Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
050201/14/200510012457Diagnostic trouble code (dtc) p1603 (18011) stored in dtc memory. *tt03/02/2005
ELECTRICAL SYSTEM - IGNITION
SAC-28F3/P1-REV08/01/201010036496Volkswagen: gasoline engine vehicles inspect, and if necessary, replace ignition coils. vehicles affected by this action may have ignition coils that could malfunction under certain conditions. models passat and wagon; golf; gti; jetta a03/23/2011
WG04/01/2004WG10005665Replacement of the ignition coils. it is possible that if one of the vehicle's ignition coil fails, rough idling or reduced driving power could occur in addition to illumination of the malfunction indicator lamp light. *tt *mj03/10/2004

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM
EA11002VOLKSWAGEN OF AMERICA, INC01/26/201102/17/2012Engine Compartment Fire
 In july 2010, the agency opened pe10-027 to investigate allegations of coil on plug (cop) ignition coil fires in my2002-2003 vw passat vehicles.the investigation was upgraded in january 2011 to include all my2001-2007 4-cylinder vw passat, gasoline, turbo-charged vehicles.based on the analysis of vw's response, and including odi's consumer complaints, odi has since identified 135 unique engine fire reports attributable to the cop coils.after further review of the details as contained in each report, odi determined that 43 of the 135 fire reports were actual fire/flame incidents, 83 fire reports were thermal events (smoke, spark, heat or wire melt), and another 9 fire reports were undetermined in severity due to the lack of information.these cop coil fires were characterized as initiated from within the cop coil circuit located at the top of the engine block and below the plastic engine cover.the fires observed were contained in the engine compartment and did not reach into the passenger compartment in contrast to those caused by an overheated catalytic converter examined in odi
PE10027VOLKSWAGEN OF AMERICA, INC07/26/201002/07/2011Engine Compartment Fire
 Odi has received 11 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 9 complaints of ignition coil failure that did not result in a fire.reports state that the vehicle hesitated or lost power, and the check engine or dashboard lights illuminated.the vehicles were repaired by replacing the faulty ignition coil(s). some of the complaints indicated that the ignition coils were replaced more than once.the scope of pe10-027 focused on model years (my)2002-2003 passat vehicles.volkswagen provided data regarding their analysis of the vehicle fires and faulty ignition coils for these vehicles as well as other my passat vehicles.odi needs to further investigate this issue.to facilitate the acquisition and analysis of additional information, this investigation has been upgraded to an engineering analysis, ea11-002.
EA11002VOLKSWAGEN OF AMERICA, INC01/26/2011Engine Compartment Fire
 Odi has received 14 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 21 complaints of ignition coil failure that did not result in a fire.reports state that the vehicle hesitated or lost power, and the check engine or dashboard lights illuminated.the vehicles were repaired by replacing the faulty ignition coil(s). some of the complaints indicated that the ignition coils were replaced more than once.the scope of pe10-027 focused on model years (my) 2002-2003 passat vehicles and volkswagen provided data regarding their analysis of the vehicle fires and faulty ignition coils for these vehicles.however, based on consumer complaints, odi also requested and received data from volkswagen regarding my2006-2007 passat vehicles.the failure report for this engineering analysis contains data for my 2002-2003 and my 2006-2007 vehicles.odi needs to further investigate this issue.to facilitate the acquisition and analysis of additional information, this investigation has been upgraded to an engineering analysis.odi is expanding the scope to include my 2001-2007 passat vehicles.
ELECTRICAL SYSTEM - IGNITION
PE07024VOLKSWAGEN OF AMERICA, INC05/10/200709/28/2007PASSENGER/ENGINE COMPARTMENT FIRES
 Many of the fire reports allege that the vehicle fire was attributed to ignition coil failure.vw provided additional data regarding its analysis of vehicle fires and a detailed description of the three different engines and ignition systems for the subject vehicles.odifinds the need to further investigate this issue.to facilitate acquisition and analysis of additional information, this investigationhas been upgraded to an engineering analysis (ea07-014).
EA07014VOLKSWAGEN OF AMERICA, INC09/28/200707/07/2008PASSENGER ENGINE COMPARTMENT FIRES08V156000
 The manufacturer notified nhtsa on 04-apr-08 that a safety recall action would be initiated to remedy the issue.in june 2008, the manufacturer issued a technical service bulletin (code 26e5/r5) regarding the specific procedures to be employed in this campaign.vehicle owner notification letters were sent beginning approximately june 13, 2008.the campaign was assigned nhtsa no. 08v-156.this recall affects all my 1999-2005, 5th generation gasoline-powered passat sedans and station wagons.approximately 412,000 vehicles are affected.corrective action will consist of installing additional exhaust system heat shielding to mitigate the potential thermal effects of engine ignition problems.based on this action, the subject ea has been closed.
ELECTRICAL SYSTEM - IGNITION - MODULE
DP05004VOLKSWAGEN OF AMERICA, INC08/11/200512/08/2005ENGINE STALLING
 By letter received on june 24, 2005, mr. ronald m. strickland of raleigh, nc, submitted a petition requesting that the agency investigate the performance of the ignition coil plugs on model year (my) 2000-2003 volkswagen jetta, golf and passat sedans.the petitioner alleges that he had experienced multiple stalling events as a result of one or more ignition coil plugs malfunctioning on his 2002 vw jetta sedan.as a result of the engine stalling, the petitioner experienced a loss of power steering and increased braking efforts when he pulled the vehicle over to the side of the road to control the vehicle.after a few minutes parked on the shoulder he was able to restart the vehicle although the engine operated at reduced power.vw issued a customer satisfaction campaign (csc) on january 31, 2003 to instruct their dealerships to inspect the vehicles for any malfunctioning ignition coil packs and to replace them at no cost to the consumer.consumers were notified to bring their vehicles to their dealerships via owner letters mailed out on june 6, 2003.while vw initially instructed the dealerships to only replace the malfunctioning ignition coil packs, a revised csc was issued to dealerships in december 2003 and january 2004, instructing dealerships to replace all ignition coil packs regardless of their performance.a reminder to the dealerships was sent by vw on april of 2004.although the concerns of the petitioner could theoretically create a safety problem, the risk is very small, due to the engine still running on either 3, 5, or 7 cylinders.there are no reported crashes or injuries due to the alleged defect.once drivers are aware of the problem (loss of power due to one of the ignition coil packs malfunctioning), drivers are able to take precautionary and compensatory measures and still maintain control of their vehicles.in addition, four fires were reported to odi.these were ignition coil burnouts with no additional damage to the vehicle and were localized on top of the engine. during the last 24 months the number of stall and drivability complaints reported to odi has greatly diminished from a peak of 195 in january of 2003 to only 3 in august of 2005.this coincides with the csc released by vw.a safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
11/21/20121
 The turn signal would continue to make a clicking noise even after the signal had been shut off. this continued to happen for several minutes and then smoke began to rise from behind my steering wheel where the turn signal enters the wheel console. i began to pull over at the next safe area and before i could i noticed small flames coming from the same area where the turn signal enters the wheel console. when i turned off the car the smoke/fire slowly subsided. i ended up removing the turn signal fuse in order to drive to a repair shop. after some research this seems to be a common issue with no recalls issued yet. *tr
11/21/20121
 The turn signal would continue to make a clicking noise even after the signal had been shut off. this continued to happen for several minutes and then smoke began to rise from behind my steering wheel where the turn signal enters the wheel console. i began to pull over at the next safe area and before i could i noticed small flames coming from the same area where the turn signal enters the wheel console. when i turned off the car the smoke/fire slowly subsided. i ended up removing the turn signal fuse in order to drive to a repair shop. after some research this seems to be a common issue with no recalls issued yet. *tr
11/21/2012
 The turn signal would continue to make a clicking noise even after the signal had been shut off. this continued to happen for several minutes and then smoke began to rise from behind my steering wheel where the turn signal enters the wheel console. i began to pull over at the next safe area and before i could i noticed small flames coming from the same area where the turn signal enters the wheel console. when i turned off the car the smoke/fire slowly subsided. i ended up removing the turn signal fuse in order to drive to a repair shop. after some research this seems to be a common issue with no recalls issued yet.
