Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
AIR BAGS
EA03020VOLKSWAGEN OF AMERICA, INC10/07/200304/23/2004PASSENGER AIR BAG LID FAILURE
 This investigation involves the volkswagen (vw) passenger supplemental inflatable restraint (psir) lid utilized in my 1998-2002 vw passat.the psir lid may detach from the instrument panel during air bag deployment.the office of defects investigation (odi) of the national highway traffic safety administration (nhtsa) opened the preliminary evaluation on may 23, 2003 to determine whether alleged psir lid detachment presents an unreasonable safety risk to passengers in the vehicle.odi
AIR BAGS - FRONTAL
PE03021VOLKSWAGEN OF AMERICA, INC05/23/200310/07/2003PASSENGER SIR DOOR MOUNTING STUD FAILURE
 Odi opened a preliminary evaluation (pe03-021) based on two reports of failed bolt studs that attach the passenger supplemental inflatable restraint (psir) door cover to the instrument panel (ip) on the volkswagen (vw) passat (model years 2000, 2002).vw has indicated to odi that it has no additional reports.vw implemented a process change on march 1, 2002.this process change consisted of changing the bolt application that fastens the psir door to the ip from a weld on application to a press on application.vw also changed the material of the bolt.vw stated that the changes were made to ease production by eliminating a welding process.odi has upgraded its investigation to engineering analysis (ea03-020).
EA03020VOLKSWAGEN OF AMERICA, INC10/07/200304/23/2004PASSENGER AIR BAG LID FAILURE
 This investigation involves the volkswagen (vw) passenger supplemental inflatable restraint (psir) lid utilized in my 1998-2002 vw passat.the psir lid may detach from the instrument panel during air bag deployment.the office of defects investigation (odi) of the national highway traffic safety administration (nhtsa) opened the preliminary evaluation on may 23, 2003 to determine whether alleged psir lid detachment presents an unreasonable safety risk to passengers in the vehicle.odi

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/06/201194000
 Tl- the contact owns a 2002 volkswagen passat. while parked, the contact noticed that the air bag warning light was illuminated on the instrument panel. the vehicle was taken to an independent mechanic for diagnostics where the mechanic advised that the front driver side air bag sensor would have to be replaced. the vehicle was repaired but the failure recurred approximately 2,000 miles later. the vehicle was taken back to the mechanic who stated that the front passenger side sensor would now have to be replaced. the vehicle was not further repaired. the approximate failure mileage was 94,000. kmj
10/06/201194000
 Tl- the contact owns a 2002 volkswagen passat. while parked the contact noticed the air bag warning light illuminated on the instrument panel. the vehicle was taken to an independent mechanic for diagnostics. the mechanic stated the front driver side air bag sensor would have to be replaced. approximately 2,000 miles after the repair the air bag warning light illuminated a second time. the vehicle was taken back to the independent mechanic who stated the front passenger side sensor would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 94,000. ds
08/22/2009780001
 Failure for airbag to deploy when i rear-ended somebody. my approximate speed was 25-25 mph and all my front components in the car were damaged. that includes the radiator, the airconditioning all the fans in the front and the engine cover. it cost me around 9000 to fix it. but the point is with so much damage in the front the airbag failed to deploy. i have never been in such an accident before and now i feel very unsafe driving that car. i do not know if the airbags will ever work also. *tr
08/28/200564500101/03/2002
 Airbag light and buzzer stays on all the time. prestige auto of santa rosa wanted to charge me over $100 just to diagnose it. according to what i've read, a safety problem is supposed to be fixed with no charge. *jb
1
 When vehicle lightly hit retaining wall while parking the air bags deployed taking out the front windshield. *mr the consumer requested that vw pay his insurance company for damages. *scc
01/22/2003
 Vehicle was in a frontal collision, but none of the air bag deployed upon impact. please provide more details. ph
AIR BAGS - FRONTAL
09/03/201070040
 Air bag warning light came on in our 2002 vw passat v6 with 70,040 miles. our repair shop discovered that the seat belt assembly that receives the buckle was not registering the buckle being fastened. we replaced the part #b0858471kfcn to restore the airbag to operation. we were told that the air bag would not inflate while driving with this defective seat belt assembly. we have notified volkswagen of the problem and asked them to cover the $356.35 repair cost.
11/04/200691000112/29/2001
 Driving north in the far right lane on gallatin pk in nashville, tn, another driver in the south bound turning lane turned into oncoming traffic with no warning. my view was obscured by the line of traffic in the left hand north lanes. the car i was driving (2002 vw passat) hit the car that turned in to my lane in a direct, classic t-bone hit. i never saw the car and hit the car at approx. 32 mph without braking. the driver's side airbag on my car failed to deploy although the passenger side airbag did deploy. i was wearing a seat belt, but the car seat also slid forward and i hit the steering wheel. the back seats came unlatched and everything flew forward through the car at impact. *nm
AIR BAGS - SIDE/WINDOW
03/17/200429000102/20/2003
 Front driver side wheel hit a pothole while turning right, which flattened the tire. all driver side airbags as well as side curtain airbags deployed. sensors appeared to be overly sensitive as there was no impending roll over or collision. *ak