning light, owner cannot distinguish; (3) and failure of the central locking system (doors and trunk -- locked doors cannot be unlocked from outside.) this problem occurs when the car gets wet -- for example when driving in the rain -- and results in failure of systems related to interior lights, electrical components, airbags, and locks -- all critical for safety in either normal or emergency situations. volkswagen has denied my request for financial relief from the repair costs i incurred fixing the failure of the pollen filter seal in my 2001 passat. *la
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
12/12/200224204109/14/2001
 Fan behind glove box area squeaks (chirps) when fan is blowing and heat is on. every winter this occurs and the dealer has looked at it, but could not offer a solution. *ak
11/01/200120000
 Vehicle's engine is leaking oil causing fumes to escape into the vehicle. dealer notified. please provide additional information. ph
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY
09/01/200599387207/15/2001
 Dt: the contact states that the vehicle is a 2001.5 volkswagen passat. there is a problem with the windows fogging. this occurs when the temperature is around 50 degrees or less. the fog will appear on the window after the vehicle is started. sometimes the fog will appear after the contact was driving. it will occur wither or not the heater or fan turned on. the problem seems to be less severe once the vehicle was heated . the only way the fog will go away is if the air conditioner is turned on high. she has already taken it to the dealership twice, each time they did a pressure check to the heater core , but no repairs were made. she is taking it back again to the dealer. there was a previous problem with the radiator leaking. the radiator was replaced on october 4, 2005. the fog problem appears to have gotten worse since the radiator was replaced. *ak
ENGINE AND ENGINE COOLING - ENGINE
03/20/201062000
 Vw engine oil sludge problem.
03/27/20091420001
 2001 1/2 volkswagen passat station wagon, manual, 1.8t persistent issues with ignition coils, and check engine light over 8 years. *tr
09/10/200536000
 Tl*the contact owns a 2001 volkswagen passat. while driving approximately 55 mph, the stop vehicle do not drive, and oil pressure warning indicators illuminated on the instrument panel. the indicators remained illuminated until the engine was turned off. the vehicle was towed to an authorized dealer and they repaired the engine. the previous repair required the vehicle to remain at the dealer for one month. on three separate occasions, the vehicle was taken to an authorized dealer for identical failures, but there were no resolutions. in addition, during rainy weather conditions, five inches of water leaked onto the front passenger side floor panel. there was electrical failure due to the water leakage that caused gear component damage. recently, the contact received a recall notice that consists of installation of a drainage filter and fuel system component repair. the vehicle has not been repaired for these malfunctions. the nhtsa campaign id number was unknown. the failure mileage was 36,000 and current mileage was 85,000.
07/01/2008740001
 I was driving to my new employment when my 2001.5 passat lost power. the engine ran very rough and the idle was stable. the engine continued to stall and rendered the vehicle unusable. my passat was taken to a garage near my place of employment and i was told the cylinder #4 has failed. i had the vehicle towed home (90 miles) to my local garage to be told the same. cylinder #4 has no compression and the turbo has also failed as a result of the failing cylinder. i was told by vw that i need to replace the coil packs and spark plugs and the error should clear up. i had the mechanic replace the spark plugs and all four coil packs on the vehicle. after the repair the mechanic stated to me that the vehicle performance and issue was not fixed with the repair and the cylinder #4 was still down. i have been left without a vehicle now for almost two months while still having to make payments on a vehicle that i can not use. *tr
07/26/2008771051
 I have a '01 vw passat. i had to go to the vw dealer today since i was hearing a pinging noise when i drive. they checked and advised that the lower control arm and tie ends would need to be replaced since they were worn out. the car has 77k miles and on researching have found that other vw passat owners from the same time frame are having the same issue. it has been attributed to design flaws. i am worried that this is going to deteriorate and lead to an accident. additionally they identified a valve cover camshaft seal leakage. this is another issue that has been identified by other owners. *tr