11/21/2012
 The turn signal would continue to make a clicking noise even after the signal had been shut off. this continued to happen for several minutes and then smoke began to rise from behind my steering wheel where the turn signal enters the wheel console. i began to pull over at the next safe area and before i could i noticed small flames coming from the same area where the turn signal enters the wheel console. when i turned off the car the smoke/fire slowly subsided. i ended up removing the turn signal fuse in order to drive to a repair shop. after some research this seems to be a common issue with no recalls issued yet.
11/21/2012
 The turn signal would continue to make a clicking noise even after the signal had been shut off. this continued to happen for several minutes and then smoke began to rise from behind my steering wheel where the turn signal enters the wheel console. i began to pull over at the next safe area and before i could i noticed small flames coming from the same area where the turn signal enters the wheel console. when i turned off the car the smoke/fire slowly subsided. i ended up removing the turn signal fuse in order to drive to a repair shop. after some research this seems to be a common issue with no recalls issued yet.
03/18/2012174256
 Tl- the contact owns a 2003 volkswagen passat. while driving approximately 20 mph, the contact noticed smoke coming from under the hood and pouring inside the vehicle. the contact found water and coolant leaking from the dashboard and onto the driver's side of the vehicle. the vehicle was also overheating. after exiting the vehicle, the contact noticed flames coming from under the hood. the contact was able to extinguish the fire however, the contact sustained burns to her legs due to the hot leaking coolant. the vehicle was towed to the dealer for diagnostic testing. the technician stated that the engine blew and the instrument panel cluster was damaged. the contact was unaware of what caused the failure. the vehicle was not repaired. the approximate failure mileage was 174,256. kmj
03/18/2012174256
 Tl- the contact owns a 2003 volkswagen passat. while driving approximately 20 mph, the contact noticed smoke coming from under the hood and pouring inside the vehicle. the contact found water and coolant leaking from the dashboard and onto the driver's side of the vehicle. the vehicle was also overheating. after exiting the vehicle, the contact noticed flames coming from under the hood. the contact was able to extinguish the fire however, the contact sustained burns to her legs due to the hot leaking coolant. the vehicle was towed to the dealer for diagnostic testing. the technician stated that the engine blew and the instrument panel cluster was damaged. the contact was unaware of what caused the failure. the vehicle was not repaired. the approximate failure mileage was 174,256. kmj
03/18/2012174256
 Tl- the contact owns a 2003 volkswagen passat. while driving approximately 20 mph, the contact noticed smoke coming from under the hood and pouring inside the vehicle. the contact found water and coolant leaking from the dashboard and onto the driver's side of the vehicle. the vehicle was also overheating. after exiting the vehicle, the contact noticed flames coming from under the hood. the contact was able to extinguish the fire however, the contact sustained burns to her legs due to the hot leaking coolant. the vehicle was towed to the dealer for diagnostic testing. the technician stated that the engine blew and the instrument panel cluster was damaged. the contact was unaware of what caused the failure. the vehicle was not repaired. the approximate failure mileage was 174,256. kmj
03/18/2012174256
 Tl- the contact owns a 2003 volkswagen passat. while driving approximately 20 mph the contact noticed smoke coming from underneath the hood and inside the vehicle. there was water and coolant leaking from the dashboard on the drivers side of the vehicle. the vehicle was overheating. after exiting the vehicle the contact noticed flames underneath the hood. the contact was able to put out the fire. the contact sustained burns to her legs due to the leaking coolant. the vehicle was towed to the dealer for diagnostic testing. the technician stated the engine blew and the instrument panel cluster was damaged. the contact was unaware what caused the failure. the vehicle was not repaired. the approximate failure mileage was 174,256. da
02/28/2012108819
 Coils failing randomly and causing the car to shake violently and lose power on highway. potential damage to be caused to other areas of the car because of this. ie oxygen sensor etc.
02/28/2012108819
 Coils failing randomly and causing the car to shake violently and lose power on highway. potential damage to be caused to other areas of the car because of this. ie oxygen sensor etc.
02/28/2012108819
 Coils failing randomly and causing the car to shake violently and lose power on highway. potential damage to be caused to other areas of the car because of this. ie oxygen sensor etc.
02/28/2012108819
 Coils failing randomly and causing the car to shake violently and lose power on highway. potential damage to be caused to other areas of the car because of this. ie oxygen sensor etc.
12/01/2011
 Heater stopped working and blew cold air. brought car into vw dealer be serviced. heating system was flushed with cleaner. a couple of days after repair, car was driven with the passenger seat heater on and a 1 1/4 hole burnt through seat exposing burnt heating element and burnt foam. heater stopped working a couple of weeks after above repair. returned to dealer to redo repair and requested the seat heater and seat upholstery leather replaced. told that it would cost $1000.00 and that it would be the owner's responsibility. clearly the seat heaters on this car model are defective given all the complaints and prior recalls. vw replaced the driver's seat heater with a recall...which leads to the obvious question: why weren't the passenger side seat recalled as well? was this a calculation on the part of vw corporate....that the cost of replacing the driver seats through a recall was less that the liability due to burns/accidents/loss of life...but the cost of replacing the passenger seats through a recall was calculated to be more than the liability there? this does not smell good. class action suit seems appropriate.
12/01/2011
 Heater stopped working and blew cold air. brought car into vw dealer be serviced. heating system was flushed with cleaner. a couple of days after repair, car was driven with the passenger seat heater on and a 1 1/4 hole burnt through seat exposing burnt heating element and burnt foam. heater stopped working a couple of weeks after above repair. returned to dealer to redo repair and requested the seat heater and seat upholstery leather replaced. told that it would cost $1000.00 and that it would be the owner's responsibility. clearly the seat heaters on this car model are defective given all the complaints and prior recalls. vw replaced the driver's seat heater with a recall...which leads to the obvious question: why weren't the passenger side seat recalled as well? was this a calculation on the part of vw corporate....that the cost of replacing the driver seats through a recall was less that the liability due to burns/accidents/loss of life...but the cost of replacing the passenger seats through a recall was calculated to be more than the liability there? this does not smell good. class action suit seems appropriate.
12/01/2011
 Heater stopped working and blew cold air. brought car into vw dealer be serviced. heating system was flushed with cleaner. a couple of days after repair, car was driven with the passenger seat heater on and a 1 1/4 hole burnt through seat exposing burnt heating element and burnt foam. heater stopped working a couple of weeks after above repair. returned to dealer to redo repair and requested the seat heater and seat upholstery leather replaced. told that it would cost $1000.00 and that it would be the owner's responsibility. clearly the seat heaters on this car model are defective given all the complaints and prior recalls. vw replaced the driver's seat heater with a recall...which leads to the obvious question: why weren't the passenger side seat recalled as well? was this a calculation on the part of vw corporate....that the cost of replacing the driver seats through a recall was less that the liability due to burns/accidents/loss of life...but the cost of replacing the passenger seats through a recall was calculated to be more than the liability there? this does not smell good. class action suit seems appropriate.
