Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 0101 | 06/12/2001 | 621613 | Subject regarding latch system lower anchors and tethers for children, installing / retrofitting. *tt | 09/27/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 12/03/2002 | 46000 | 1 | |
| My 2001 vw passat gls was hit in the rear by a large 89 chevy van. the seat that i was sitting in reclined almost all the way back to the back seat so that i was looking up at the roof. my seat belt cut my head and wrist of my left arm as i fell back. i know it was the seat belt because there was skin on the shoulder portion of it. after the accident i looked at the totalled car and noticed that the seat had shifted. the front thigh support portion came up, and the back support went down. upon close inspection, i think that the seat brackets yielded in the collision changing the overall orientation of the seat. i was not seriously injured, as far as i know i just had a case of whiplash. however, i am staying in touch with my doctor should any additional back or neck problems come out of this. however, i could have been ejected from the seat or throw into the back, not to mention the serious injuries the seat would have caused to a person sitting in back of me. i called vw and the regional representative claims that the seat is designed to give in a severe rear impact. i asked for a statement in writing, and they agreed to this but i have yet to see it. (it may or may not be coming) i have the date and time of that phone conversation. i also have pictures of the car, the seat,and the brackets. vw does not advertise any special seat features like volvo's whips protection, so i am worried about the safety of this seat design. a quick internet search showed that several people have had similar events in a rear impact. clubb5.com, and audiworld.com both have conversations about this in the forums. if this is a poor seat design, i think that they should all be fixed. | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 12/06/2003 | 1 | 10/20/2000 | |
| I was driving my 2001 passat when the driver's seat started moving and moved to the backmost position. i was unable to reach the gas or brake pedal with the seat in that position. i had just gotten off of an interstate highway when this happened. i was on a residential road and was able to pull off to the side of the road. i could not readjust the seat. i took the car to the dealership and they have seen the seat move, but do not know what is causing the problem. i cannot drive the car until it is repaired as this problem with the seat moving is a serious safety hazard. *la | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 03/20/2002 | 4 | ||
| 2001 passat wagon glx was struck from behind at a low rate of speed. passenger's seat fully reclined upon impact, coming to rest on an infant car seat that was properly installed in the back seat. passenger sustained minor neck and back injuries. infant was unharmed. since incident the passenger's seat has spontaneously fully reclined on three other occasions.*ak | |||
| 11/19/2005 | 1 | 01/21/2001 | |
| Dt: the contact stated while driving the front post of the driver's side seat broke. this caused him to fall into the back seat. the vehicle was taken to the dealership and is currently being repaired.*ak | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 03/16/2009 | 115000 | ||
| Tl*the contact owns a 2001 volkswagen passat. she stated that while driving with the heated seats on, she began to feel extremely hot. upon further inspection, she noticed a hole in the driver seat. the dealer stated that she would have to pay $500.00 - $600.00 to replace the seat . no repairs were made. the failure and current mileages were 115,000. | |||
| 01/01/2004 | 1 | 10/01/2000 | |
| The front driver seat smelt like it was burning and a small amount of smokeor haze appeared in the car. turned seat off and it dissipated. is this a major porblem? also on interior door handles a cheap repaint peels off after less than two years. i see this problem in all vws, so i look at this as a major problem . when i approached vw america, they offered to pay half the cost as the car is out of warranty, hmmm. thank you. *ak | |||
| 01/30/2004 | 0 | ||
| I have a 2001 vw passat. i turned the seat heater o onthe dirvers side and in about 5 minutes their was smoke coming from the seat and the heating coil had burned a hole in the seat. | |||