02/11/2007110/15/2005
 I have a 2001 volkswagen passat and the check oil pressure stop engine light came on yesterday. the oil level is fine. we had an oil change the day before. the car had to be towed to the volkswagen dealership. this comes three months after we had to send it to volkswagen to have a cooling problem worked on which cost over 3,000. they were told to fix anything that was wrong with the car. *nm
02/05/200730209/10/2005
 I have a 2001 vw passat that i purchased a 18 months ago. the car was a certified vw and had a warranty extended till 74,000 miles. at 70,000 miles while driving i had the stop low oil pressure light come on- it was time for an oil change so i took it in for an oil change and for the dealer to find the problem. no issue was found. now at 75,500 miles the light comes on again- this time more issues. i pulled over immediately to find that all my oil was leaking out of the car. towed vehicle to closest vw dealer as i was 120 miles away from home. dealer informs me that the camshaft adjusters were leaking oil badly and the cost to fix is $2,600. - car is still in the shop and hopefully no more problems will be found. 1,500 mi outside warranty and vw can do nothing to help lower the expense- even though i had a issue w/ low oil while within my warranty period. *jb
10/17/200670000405/19/2001
 With just about 70000 miles on the volkswagen passat, the engine started leaking oil from 4 areas: cam seals, valve gaskets and some leaks on top of the catalytic converter. the oils leaked onto the catalytic converter causing toxic fumes. the problem recurs consistently even after fixing it. the volkswagen passat 2001 model is extremely dangerous with such rudimentary engine problems and could potentially cause death. there is no clear documentation on what parts are covered under warranty available to the customer. with the nearest dealership 30 miles away, it becomes extremely difficult to take the car to the dealer everytime this happens just to check if the parts will be covered under warranty and it costs nearly $3000 to fix these problems. *nm
12/15/200698994104/25/2001
 Having an oil sludge problem with a 2001 1/2 model year vw passat with a 1.8t engine. recently had a low oil pressure warning light come on, requiring the vehicle to be towed to a local vw dealership. dealership diagnosed as an oil pump problem, most likely caused by an oil sludge problem. if it is caused by oil sludge, then engine damage is likely to be found as it seems to be a common problem based on web forum postings by other passat owners who have experienced the same problem. vehicle is unoperable at this time. vw is refusing to cover to the repair under warranty due to insufficient documentation of oil changes. all vw service intervals were completed for the vehicle including all oil changes and are backed up with documentation. i am still trying to get clarification from vw as to why the documentation is considered insufficient. vehicle has 99,004 miles on it. oil changes prior to 30,000 service interval were completed at vw dealerships and included vw approved non-synthetic oil. oil changes from 30,000 miles/january 2002 forward were completed using synthetic oil. vw recognized the sludge problem and issued a warranty extension in august 2004 along with requirement to use synthetic oils (nhtsa tsb #10009888 and #10009873). a previous problem occured at 78,400 where a defective head gasket was replaced. during that service the head gasket, oil cooler, oil pump, and associated parts were replaced under warranty. based on web postings from other owners this may also be associated with the oil sludge problem. *nm
11/22/200698069111/17/2000
 I had a synthetic oil change on my 2001 vw passat, november 7,2006 at heritage vw (dealership) and then on november 22,2006 the vehicle slowed and the display showed stop with an oil icon. i immediately stopped the car and checked the oil. there was oil in the car but i called the dealership and they said do not drive the car, there is probably sludge in the car. i towed it in the dealership and they said it needed a new oil pump with a new oil screen and it did have sludge. this repair was $1267.00. i was not offered any warranty reimbursement at that time. later i found out that this is a widespread problem with vw. why did they not see the sludge when they did the oil change nov 7,2006? *nm
08/29/200685000105/01/2005
 Dt*: the contact stated while driving 45 mph on the highway, the engine stalled and there was a loss of all power without warning. the engine would not restart and the contact pushed the vehicle off the road. the vehicle was towed to a dealer who determined there was excessive oil sludge and the engine needed to be replaced. the manufacturer was alerted.