12/01/2011
 Heater stopped working and blew cold air. brought car into vw dealer be serviced. heating system was flushed with cleaner. a couple of days after repair, car was driven with the passenger seat heater on and a 1 1/4 hole burnt through seat exposing burnt heating element and burnt foam. heater stopped working a couple of weeks after above repair. returned to dealer to redo repair and requested the seat heater and seat upholstery leather replaced. told that it would cost $1000.00 and that it would be the owner's responsibility. clearly the seat heaters on this car model are defective given all the complaints and prior recalls. vw replaced the driver's seat heater with a recall...which leads to the obvious question: why weren't the passenger side seat recalled as well? was this a calculation on the part of vw corporate....that the cost of replacing the driver seats through a recall was less that the liability due to burns/accidents/loss of life...but the cost of replacing the passenger seats through a recall was calculated to be more than the liability there? this does not smell good. class action suit seems appropriate.
10/04/201185000
 Heated seat coils overheated and burnt seat on driver side. 1 year after recall was done by paul clark vw brockton ma, they told me the heaters in the seat are no longer under warranty and told me to call vw usa with my problem,
11/21/201098000
 Tl- the contact owns a 2003 volkswagen passat. the contact stated the timing for the vehicle is unable to be adjusted. the contact stated the check engine light is on because of the timing issue and a problem with the ignition coil. the contact took the vehicle to the dealer and was told the timing was designed to be a lifetime timing system and cannot be adjusted. the contact stated the vehicle cannot be registered because the check engine light is on and the light is on because of the timing being off and the ignition coil failing. the contact spoke to the manufacturer and was told the only thing that can be done is to replace all four cam gear adjusters, control housing cylynoid, adjuster bolts and timing chains, the valve cover gasket and seals, torque convertor bolts, exhaust gaskets, intake manifold gaskets, injector seals, chain cover, chain tensioners, rear main seal and throttle body gaskets. the failure mileage of the vehicle was 98,000 and the current mileage was 105,000.rl
11/21/201098000
 Tl- the contact owns a 2003 volkswagen passat. the contact stated the timing for the vehicle is unable to be adjusted. the contact stated the check engine light is on because of the timing issue and a problem with the ignition coil. the contact took the vehicle to the dealer and was told the timing was designed to be a lifetime timing system and cannot be adjusted. the contact stated the vehicle cannot be registered because the check engine light is on and the light is on because of the timing being off and the ignition coil failing. the contact spoke to the manufacturer and was told the only thing that can be done is to replace all four cam gear adjusters, control housing cylynoid, adjuster bolts and timing chains, the valve cover gasket and seals, torque convertor bolts, exhaust gaskets, intake manifold gaskets, injector seals, chain cover, chain tensioners, rear main seal and throttle body gaskets. the failure mileage of the vehicle was 98,000 and the current mileage was 105,000.rl
11/21/201098000
 Tl- the contact owns a 2003 volkswagen passat. the contact stated the timing for the vehicle is unable to be adjusted. the contact stated the check engine light is on because of the timing issue and a problem with the ignition coil. the contact took the vehicle to the dealer and was told the timing was designed to be a lifetime timing system and cannot be adjusted. the contact stated the vehicle cannot be registered because the check engine light is on and the light is on because of the timing being off and the ignition coil failing. the contact spoke to the manufacturer and was told the only thing that can be done is to replace all four cam gear adjusters, control housing cylynoid, adjuster bolts and timing chains, the valve cover gasket and seals, torque convertor bolts, exhaust gaskets, intake manifold gaskets, injector seals, chain cover, chain tensioners, rear main seal and throttle body gaskets. the failure mileage of the vehicle was 98,000 and the current mileage was 105,000.rl
11/21/201098000
 Tl- the contact owns a 2003 volkswagen passat. the contact stated the timing for the vehicle is unable to be adjusted. the contact stated the check engine light is on because of the timing issue and a problem with the ignition coil. the contact took the vehicle to the dealer and was told the timing was designed to be a lifetime timing system and cannot be adjusted. the contact stated the vehicle cannot be registered because the check engine light is on and the light is on because of the timing being off and the ignition coil failing. the contact spoke to the manufacturer and was told the only thing that can be done is to replace all four cam gear adjusters, control housing cylynoid, adjuster bolts and timing chains, the valve cover gasket and seals, torque convertor bolts, exhaust gaskets, intake manifold gaskets, injector seals, chain cover, chain tensioners, rear main seal and throttle body gaskets. the failure mileage of the vehicle was 98,000 and the current mileage was 105,000.rl
04/14/201163400
 My 2003 volkswagan passat wagon has roof/chassis drains that are backing up inside the vehicle causing the vehicle electronics to short out and fail. my rear door will not open. this is a safety issue.
04/14/201163400
 My 2003 volkswagan passat wagon has roof/chassis drains that are backing up inside the vehicle causing the vehicle electronics to short out and fail. my rear door will not open. this is a safety issue.
04/14/201163400
 My 2003 volkswagan passat wagon has roof/chassis drains that are backing up inside the vehicle causing the vehicle electronics to short out and fail. my rear door will not open. this is a safety issue.
04/14/201163400
 My 2003 volkswagan passat wagon has roof/chassis drains that are backing up inside the vehicle causing the vehicle electronics to short out and fail. my rear door will not open. this is a safety issue.
11/08/201089000
 Tl- the contact owns a 2003 volkswagen passat. the contact noticed that the malfunction indicator warning light illuminated intermittently, causing the vehicle to shake excessively. the dealer made six attempts to diagnose a failure. the manufacturer was notified who contacted the local dealer on her behalf, but offered no additional assistance. the vehicle had not been repaired. the current mileages were 91,252. the failure mileages were approximately 89,000. bw
11/08/201089000
 Tl- the contact owns a 2003 volkswagen passat. the contact noticed that the malfunction indicator warning light illuminated intermittently, causing the vehicle to shake excessively. the dealer made six attempts to diagnose a failure. the manufacturer was notified who contacted the local dealer on her behalf, but offered no additional assistance. the vehicle had not been repaired. the current mileages were 91,252. the failure mileages were approximately 89,000. bw
11/08/201089000
 Tl- the contact owns a 2003 volkswagen passat. the contact noticed that the malfunction indicator warning light illuminated intermittently, causing the vehicle to shake excessively. the dealer made six attempts to diagnose a failure. the manufacturer was notified who contacted the local dealer on her behalf, but offered no additional assistance. the vehicle had not been repaired. the current mileages were 91,252. the failure mileages were approximately 89,000. bw
11/08/201089000
 Tl- the contact owns a 2003 volkswagen passat. the contact noticed that the malfunction indicator warning light illuminated intermittently, causing the vehicle to shake excessively. the dealer made six attempts to diagnose a failure. the manufacturer was notified who contacted the local dealer on her behalf, but offered no additional assistance. the vehicle had not been repaired. the current mileages were 91,252. the failure mileages were approximately 89,000. bw
12/31/2010121752
 I was driving my vw passat 1.8l turbo stationwagon at a speed of 40 miles per hour and the car suddenly stalled without any warning. my four month old baby was in the back in his carseat and had i been in a different setting we both could have been injured or killed. this was the first time it had occurred and once i took it to the mechanic the car started and drove fine and they could not duplicate the problem. they informed me that it was likely a parts recall issue: recall: 07v375000: fuel pump replacement. i contacted vw america, inc. and was informed that while in fact there was such a recall for 2003 passats, my vin number was not covered in the recall and thus there was nothing they could/would do to help me despite the fact that the problem appears to be the very one indicated in the recall notice. this is very frustrating and scary.
