Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
01/26/200457982109/14/2001
 The trunk latch broke when closing the trunk normally and would not latch. there was no visible damage and the dealer said the inside components were shattered. i had to pay for the deductible because my extended warranty covered the item. i have heard of this happening to other passat owners. is this a manufacturing defect?*ak
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
03/17/2003110/26/2000
 The door lock in the front passenger side opens up when the car is moving. also it pops up when you shut the car and try to lock the doors using your remote key or with the buttons inside the car. so potentially anyone can open the passenger side door. to avoid this, you have to press it down manually before leaving the car.*ak
LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK
01/08/200579800
 Trunk lid lock broke about 5 days before the 8th and it slowly drained the battery. without my knowing that that would happen i did not attend the problem right away. the charges from vw to fix are: trunk-$ 120.85 battery- $318.18. *nm
01/26/200457982109/14/2001
 The trunk latch broke when closing the trunk normally and would not latch. there was no visible damage and the dealer said the inside components were shattered. i had to pay for the deductible because my extended warranty covered the item. i have heard of this happening to other passat owners. is this a manufacturing defect?*ak
10/09/20030
 Trunk does not latch bootlid open. message on dash and warning beep after hitting bumps in road. *la