01/01/19012
 Mechanic refuses to repair 2001 passat electronic control system. *ts the consumer stated the problem had been mis-diagnosed on more than one occasion. the vehicle had an oil hose leak. *jb
10/10/200536987108/24/2000
 All bolts holding compressor in place broke. *nm
12/09/200542900103/29/2005
 My 2001 volkswagen passat needs a new engine because it is filled with sludge. after researching this on my own i found that this is a common problem with the 1.8t engine. vw issued an extended warranty on that engine provided the consumer can produce oil change receipts showing the car was maintained according to the owners manual. i sent them the proper receipts showing my car was maintained properly and they still denied me. my car only has about 43,000 miles on it and i just bought it 10 months ago. *jb
10/10/200547000203/15/2004
 Purchased the vehcile (second-hand) from the lexus dealership on veterans drive in metairie,la back in march 2004. here is my complaint: my family evacuated for hurricane 'katrina' and we left the vw behind at the house. well, it sat for about a month. once we got back to the vehicle, we noticed it was not running good at all. very rough. very different than before the storm. i checked the car out and found out it was very low on oil. yet, we have no oil leaks. i could not explain where the oil had gone. and the oil in the case of the vehicle looked grainy and sludgey. we thought it was storm related and filed a claim with state farm. we then took it to the local vw dealer near my office to have to locate the problem. the vw service guy said, yes, volkswagen has identified a mechanical problem with our model vehicle where the turbo can not handle conventional motor oil. they would fix that free of charge....however, they need the last 12 month history of our oil changes. well, at first i thought this would be no problem. we have always gotten our regular oill changes so the receipts should be handy. well, i didn't take into account that the destruction of our new orleans home by hurricane katrina. our house was a total loss and so were those receipts. i think we managed to get our hands on two of them. well, that's not good enough for vw. as a matter of fact, they won't even take hand-written receipts from the oil change places. i am extremely angry that they will not fix an existing problem with their vehicle without this information. they acknowledge the fact that it's the vehicle mechanisms but they refuse to fix it without copies of receipts i can never produce. all of new orleans was destroyed. now, my wife, who has to commute 50 miles each way to work, has to drive her unsafe vehicle and endanger her life because vw refuses to fix a problem they admit their car has. we have no recourse but to file this complaint with the nhtsa. *nm
11/02/200578000103/17/2002
 Oil pump failure: the warning light turned on stop, oil pressure low contacted vw and was told that i needed to bring the car in for an inspection. it was determined that there was a sludge build up in the oil which caused the oil pump to fail. recently vw has issued a new warranty for the replacement of the oil pump due to this problem, only if you have your oil receipts from day one. i wish to keep my vw for a long time and yes oil was changed on a regular basis, however receipts are difficult to find from day one. from my findings and what makes sense is that the turbo is over heating the oil and building up a sludge in the oil. as of today my pump was replaced along with the cam. the dealership did the necessary work but has not really informed me as to any future problems that will arise. where as other oil repair shops know of vw with turbo that have failed at 20,000 miles and then again at 40,000 miles. as of today i question if the turbo was inspected for sludge or was an oil flush done. *jb
07/05/200440000101/28/2004
 While driving my 2001 volkswagen passat on highway 95 at highway speeds, the stop engine light came on. the oil pressure warning light came on and indicated no oil pressure. we had to have the vehicle towed to the nearest volkswagen dealer where it took a complete engine teardown and oil pump replacement. the vehicle had only 40,000 miles on it and had been maintained well. this occurred without warning and could have resulted in stranding a woman or children alone. no deaths occurred, however complete engine failure at highway speeds could have resulted in loss of control of vehicle, leading to same.
03/31/2005109/17/2001
 Engine light continually goes on and off, when blinking on, the car shakes, as if it is about to stall, and a bad odor emits. when driving , the car would not exceed 20-30 mph, even when the gas pedal was to the floor. brought the car to vw first time, they said the light came on because the car was idle for a day or so. the 2nd time, after going to an independent repair shop and having all the plugs replaced and a complete tune-up, same thing happened the next day. independent shop said the only other thing was the ignition coils and that they were expensive. called vw dealership(car is on extended warranty-less than 30 thousand miles & a 2001), waited 9 days before they could look at the car, however, the engine light was out again. i explained to them the problem, and all they said was that vw does not have a recall on the ignition coils, they replaced the newly purchased plugs again, and said there was nothing wrong with the coils??? cost me $261.00 plus a rental car, but there was nothing wrong.*ak
11/28/20041