10/04/201084000
 Vw 2003 passat awd 2.8 l v6 gasoline engine...wife called me said car was miss firing badly and then smoke was reported coming from underneath car. she pulled over and saw flames coming from underneath the car. turned car off and fire luckily went out...i changed coil and problem was fixed for about three months. now car is miss firing again and running rough....i hate that i've fixed this same coil three times now and it is acting up again...
12/31/2010121752
 I was driving my vw passat 1.8l turbo stationwagon at a speed of 40 miles per hour and the car suddenly stalled without any warning. my four month old baby was in the back in his carseat and had i been in a different setting we both could have been injured or killed. this was the first time it had occurred and once i took it to the mechanic the car started and drove fine and they could not duplicate the problem. they informed me that it was likely a parts recall issue: recall: 07v375000: fuel pump replacement. i contacted vw america, inc. and was informed that while in fact there was such a recall for 2003 passats, my vin number was not covered in the recall and thus there was nothing they could/would do to help me despite the fact that the problem appears to be the very one indicated in the recall notice. this is very frustrating and scary.
10/04/201084000
 Vw 2003 passat awd 2.8 l v6 gasoline engine...wife called me said car was miss firing badly and then smoke was reported coming from underneath car. she pulled over and saw flames coming from underneath the car. turned car off and fire luckily went out...i changed coil and problem was fixed for about three months. now car is miss firing again and running rough....i hate that i've fixed this same coil three times now and it is acting up again...
12/31/2010121752
 I was driving my vw passat 1.8l turbo stationwagon at a speed of 40 miles per hour and the car suddenly stalled without any warning. my four month old baby was in the back in his carseat and had i been in a different setting we both could have been injured or killed. this was the first time it had occurred and once i took it to the mechanic the car started and drove fine and they could not duplicate the problem. they informed me that it was likely a parts recall issue: recall: 07v375000: fuel pump replacement. i contacted vw america, inc. and was informed that while in fact there was such a recall for 2003 passats, my vin number was not covered in the recall and thus there was nothing they could/would do to help me despite the fact that the problem appears to be the very one indicated in the recall notice. this is very frustrating and scary.
10/04/201084000
 Vw 2003 passat awd 2.8 l v6 gasoline engine...wife called me said car was miss firing badly and then smoke was reported coming from underneath car. she pulled over and saw flames coming from underneath the car. turned car off and fire luckily went out...i changed coil and problem was fixed for about three months. now car is miss firing again and running rough....i hate that i've fixed this same coil three times now and it is acting up again...
12/31/2010121752
 I was driving my vw passat 1.8l turbo stationwagon at a speed of 40 miles per hour and the car suddenly stalled without any warning. my four month old baby was in the back in his carseat and had i been in a different setting we both could have been injured or killed. this was the first time it had occurred and once i took it to the mechanic the car started and drove fine and they could not duplicate the problem. they informed me that it was likely a parts recall issue: recall: 07v375000: fuel pump replacement. i contacted vw america, inc. and was informed that while in fact there was such a recall for 2003 passats, my vin number was not covered in the recall and thus there was nothing they could/would do to help me despite the fact that the problem appears to be the very one indicated in the recall notice. this is very frustrating and scary.
10/04/201084000
 Vw 2003 passat awd 2.8 l v6 gasoline engine...wife called me said car was miss firing badly and then smoke was reported coming from underneath car. she pulled over and saw flames coming from underneath the car. turned car off and fire luckily went out...i changed coil and problem was fixed for about three months. now car is miss firing again and running rough....i hate that i've fixed this same coil three times now and it is acting up again...
12/31/2010121752
 I was driving my vw passat 1.8l turbo stationwagon at a speed of 40 miles per hour and the car suddenly stalled without any warning. my four month old baby was in the back in his carseat and had i been in a different setting we both could have been injured or killed. this was the first time it had occurred and once i took it to the mechanic the car started and drove fine and they could not duplicate the problem. they informed me that it was likely a parts recall issue: recall: 07v375000: fuel pump replacement. i contacted vw america, inc. and was informed that while in fact there was such a recall for 2003 passats, my vin number was not covered in the recall and thus there was nothing they could/would do to help me despite the fact that the problem appears to be the very one indicated in the recall notice. this is very frustrating and scary.
10/04/201084000
 Vw 2003 passat awd 2.8 l v6 gasoline engine...wife called me said car was miss firing badly and then smoke was reported coming from underneath car. she pulled over and saw flames coming from underneath the car. turned car off and fire luckily went out...i changed coil and problem was fixed for about three months. now car is miss firing again and running rough....i hate that i've fixed this same coil three times now and it is acting up again...
10/04/201084000
 Vw 2003 passat awd 2.8 l v6 gasoline engine...wife called me said car was miss firing badly and then smoke was reported coming from underneath car. she pulled over and saw flames coming from underneath the car. turned car off and fire luckily went out...i changed coil and problem was fixed for about three months. now car is miss firing again and running rough....i hate that i've fixed this same coil three times now and it is acting up again...
01/12/20101
 I purchased an 03 vw passat from a vw dealer as a certified pre-owned vehicle back in 2/07. within the first week of purchase i had brake problems. the next couple years were followed by valve cover leaks, engine leaks, auto window problems, battery problems, recall issues, water intrusion issues, ignition coil recall and the list goes on. after a water intrusion just days after the replacement of faulty ignition coils i contacted the manufacture notifying them of the problems. the manufacture had held their foot to the ground that my car is out of warranty (that i was told at time of sale i did not have) and so they are able to do nothing about any of the problems with this vehicle. however as it stands i have nearly $3000 in repairs needed to this vehicle. not to mention the water leak/damage from what i understand may actually mean my vehicle is considered a total loss at this point. i have expressed to the manufacture that i am concerned for the safety of myself but my small children as well ever time we are in this vehicle. among the several things that are potential to occur while i am driving i also worry about the potential for mold exposure from the water damage. due to cost i am unable to get any of this corrected and can not afford to go thru my insurance only to be told that it is a manufacture issue and so i am stuck. i feel that at this point i am driving around in a safety hazard and don't know what to do. every time i receive a replay from anyone i just end up back at the same place....contact the bbb, etc. i am getting no where and don't know what to do therefore am looking into any and all resources so any information would be useful. thank you for your time. *tr
04/20/201092000
 On april 20, 2010 my 2003 volkswagon passats check engine light came on at around 4:45 pm. i immediatlly called the place who does all my repair work, and was told i could drop off the car that night, and they would check it out the following morning. i arrived at the location around 5:10, parked the car and went to place my key in the night drop box. when i walked back to the car i saw smoke coming out from under the hood. i raised the hood and saw flames coming from what looked like under the back of the engine compartment. then i noticed that there were flames coming out from under the dashboard insode the car. i called 911 and ran to a nearby gas station to get a fire extinguisher. when i got back to the car there were flames visable inside the car. i used the entire fire extuingisher and it did not even phase the fire. within 1 minute the entie car was engulfed in flames. the fire dept. arrived within 6 minutes and the car was gone.
