Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 9 | 08/01/2007 | 10023693 | 2002 model year passat and passat wagon - service the air plenum area to improve drainage and install improved pollen filter seal. *nj | 01/25/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 05/25/2012 | 68000 | ||
| This has happened 3 times now. my car beeps at me about 3-4 times & the abs & brake lights come on for a few seconds before turning off. from everything i have read online, its a problem with the abs module & this is a common problem in the passat. | |||
| 02/01/2012 | |||
| Torque converter failed. the abs module is bad. 02 sensors are bad | |||
| 11/23/2011 | 129125 | ||
| Heater core let go and created a uncontrollable fog in the inside of the car.tried to get to side of the road and almost hit a truck because i couldnt see. smoke(or steam) was pouring from the car even after i stopped plus the fact that i inhaled the coolent fumes. | |||
| 05/25/2011 | 120000 | ||
| Traveling down the street and smelled smoke. smoke began emitting from under the dash and vehicle cut off. fire department was called and extinguished the fire. vehicle was a total loss. | |||
| 03/05/2011 | |||
| My complaint is more general in nature. i purchased a 2002 volkswagen passat in 2001. this was the first car i purchased brand new. as i think back over the time that i've had this vehicle and reading the complaints that have been logged in on this site, i can't help but think that volkswagen should offer some type of substantial hardship reimbursement besides repairs and such. in the time that i've had this vehicle, i've had the following incidents occur: 1. have a control unit replaced (horn not working, unable to roll down windows, etc..) 2. replace ignition coil (stop motor status light coming on as i'm driving in the midst of traffic) 3. had undershield fall forward as i was driving on the state highway, pretty much scooping up potential debris from the roadway surface. 4. damage to engine from oil sludge and oil pump replacement no less than three times. (stop motor light again) 5. interior of car flooded and frozen over from sunroof flaw and electronics are affected... just on merits of being able to provide proof of ownership of the vehicle and showing that these services were indeed rendered at a volkswagen authorized repair facility, i believe that at minimum, volkswagen should agree to reimburse all expenses, no questions asked. it's become clear that the quality of these vehicles was substantially sub-par and poorly designed all things considered. the car is currently in my parents driveway, as the last time the oil pump went caused so many issues that i ended up not being able to drive the car (live and work out of state now and registration expired the same month the pump went then couldn't afford insurance after repairs). to add insult to injury, i didn't receive the claim notice about fixing the sunroof issue until a year later, as it went to my old address and now it's too late to even file the claim. all i want is have a reliable car to operate without worrying about if i'm gonna have skip lunch because i spent all my money on repairs. | |||
| 05/28/2010 | 100000 | ||
| The 2002 voltswagen passat has given a lot of people problems. i called the dealership and spoke to them about the problem with the stop motor oil pressure. their exact words to me were they couldn't do anything, but it was a problem with the car. it is a filter in the engine that keeps getting clogged, and there isn't anything they can do. i told them that i needed my car and there has to be something, that cars are catching on fire. they said that i could get an engine flush every couple months. nothing can be done to repair the problem by me. the voltswagan corp. needs to fix the problem they messed up to begine with. thank you | |||