 The crank shaft screw got loose, backed out, and rattled throughout the engine at 50 mph. consumer was informed by the dealer that a new engine was needed because the screw ruined the interior parts of the engine.*ak
11/09/20042
 Check engine light flashed on the dashboard intermittently. consumer took vehicle to the dealer for inspection, and mechanic determined that the sludge was inside of the engine, and engine needed to be replaced. *ak
11/10/2003260003
 The consumer replaced the oil pump on the vehicle three times. the oil pump has damaged the engine and the dealer has refused to replace the oil pump because it damaged the engine. *jb
07/20/2004108000208/01/2001
 In july 2003 my 2001 volkswagen new passat 1.8l turbo had symptoms related to oil pressure problems. as i was traveling on vacation the car gave warning of this situation and the system advised that the car be stopped immediately. i stopped the car and began pursuing options to get the car to the nearest dealership. the dealership diagnosed the problem as oil sludge. the repair was as simple as cleaning the oil pump strainer and oil pan. the repair cost approximately $500.00. now, some 20k miles later my car had another oil related issue. this time the oil cooler malfunctioned and ruptured causing $8,000 - $10,000 in repair cost. of course the car is not under warranty and recent actions by volkswagen to extend warranties for oil sludge do not include the oil cooler. the oil sludge issue has been identified as a major concern of volkswagen of american by their actions toward the warranty extension, but they are avoiding parts and the mechanical operations that could lead to the problem being corrected. obviously oil that is not properly cooled will break down quicker than oil running at more acceptable temperatures. currently, volkswagen can make no conclusive analysis as to the relationship between an oil cooler malfunction and oil sludge. this would be key in determining the responsibility for the car repairs. volkswagen of america's customer care advocates have referred me to my dealership on two occasions and my dealership seems to be unable to make 100% conclusive decisions. i believe it is volkswagens responsibility to guarantee their products. they are in no position to avoid responsibility especially after allowing the oil sludge issue to continue from 1998 models cars to current 2004 models without offering consumer assistance. six years is a long time to have potentially serious mechanical issues unaddressed. thank you. *jb
08/29/200456000112/23/2000
 2001 volkswagen passat - oil sludge - my car had a stop low oil pressure warning light. i pulled over, checked oil and oil pressure was not low. proceeded and car lost power on the highway. it was very dangerous pulling over.*ak volkswagen will not pay for the $6000 repair. engine seized. volkswagen is trying to look like the nice guy with their extended warranty. the big catch--must have every receipt for every oil change to prove they were done every 5,000 miles. volkswagen is not standing by their car. horrible to deal with. this is a huge problem with many passat owners affected.
09/01/2003601/20/2001
 The engine light intermittently turns on and off in my 2001.5 passat v6. the car was purchased in jan 2001 and currently has 32k miles. the car has been in service for this problem a half dozen times, in the last 6 months, without resolution of the problem. the first time, a comupter chip was replaced (over $100), but the problem persisted. each additional time, the service dept. stated they could not find a problem and reset the car's computer. it may be a coincidence, tut the light seems to come on in cold weather.*ak
03/01/200430000104/25/2001
 The consumer stated that the vehicle burned oil too fast. the vehicle was taken to the dealer who determined that the gaskets were leaking. *nm consumer made two oil repairs and headlights needed replacement on vehicle. also, vehicle's rear brakes needed replacement. *la
10/15/20035910010/15/2003
 Upper control arms on both sides are worn out. tie rods are worn out on both sides. catalytic converters needed replaced. i paid for the tie rods, warranty covered converters, and i have not had the upper control arms replaced. oil leaks on engine. interior lights do not activate when drivers door is opened.
01/14/200455000105/02/2003
 2001.5 new passat 1.8 turbo i purchased in may of 04 with 26 k miles replaced the oil pump at 35000 and i picked the car up from the dealership yesterday and drove a block noticed a new noise went back to the dealership they say it needs a new turbo unit. *ak
1
 Consumer noticed engine consumed and leaked an excessive amount of oil. while under warranty, dealer had inspected several times but couldn't find anything wrong. now it's out warranty and they have a kit to fix the problem. *ph
11/13/2003496001
 While driving at 60mph the stop engine oil pressure indicator light illuminated. vehicle was towed to the dealer, technician inspected vehicle and didn't find anything wrong. then, consumer drove vehicle and it stalled. dealer indicated engine needed to be replaced. *ak
08/14/20031