08/08/2009958371
 Recalled vw coil failure. *tr
01/11/2010899521
 Went to start my car and the malfunction indicator lamp light was on and my car was shaking uncontrollably. i called the dealership they had told me to have my car towed in. as i did, the problem was the ignition coils, they did mention that there was a recall on the 4 cylinders and they have had several people come in with this problem after the artic blast came through last week. the reason why i'm writing is because i think its kind of weird after this recall came out so many people have had this problem recently and just wondering why this particular part is not covered under a recall for a v6. to me it doesn't make any sense why not, my problem is occurring exactly when all these other cars are being recalled for the same thing. *tr
06/14/2008830001
 Tl*the contact owns a 2003 volkswagen passat. while driving 40 mph the vehicle stalled. the vehicle was taken to the dealer, and a technician replaced the ignition coil at an expense of $403.00. the failure resurfaced one year after the vehicle was repaired. an authorized technician concluded that the ignition coil failed and caused the wiring harness, and the engines computer to burn. the vehicle was repaired at an expense of $887.97. the manufacturer was notified. the failure mileage was 83,000 and the current mileage was 92,000. updated 10/21/09. *lj updated 12/07/09. *lj the consumer stated in addition to the other problem, the failed stalled on the highway and the the lights on the dashboard illuminated. updated 12/08/09
06/10/2009420001
 Pollen filter and/ or sunroof drains become blocked and water leaks behind battery and into cabin of car. the water then pools under and behind the drivers seat where the convenience module is stored. i am concerned because it caused my car to be unable to start because it is affecting the electrical components of the car. in addition, the pooling under the drivers seat is troubling since it is a hub for interior electrical equipment. the convenience module in my car now has to be replaced. *tr
03/16/2009780001
 I have had my 2003 vw passat for 7 months now and have already had it in the shop 3 times. right after i bought it used from a vw dealership the turbo went out. i had to pay for that. i then drove the car about 150 miles for a tournament and when almost there a light came on saying to stop and turn off the engine. took it to vw dealership and it was covered by vw. it had something to do with sludge from oil. got it back and 3 days later a light came on. it was the mil light. i took it in to the vw dealership. still waiting to hear what the problem is this time. i have now had my oil changed 3 times in 5 thousand miles due to repairs. it has been one thing after another with this car so far. *tr
08/02/200323001
 Brake failure light appears even after multiple brake repairs. driver?s side rear upper brake light replaced for 29th time in less than 2 yrs. multiple coolant leaks still present even after repair and water pump replacement. radio/amplifier not functioning even after replacement (radio was only used twice in vehicle?s lifetime). diagnostics show airbag malfunction. regulator pin on rear passenger side window keeps breaking (3rd replacement since 2003). engine cover below car keeps falling off due to rusted bolts. homelink system keeps malfunctioning. fuses keep blowing out. dashboard panel lights out (odometer, fuel gauge, etc.). ccm module keeps breaking down. car needs to be jumpstarted when not in use for over 48 hrs. climate control (a/c and heater) works only sporadically. all repairs performed by vw dealership, yet same issues keep reappearing just a few weeks after repairs. repairs performed in past 2 years: ecu unit replaced, brake light switch replaced 3 times, a/c compressor unit replaced, abs module replaced, alternator replaced, brakes replaced 3 times. *tr
01/01/200855000
 Tl*the contact owns a 2003 volkswagen passat. while driving 65 mph, the vehicle suddenly lost power. the vehicle was driven to the contact's home and then towed to the dealer. the dealer discovered that the ignition coil failed and will make the repair at the cost of $250. the contact previously traded in his volkswagen jetta due to the identical coil failure. the vin was unknown. the failure and current mileages were 55,000.
07/06/2008490001
 In 4/08 and 5/08 had malfunction light indicator come on, then had separate repairs at bayside volkswagen. same light came on 7/6/08. its seems every month or so, its an issue with the car and having different repairs. *tr
06/20/2008810001
 My 2003 volkswagen passat is holding 6inches or more of water on the passenger side in the floor board and has shorted out the computer underneath, in servicing the car the technician advised he found 3 other volkswagen passats of the same year to have the same defect. i have also been advised that a serious crash could have resulted because the computer underneath regulates the transmission. *tr
05/28/2008700001
 I drove about ten miles up the canyon parked the car. then got a call about 15 min later telling me my car was on fire and the fire department had put it out. i am still waiting to find out what is going to happen with the car from the dealer and insurance. it looked like the fire started in the dash. *tr
11/11/20061300001
 Radio not functioning, air conditioning unit works intermittently, airbag malfunction recognized, operation unit in steering wheel malfunctions, no communications with brake control unit, brake light switch causes drivers side brake light to malfunction. horn not functioning nearly caused 2 accidents within a month. i drove over an island to avoid one collision from the other non-attentive driver and ended up scraping the transmission pan. cost of replacement: $550. after thousands of dollars in repairs and diagnostics, vw dealerships still unable to fix any of the above! *tr
04/10/200878000609/09/2003
 Every 5,000-7,000 miles an ignition coil fails on my car. this results in my car instantly starting to shutter and i have to pull over immediately. last time this happened, driving only a mile resulted in a severe vehicle fire putting myself and other in danger. *tr this time, i was able to pull over before serious incident occurred. *tr
01/10/2008101/05/2007
 I have a 2003 passat v6 in which there is a leak through the pollen filter because of faulty design. every time it rains or snows in the northeast water gets through the faulty seal and is accumulating in the passenger rear and front seat. the water accumulation has caused the tcm to work improperly and may malfunction. with out the use of a tcm that works properly the car may shutdown or malfunction and cause an accident. this a problem vw knows about and has in fact issued a recall on the 2002 model. this is an issue on all b5 passat models. please help issue a recall to correct this matter. thanks steve *tr
11/17/200771116309/15/2002
 A third ignition coil failure in 18 months, the last one allowing raw gasoline into the catalytic converter, where it caught fire, destroying the turbo and causing a large amount of black smoke. i lost power while drive, was unable to accelerate in a safe manner and eventually suffered smoke inhalation. all coils need to be replaced. *tr
04/01/2007490001
 Battery going dead without time or reason; doors would lock automatically with no one around; trunk would unlock and would not shut without key intervention; light on driver's door lock would flash incessantly with no one near. car went over four years with no incident and suddenly started acting strange. no changes or work done on electrical system since new when the battery had to be replaced twice. dealer has been very cooperative but unsuccessful in finding source, keeping car as long as three weeks (with a loaner) and not charging except for a small first time inspection. six returns to dealership with some relief; only the battery goes dead with irregularity. we have a 2000 passat that sits nearby and has never experienced the problem. number of failures is one, but all related . . six trips to dealership and relief on all but the battery going dead. we are 80 and fear that we will be caught out and have serious problems. all dates are approx. *jb
11/01/2006800002507/01/2002
 Tl*the contact owns a 2003 volkswagen passat. the contact has had the vehicle repaired, however, several failures continue to recur. the failures include the instrument panel lights, cruise control, heated seats, the regulator pin in the passenger side rear window, the glove compartment, and the head lights. the failures were noticed while driving 40 mph. the current mileage is 109,000 and failure mileage was 80,000.