 At about 61000 miles my 2001 volkswagen passat displayed a check engine symbol and a dashboard message indicating a problem with the emissions control system. i took the car to my local dealer. i was told that the light and message were related to a service campaign relating to a vacuum line and that the issue was addressed. at about 74k miles, the same light and emissions control message reappeared. i returned to the same dealer and was told that there was nothing wrong with the vehicle, that it was tested and everything worked fine. the codes were reset and the vehicle was returned to me. shortly thereafter, however, the light and emissions control message reappeared. this time, the shop foreman at the dealership suggested that i arrange to leave the vehicle for extended testing. i agreed to do so. after a day or two of tests, it was determined that the catalytic converters on the vehicle were malfunctioning. i was told, however, that despite the 7 year/70,000 mile federally mandated emissions system warranty, volkswagen would not pay for the repair, because the vehicle now had about 79k miles on it. from speaking with several sources, including the dealership's foreman and a representative of volkswagen, i learned that the vacuum line repair performed at 61k miles was not related to the emissions message that first appeared at that time. it appears that, although the vechile has clearly indicated a problem with the emissions control system since the incident at 61k miles, no one took the time to diagnose the problem until, unfortunately, after the warranty period had run.*ak
02/03/20031
 The vehicle stalled.*jb
10/18/2000
 On three occasions oil pan was punctured while going up an incline of driveway, believed oil pan was too close to ground. dealer / manufacturer notified, and no concern was given. please feel free to provide any further details on this matter. *ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
02/14/200892000103/30/2007
 My car just stopped. there could have been an accident had i not gotten off the road in time. i was on route 68, a 4 line highway. come to find out the timing chain and timing tensioner broke, which the manufacture knew would happen because all the repair books say to have it changed at about 65,000 to 75,000 miles. nobody told me that. if my children would have been in the car at the time needless to say if my wife would have been driving instead of me what could have happened. it is costing me over $2,300.00 to have it fixed. needless to say had i been warned i would have had it replaced. *tr
03/29/200434000109/14/2001
 Continuing oil pressure problems on the 2001 vw passat. widespread problem that is reported on the internet. causes premature engine failure due to premature burning of oil. in my case, vw is not taking responsibility for this defect. *jb
10/01/2001212/01/2000
 Consumer stated the vehicle failed to start on 2 occasions and the dealer could not find the source of the problem.*jb
10/22/2001408/01/2001
 I purchased a 2001 vw passat on august 19, 2001 from trans ocean motor in pasadena, ca. in the 8 weeks i have owned the car it has been returned to the dealer 4 times for the same problem. the last time it had to be towed because it just stopped in the middle of the street. the car lost power and then the engine died. when i restarted the car, the epc light turned on and then the malfunction light or in other words the check engine light turned on. the previous incident which was 1 wk prior to this one, i was on the freeway and the rpm went erractic. even though i was stepping all the way down on the gas pedal, the car had lost power and would not drive more than 50 miles/hr. the dealer aware about my safety concerns have tried fixing the problem several times however, the problem has been getting worse. i am really concerned about my safety. the car is not reliable at all and my greatest fear is that if this car keeps giving me engine problems, one day i'm going to find my self involved in a terrible accident that could have been preventalble. if needed, further detailed nformation regarding service reports can be provided. - ca. *ak
09/03/2001408/01/2001
 I purchased a 2001 vw passat on august 21,2001 from patrick motors in auburn, mass. in the 5 weeks i have owed the car it has had been returned to the dealership 4 times ( 2 x towed) for the same related problem. malfunction light has gone on each of those times. car has driven in low gear and there is a problem with hesitation of the vehicle when you press on the gas. the transmission control module has been replaced as well as frayed wires repaired that came from the manufacturer. the car has be undriveable per the dealership during these times. i have safety concerns with the type of commute i do every day to work. i drive 50 mins one way down rt 2, 495 and rt 3. i have been in the position of concern if my car will make it home, to work, will i cause an accident with the cars continued problem with the hesitation when stepping on the gas. to me this has created a safety issue. further info can be provided with more detailed information as well as copies of service repair order. thank you. *ak
10/23/20008
 Engine check light intermittently came on. vehicle would sometimes just stop. on october 18, 2000 while traveling at 65mph on freeway vehicle just stopped. consumer almost got hit 3 times trying to get the vehicle off road. vehicle has been taken to dealer 8 tmes. they have tried many things to rectify problem. consumer has contacted arbitration for assistance. once consumer had contacted them they tried unplugging computer and chips to see why light comes on. volkswagen finally said to replace computer.*ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
11/30/20051