09/01/2006350006
 Vehicle battery goes dead if car sits for more than 3 days without being started. alternator wiring harness has been replaced once. battery has been replace 5 times in 6 months. dealer can not find anything that is draining the battery and insists that nothing is wrong with the car and that it is perfectly normal (except for a dead battery) for this to happen. just start the car every 1-2 days is their remedy. i have never heard of anything so lame in my life!! *jb
04/27/20051204/27/2005
 Headlights fails proper function. they have been replaced. seat belts and sun roof do not work properly. engine replaced; steering wheels - car pulls to the right everytime an alignment was done and they calibrated the wheels. - problem continued - this problem caused the tires to be destroyed in a few kms - less 20 000; water infiltration - for now it is fixed; trunk was hard to open and close - problem fixed. front doors vibrated - the rubber of the doors are being exhibiting signs of damage; the front glass ( windscreen ) isn't from the same year of all the others. *jb
04/27/2005104/27/2005
 Front headlights malfunctioned - replaced them but they couldn't make the alignment of the beam. the car runs to the right but the wheels are calibrated and the direction alignment is done. the car infiltrated water inside the car and trunk. sunroof malfunction - opens in all positions but don't close. the car as the front glass is from 2005 and all the others are from 2002, construction of the car 2003. diesel escaped from the pump. cd changer - 6 cds as malfunction the radio doesn't eject the cd's. the motor gag various times a constant rotation. the trunk was hard to open and close. there are other complaints.... the complaints begin 15 days from the purchase. *jb
01/01/200636458112/06/2001
 I am investigating and gathering incident information about the flooding problems that volkswagens, especially the passat, exhibit from model years 1998 to the present. there is a chance of a class action suit for which this information is being gathered. if interested, please respond to doctor.vinnie@gmail.com for more information. *nm
01/15/200640413106/09/2002
 Dt*: the contact stated rain water leaked into the vehicle. there were concerns expressed of cables under the dash becoming wet, therefore creating an electrical hazard. the rain water usually accumulated in the doors, and when the doors was opened the water traveled to the dash board.
06/28/200648924111/02/2002
 Started car and asrs light came on and remained on. soon the mil lit up, followed by the air bag system light flickering and a clicking sound coming from the car. dealership could not check car the next morning b/c fully booked so had alternate mechanic check it out. mechanic realized it was not the battery running low (battery charge checked). the next morning alternator checked (alternator replace and tested and same problem continued). the mechanic finds a puddle of water on the floor of the passenger side that same morning which was not there day before. he states car had been parked at slight incline overnight with front of car higher than trunk. mechanic recommended towing car to dealership. currently at dealership to try and figure out problem. *nm
05/28/200640500101/17/2003
 I recently had my 40k mile service done and was preparing to go on vacation. the car made it there without incident however the second day into out vacation the asr light came on and then the prnd432 all stayed lit. it had been beautiful weather for several days however there was easily two inches of water on the passenger side. the vehicles check engine light came on and it stopped automatically shifting. the vehicle is at the shop waiting repair. *nm
12/05/200544500109/25/2002
 Car had trouble starting, electrical problems, lurching while driving and ultimately transmission and air bag failure. *nm
02/28/2006110/12/2002
 Design defect results in failure of computer due to water flooding. computer failure results in disabling of vehicle and expensive repairs. this condition caused by parking the car where leaves occasionally fall onto it. reason: windshield drains into compartment containing the battery, which has a drain hole located under the battery, requiring removal of battery to properly clean. drain gets clogged due to leaves, resulting in battery compartment filling with water. when this happens, water enters passenger compartment foot well. i took my car to vw dealer with this condition and they told me the computer could get flooded/ruined and this would not be covered under warranty due to external influence. they agreed to clean the drain free of charge, but were unable and unwilling to provide me with a service advisory that the drain must be cleared to prevent computer damage. i contacted vw of america and they acknowledge the problem over the phone but refused to provide any written statement of the existence of the problem and refused to provide a written, permanent remedy for this problem, or to modify the car so this would not happen. *jb
05/13/2004708/02/2002
 2003 volkswagen passat consumer request for early termination of the lease.***no answer required***. *mr the consumer made the request due to the numerous mechanical problems such as a defective purge valve, right front head light, the vehicle overheated and started t o smoke due to a faulty water pump. the brake light would not shut off and the right head light went out for the second time. the brake light switch was replaced. the cruise control would not disengage. the vehicle would not start at times. *jb
07/23/200547000709/22/2003
 I purchase a new 2003 volkswagen passat from burlington volkswagen 2 years ago and have taken it back to the dealership at least 7 times since then for a myriad of problems, from airbag lights coming on to check enginge light to the latest of the car shutting off in the middle of the road.
11/07/200424000208/01/2003
 After rainy days my 2003 passat wagon (4 motion) has 1 -2 inches of water on floor of the front passenger side. this has now been to the dealer twice (i just took it back today) - the first time they told us that it was a drain problem from the sun roof that was clogged. the carpet smells and i am afraid that the electric seats will soon short out.*ak
04/15/2004306/26/2003
 On three separate occasions, 2/29/04, 3/5/04, and 4/15/04 my 2003 vw passat (6 cyl.) had to be towed to the dealer because the check engine light (mil) and electronic power control (epc) light came on and i had significantly reduced power such that i was unable to drive my car home without endangering myself on the highway. the dealer's service group has been unable to resolve the problem thus far.*ak
05/27/200310000407/11/2003
 My 2003 passat, with 10k miles, has been in the shop for 22 days now and they don't know what's wrong with it. this is the fourth trip in for the same thing. the battery goes dead every night. according to utah lemon law i should be entitled to arbitrate, but vw will not discuss this option. *nlm
04/07/20039000109/13/2002
 Volkswagen of america will not recall faulty coil packs in 2001/2002/2003 passat 1.8ts, even though they know the installed part is defective. my first coil pack failed, and will be replaced under warranty but vw will not replace all coil packs, as they should. this is a dangerous situation, as coil pack failure while on the road may cause accidents. *jb
12/24/20034500108/19/2002
 Defective coils on each cylinder
09/19/2002300009/11/2002
 I recently leased a vw passatt station wagon and things have gone wrong with it even before the car had 300 miles on it. the car has less than 5000 miles on it and it has spent some 10 days at the repair shop. defects have included a transmission that would disengage, heated seats that would not turn off, a/c and side mirrors that would not work, a module had to be replaced, the car had to be aligned, the front spoiler fell off, a speaker had to be replaced, part of the trim on the back was falling off, the memory settings on the driver's seat were not working, and the sun roof was rattling. the sales department has responded to all my calls by saying that i need to talk to the service department or to vw corporate directly. i have done both, when i called vw corporate they responded that as long as the car was driveable they would cover it under warranty and would not replace the car. they offered me a lube job as a settlement!
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
07/20/200746500209/30/2002
 My 2003 passat with 46,000 miles and regular 5,000 miles service visits recently had two major problems. the alternator went bad and was producing nearly twice the voltage. there were no service bulletins or recalls on this item and was fixed at a significant cost to me. next was the fuel tank. i first experienced an odor which turned out to be a leak in the gas tank. i am working with an excellent volkswagen service business which is not a dealership. vw america will only take the word of a licensed dealer. the defective tank is currently being replaced at a very significant cost to me. there are no service bulletins or recalls on my vin. i understand that a local dealership has had to replace a few of these. this is a very nice car developing a bad reputation. i have safety concerns with this car and wonder what will happen next. *jb
ELECTRICAL SYSTEM - BATTERY
08/26/200788131108/02/2003
 Vehicle would not start on aug. 26. starter cranked but engine failed to turn over and start. dealer diagnosed as fuel pump failure. vehicle has approximately 88,000 miles. we were informed manufacturer vw has recalled fuel pumps for this make and model year (2003) but not this particular vin. we also understand vw originally limited recall to an even smaller batch of vins. we believe the fuel pump defect is more extensive than vw is willing to acknowledge. the repair is currently not under warranty and will cost our family approximately $655 to repair, plus towing and car rental costs. we are lucky the failure occurred during a cold start and not on the road, where we could have been stranded in a desert, a storm, or the middle of an intersection with oncoming traffic. this is a major safety concern. after dealer claimed to have fixed problem on aug. 29,2007, we took the vehicle home and it again failed to start, or even crank. dealer has towed it back and is reviewing. *tr updated 01-15-08. *kb the consumer stated the second failure was diagnosed as a failed battery. updated *jb
ELECTRICAL SYSTEM - IGNITION
06/14/2008830001
 Tl*the contact owns a 2003 volkswagen passat. while driving 40 mph the vehicle stalled. the vehicle was taken to the dealer, and a technician replaced the ignition coil at an expense of $403.00. the failure resurfaced one year after the vehicle was repaired. an authorized technician concluded that the ignition coil failed and caused the wiring harness, and the engines computer to burn. the vehicle was repaired at an expense of $887.97. the manufacturer was notified. the failure mileage was 83,000 and the current mileage was 92,000. updated 10/21/09. *lj updated 12/07/09. *lj the consumer stated in addition to the other problem, the failed stalled on the highway and the the lights on the dashboard illuminated. updated 12/08/09
03/04/200898000003/19/2007
 I finished putting in a small amount of gas and while taking off had an engine problem. my check engine light started to blink, my car started to chug and i had a severe loss of power. i took my car to my local vw service center, and upon investigation they smelled a burning under my hood and found the ignition coil melted or something of the sorts. they replaced the ignition coil and the car works fine, for now until the coil melts again. *tr
02/06/20081
 Driving home from work one afternoon, i noticed my engine seemed to be shaking slightly. i pulled over and even in park, i could feel the momentum of something in the engine causing my car to shake. by the time i got home, my engine light had turned on. i brought it to a vw dealer and upon inspection they found that my ignition coils needed replacing. upon searching online, i found several press releases about issues with the vw ignition coils, and pending defect investigations relating to the coils and fires resulting. i am thankful that i did not find myself in this situation but i am sure that if i had not been paying attention this problem could have had a far worse outcome. i am now deeply concerned about my safety in this vehicle. *tr
10/10/2007145344312/16/2002
 Engine ignition coils fail, causing a hesitation in engine, which is dangerous and may lead to an accident in traffic. the coils do not fail all at once, and vw will only replace if they fail. one of the coils failed and the car caught on fire due to coil dropping onto the catalytic converter. vw refuses to replace any further ignition coils. *jb
04/03/2007627181
 Dashboard service light began flashing, car bucked and ran on reduced power only. towed the unit to patrick motors vw in auburn ma. dx was ignition coils and plugs needed. cost me $365.00 to repair. i argued that the payment was on them based on the feb. 2003 vw service campaign which dictated that my model was involved in defective coil installation at the factory. i even called the vw toll-free customer care and was told that my car's vin failed to match the defective group. obviously i cannot understand why it would be excluded from the defective group when the coil components have to be replaced at 62000 miles. i would expect such a repair at 100,000 miles. this unit is a 1.8t 2003 vw passat. *jb
02/12/200762000102/26/2003
 This car was purchased new in feb 2003. two ignition coils replaced. i await the bill for the remaining 2 coils that will likely go bad. the dealership advised me that this had been recalled on the 2001-2002 models. i am perplexed by this information being i see no recalls on ignition coils, but i do see a host of complaints. *jb
07/27/200687000105/08/2003
 Dt*: the contact stated while driving 55 mph the vehicle stalled without warning. the vehicle was maneuvered off the road, restarted, and was driven to the dealer where the ignition coil was replaced.
08/10/200666000310/14/2003
 Dt*: the contact stated while driving at 65 mph, the malfunction light illuminated, then the engine power failed, requiring the vehicle to coast to a stop. the vehicle was towed to a service dealer, where the malfunction was identified as 2 faulty ignition coils. the manufacturer was notified. updated 11/21/2006 - the ignition coils have failed three times in four years. *nm
01/12/200617000405/01/2005
 Bought a 2003 vw passat 1.8t in may 2005. since then, i have taken the car to the dealership for repair 4 times now. the car will all of the sudden start running very rough and the check engine light came on. the first time, they replaced a defective spark plug. within a few days of getting it back, it happened again. they decided to replace all the spark plugs that time. it happened a third time and they did not tell me what they had done to the car, but kept the car for a week. it is currently in the shop again (now for a week again) because it began to run rough, developed a slow oil leak, and does not always start on the first attempt. i have not yet heard from the dealership what is causing the problems. i asked them to check everything on the car. i have also lodged a complaint with vw of america. *jb
06/01/200540000501/25/2003
 Have had nothing but problems with this lemon. * 500 miles cruise control fails, has to be replaced. * 16,000 miles ignition coil fails, replaced coil and mass air flow sensor. * 28,000 miles fan in dash diagnosed as faulty and needing to be replaced. parts ordered, never installed. * 40,000 miles oil pump and oil hoses are replaced due to oil pressure failures. car broke down on road. * 44,159 miles oil pressure switch replaced due to oil pressure failures. * 46,000 miles fuel pump failure, replaced under warranty. car broke down on road. volkswagen has a problem with these cars and oil sludge. vw refuses to fix my car under warranty. last word was we reserve the right to refuse any warrany claim, regardless of documentation of oil changes. i've talked to several dealerships and it's a #1 problem with these cars comming in for ruined engines and oil sludge. vw is refusing to pay for fixing the problems in most cases. i've got all documentation, original paperwork when purchased, etc. *jb
05/19/20056300010/10/2003
 1. vehicle began to sputter, emissions light began to flash, then loss of engine power. 2. failure of ignition coils (3) 3. 3 coils being replaced at vw dealership
11/12/200441494511/07/2002
 8/01/03 - car inspected and told had proper j ignition coils installed 8/18/03 - car again inspected and told had proper j ignition coils installed 11/18/03 - coil ignition recall was performed on the car for a 3rd time. after all three attempts of checking the ignition coils they yet failed again. this is the 12 coil i have had replaced on a volkswagen in 2 years. *jb
02/23/200410500204/23/2003
 2003 volkswagen passat w6 2.8l car will not start or fails to run properly due to ignition misfire or excessive fuel flooding engine. volkswagen will not repair. car has been seviced with the best synthetic lubricants and has had extremely good care. the dealership told us the reason the car would not run was because the oil needed changing due to it being loaded with gasoline. the oil had been checked 3 days prior to the incidents and was at satisfactory levels and clean. the car had 6700 miles on the synthetic oil change and was not due for a 3rd oil change. the car has 11813 miles on it. the recommended oil change interval by the dealer was 10000 miles on the synthetic oil. if the car is failing to run and has allows severe gasoline contamination of the oil there are major problems. there seems to be many complaints regarding the reliability of these cars available through other web sites. the engine failing to maintain operation or misfiring while on the highway or if it fails to operate in an unsafe environment proves this vehicle to be a failure in engineering, and reliability.*ak
10/07/200112417402/20/2003
 Failure to correct misfire and stalling problem after 3 visits to vw dealer. engine continues to misfire and vw won't try to replace any obvious parts related to the cause. told to return the car for repair for the 4th time when problem occurs again. car has been to 2 vw dealers in 2 weeks and problem continues. *jb
09/25/2003921202/20/2003
 Engine starts to stall and misfires in traffic. dealer refused to change recalled coils on 8-15-03 . contacted vw help line and they indicated that their records show that dealer replaced the recalled coils even though he didn't. it appears the dealer filed a false warranty service claim with vw according to the information they received. dealer still refused to change coils on 9-25-03.