 My 2001 volkswagen passat had a timing belt failure due to an internal component that caused the car to just turn off. this belt did not fail, but the component did which caused it to fail. here is the concern: just think if you are traveling in bumper to bumper traffic and this part fails, you are all done. you lose the car, nothing is available to get you over to a safe spot. its just a matter of time when someone is traveling and this happens. note - volkswagen is aware of this issue and offers a upgrade kit to replace this part. also, no where in their service guide lines will you be able to detect this part through the techs. i'm hoping by submitting this we make them accountable and to correct this issue. i do have the belt which shows that it did not fail as they pitched it.*ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER
01/23/200885000103/13/2003
 I own a 2001 volkswagen passat with a 1.8 liter turbo engine and 85,000 miles. my oil light came on so i took it to the vw dealer right away. the dealer claims my motor is sludged. even though vw has extended the warranty for 8 years because of this problem it will not cover my vehicle repairs of over $2,000 and growing. i have kept excellent track of oil changes in my vehicle maintenance book and even changed every 3,000 when the service calls for only 5,000. i have use a good quality sae valvoline 5w-30 motor oil which my owners manual says is fine. vw will not cover my repairs simply because i did not keep every single purchase receipt for my oil changes. they claim, without receipts there is no way of knowing that i put in appropriate oil. my response is, you spend $30,000 for a vehicle, i have proven i changed oil every 3,000, why in the world would i put in an oil that did not conform to my owners manual. this is the last vw my family will purchase. *tr
09/27/20036500001/07/2002
 I am the owner of a 2001 vw passat with 65,000 miles. i have owned approx 6 - 7 cars in my lifetime and have taken care of them the same. never have i experienced this with a dealer who requires all receipts. i was unable to locate 2 receipts and therefore was given the verdict of a $9000 bill to replace the 1.8 turbo engine. i am seriously appalled. my feeling that that the dealers are aware of this problem need to take some responsiblity rather than pour this in the lap of the owner. i would even think that they would consider 50 to 70% of the bill. i had to purchase another car thereby have two car payments because i cannot afford $9000 and needed to get to work and child to school, etc. i will never suggest this car to anyone!!
12/01/200472000109/01/2002
 'recall campaign' issued for volkswagen passat 2001, oil sludge warranty extension. *bf the vehicle broke down on the highway without any prior indications of problems, the oil and engine lights illuminated and the engine began making a screeching sound. the vehicle was towed to the dealership where they determined the engine had locked up from lack of oil. the warranty department refused to authorize the warranty coverage for the repair, because the consumer could not provided receipts from an automobile service company documenting that he had the oil changed regularly. the warranty dept. stated the consumer was not entitled to warranty coverage for the engine and the turbo charger repairs. (lawyer on behalf of consumer) *jb
ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER
12/14/200457800103/25/2001
 I own a 2001 1.8 turbo vw passat with give or take 57,000 miles. the 1.8 turbo has an issue with oil sludge. while researching this issue i have discovered that this is not an uncommon problem with the 1.8 turbo and have concluded that this issue seems to be a manufacturing defect. accordingly, vw has extended the power train warranty. i have records showing that all of my oil changes were done within a timely manner. however in two instances i exceeded the recommended maintenance: in the first case it was by 26 miles and in the second case it was approximately 290 miles. if vw has denied my claim due to those situations, they should not state in the warranty that the owner follow the recommended maintenance schedule but that the owner should follow a required maintenance schedule. i would also like to point out that a 2001 car, that cost over $22,000, that has been taken care of, and has less that 60,000 miles, such as mine, should not have engine failure. even if i went over the recommended maintenance by 500 or 700 miles, which was not the case, the engine should not give out. vw needs to take accountability for this issue. i would also like to point out that i never received notification from vwoa regarding the oil sludge issue. i have all of my records stating that i have performed the recommended maintenance not required maintenance, in a timely manner. yet vw has denied my claim to cover the engine under warranty. *ak
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
10/01/200460000208/15/2001
 At approx 60k check engine light came on read emissions workshop. dealer hooked up computer and told me it was an oxygen sensor and some of the vacuum hoses had to be replaced. i took the vehicle to a vw specialty shop and they confirmed the o2 sensor problem and replaced a few vacuum hoses. the cars computer was cleared and two months later both the check engine light and emissions workshop indicators were back. shop hooked up to their computer and confirmed that now a pre cat o2 sensor was bad. two sensors in three months, both more than $200 to replace is unacceptable. vw is supposed to have extended portions of its warranties but the dealer claims it doesn't cover these parts or repairs. the car has approx. 62,000 miles. from what i have heard this is a common problem that vw should be help accountable for. *jb
07/21/200345658209/14/2001
 Vehicle died while driving on 45 mph road. starter and engine turn, but would not run. advised dealer that this happened 1 year ago and engine fuse and horn fuse had to be replaced. no codes were in the computer. dealer replaced fuse s232 and car started. during road test, car died again. fuse s232 blew again and dealer found ecm and harness melted and was smoking. dealer replaced ecm, harness and fuse and car ran. when customer received the car, the cruise control and dash lights were inoperative. dealer reprogrammed cruise and fixed wiring of dash lights under warranty after much argument. dealer did not know cause of mishap. this is the 2nd time the car has died while travelling on busy roads. i was nearly rear-ended twice as i pulled the car off the highway.*ak
04/28/200446000111/01/2003
 I took my 2001, vw passat vr6 with 46k miles on it for body work. i had no problems with the car. received the car back from dealer with emissions workshop light on. i researched the problem to find that a significant number of other owners have had the same problem (emissions workshop). *ak
08/14/20031
 At about 61000 miles my 2001 volkswagen passat displayed a check engine symbol and a dashboard message indicating a problem with the emissions control system. i took the car to my local dealer. i was told that the light and message were related to a service campaign relating to a vacuum line and that the issue was addressed. at about 74k miles, the same light and emissions control message reappeared. i returned to the same dealer and was told that there was nothing wrong with the vehicle, that it was tested and everything worked fine. the codes were reset and the vehicle was returned to me. shortly thereafter, however, the light and emissions control message reappeared. this time, the shop foreman at the dealership suggested that i arrange to leave the vehicle for extended testing. i agreed to do so. after a day or two of tests, it was determined that the catalytic converters on the vehicle were malfunctioning. i was told, however, that despite the 7 year/70,000 mile federally mandated emissions system warranty, volkswagen would not pay for the repair, because the vehicle now had about 79k miles on it. from speaking with several sources, including the dealership's foreman and a representative of volkswagen, i learned that the vacuum line repair performed at 61k miles was not related to the emissions message that first appeared at that time. it appears that, although the vechile has clearly indicated a problem with the emissions control system since the incident at 61k miles, no one took the time to diagnose the problem until, unfortunately, after the warranty period had run.*ak
01/20/20031600009/20/2000
 Multiple problems with the 2001 vw passat. problems began at 16000 miles and have continued up to the current date and mileage of 33000 miles. car has been seen in vw service department 11 times since november 2001. lawsuit has been filed against vw america.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
04/07/20086000906/19/2001
 I have had my 2001 vw passat for 7 years now and have had it in the shop multiple issues including warped rotors (front and back), cracked chasse, electrical issues and various other problems. before having this car, i had a toyota for 8 years and in the 8 years i had the toyota, i only had it in the shop for routine maintenance. this car is disappointing and everyone i talk to who has a similar model/year says the same thing. i think the 2001 vw passat is a lemon. *tr
08/01/200775000103/01/2000
 Tl*the contact owns a 2001 volkswagen passat. the contact stated that the on-board diagnostic indicated that the catalytic converter needed to be replaced. the dealer and manufacturer refused to replace the unit. the dealer stated that there were no recalls available. the vin, engine size, and dealer information were unknown. the failure and current mileages were 75,000.
09/08/2005730002
 The check engine light came on with a message display of emissions workshop! around 73k mi. the car dealer i bought it from thought it might be the o2 sensors, but it turned out not be to. i took it to the local vw dealer and they told me that it was a recall/service bulletin problem of some sort so they reset my onboard computer. the check engine light came on again with the same message shortly there after. i took it in to the vw dealer again and they replaced both of my catalytic converters (which were covered by the vw emissions warranty). this seemed to have resolved the problem. (the problem occurred the same day i purchased the vehicle so it would be a good assumption that this problem had occurred before i attained the vehicle). *nm
08/07/200463870101/01/2001
 Shielding on exhaust system separated and made contact with manifold, causing a fire. *ak
10/15/20035910010/15/2003
 Upper control arms on both sides are worn out. tie rods are worn out on both sides. catalytic converters needed replaced. i paid for the tie rods, warranty covered converters, and i have not had the upper control arms replaced. oil leaks on engine. interior lights do not activate when drivers door is opened.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV)
04/07/20086000906/19/2001
 I have had my 2001 vw passat for 7 years now and have had it in the shop multiple issues including warped rotors (front and back), cracked chasse, electrical issues and various other problems. before having this car, i had a toyota for 8 years and in the 8 years i had the toyota, i only had it in the shop for routine maintenance. this car is disappointing and everyone i talk to who has a similar model/year says the same thing. i think the 2001 vw passat is a lemon. *tr