08/15/2003921202/20/2003
 Failure to provide replacement coils after manufacturer' s recall
08/09/20037000101/30/2003
 Very expesive unreliable car with nothing but excuses from the dealer-manufacturer filled with lies, constant trouble with car and volkswagen cannot fix properly plus refuses to replace a defective car twice over! they told me when i purchased this car that all the 2003 had fixed coil problems. they failed around 7000 miles. also have replace the dash, reprogrammed computer,ruined a pillar upholstery,put in wrong oil, replace d a sprk plug thinking that would fix the missfire, still runs bad. every time i have to go to the dealer its a 260 mile round trip! i got out of a 99 passat that theysold me (unkowingly)wrecked and then coldnt fix so i traded up to this 2003 with lots of trouble. nightmare vw for sure.*ak
01/06/20036050206/01/2002
 This vehicle contains 4 ignition coils, one of which failed. this part which is installed on many 2002 and 2003 vw's is prone to sudden failure and vw owners have been experiencing multiple and common failures of their ignition coils. vw has redesigned the part but is only replacing failed parts at this time. when this part fails it causes the engine to stall or misfire badly and makes the car undriveable. this is certainly a safety issue if the problem occurs on a highway, causing the car to stall, or stranding a motorist in a dangerous location. i believe that vw should replace all the defective ignition coils with the redesigned replacement part. thanks. scc ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis****770857****
01/03/20032000111/30/2002
 Faulty ingintion coils, two out of four have been replace on 2003 vw passat 1.8l t the reamining two are bound to fail, but vw will not cover the cost of replacing them. this is very concerning, given the fact that this car was bought in dec 2002 and only has 2000 miles, and when the problem occurs the car loses power and must be towed to a dealership. note losing power on the highway, in the middle of the coldest winter in new england is not a pleasent thought!!
01/25/2003
 Whild driving at any speed vehicle will shut off. ts
01/18/2003350008/25/2002
 Failure of ignition coils on 2003 volkswagon passat resulting in sudden total inability to drive vehicle. estimated repair time due to parts shortage - 2 weeks. dealer acknowledged that this is a growing problem with 1.8t passats and expects a goverment mandated recall soon.
01/20/2003006/25/2002
 Possible failure of h type coil packs on 1.8 t vw engines
108/01/2002
 Dealer say vw is aware of problem, but not proactively replacing all 4 coil packs. a major inconvenience and possible safety problem! i have heard of many other people with multiple failures. some resulting in engine stalls at very dangerous moments. dt
ELECTRICAL SYSTEM - IGNITION - MODULE
05/11/2007601001
 The vehicle was traveling at 60 mph on the road and then it started to shake and lost power. the vehicle check engine light came on and started to blink. the incident nearly caused an accident as others vehicles were trying to avoid collision with this car. the defect was the ignition coil for cylinder number 2.*ak
01/29/200793965110/26/2002
 On the 22 january i picked my car up from the vw dealership where i had it repaired. i had told the dealer to replace the timing belt, water pump, belts, spark plugs, brakes and rotors and the 95,000 maintenance on the car. this cost me well over a thousand dollars, i supplied brakes and rotors and spark plugs. the car ran okay but i began to smell oil burning and whenever i unlocked my car to get in it would lock automatic and then when i started it the alarm would go off. i called the dealership about the oil smell and they had me bring it back in to look at. at that time they said there was a small leak and they would clean it and tighten the bolts, this was on friday january 26th. on monday january 29th i was traveling and when i pulled on to the 4 lane highway and accelerated the engine light began to flash on and off, so i pulled to the side of the road and the car died. after a few minutes i was able to restart it but it ran very rough. the state highway patrol called a tow truck and it was towed to the volkswagen dealer. the next day they informed me that an ignition module had gone out and that it would cost me 30 some dollars a piece to replace them and they recommended replacing them all. when i ask them about the recall they told me that volkswagen was into the k's on these and my was before that. i had ask them about this when i received the recall letter from vwofa, and was told that they would check it. i'm not sure whether they did or not. *nm
11/12/200441494511/07/2002
 8/01/03 - car inspected and told had proper j ignition coils installed 8/18/03 - car again inspected and told had proper j ignition coils installed 11/18/03 - coil ignition recall was performed on the car for a 3rd time. after all three attempts of checking the ignition coils they yet failed again. this is the 12 coil i have had replaced on a volkswagen in 2 years. *jb
06/15/20031
 Consumer states that the vehicle ignition coil is not working.dealer notified.*ak
ELECTRICAL SYSTEM - IGNITION - SWITCH
01/11/2003
 The ignition packs are defective and it's very hard to start the vehicle. ph
ELECTRICAL SYSTEM - WIRING
11/17/200670002307/30/2002
 I've spent over $8000 towards vw dealership attempts at fixing the horn, radio, homelink, climate control (a/c and heat) rear passenger side window, heated seats, dashboard panel lights, and defroster flap. vw replaced abs and brake light module, but only fixed the horn. vw stated they are not responsible even after i paid for them to fix the above problems and they are still unable to determine the cause of the problems. i request reimbursement from volkswagen for the repair attempts and related expenses. current vehicle mileage: 127,000. *tr
01/26/200452000107/03/2002
 While driving on interstate highway i observed smoke billowing in my rear view mirror. i pulled off highway and found a fire in engine compartment which i extingushed using an extingusher. the fire was caused when a plug at the rear of the engine fell out causing the engine oil to empty onto the exhaust system which caused the fire. the temperature at the time was well below zero. i was told the plug in the aluminum block engine was made of steel which heats and cools at different rates and appears to have caused the plug to fall out. the car was a total loss per my insurance and volkswagen. the car is a 2003 vw passat wagon glx 4-motion. *ak
09/01/2002104/28/2002
 Loss of power to climate control, cruise control, headlights (low beam), some interior lights, radio display, steering wheel controls, home link transmitter. apparent short in driver side sun visor. visor was replaced under warranty and everything returned to normal. *jb
09/19/2002300009/11/2002
 I recently leased a vw passatt station wagon and things have gone wrong with it even before the car had 300 miles on it. the car has less than 5000 miles on it and it has spent some 10 days at the repair shop. defects have included a transmission that would disengage, heated seats that would not turn off, a/c and side mirrors that would not work, a module had to be replaced, the car had to be aligned, the front spoiler fell off, a speaker had to be replaced, part of the trim on the back was falling off, the memory settings on the driver's seat were not working, and the sun roof was rattling. the sales department has responded to all my calls by saying that i need to talk to the service department or to vw corporate directly. i have done both, when i called vw corporate they responded that as long as the car was driveable they would cover it under warranty and would not replace the car. they offered me a lube job as a settlement!
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
08/31/200413000108/01/2003
 While starting the vehicle it caught on fire under the hood. local fire department arrived to extinguish the fire. dealer was not notified. *ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
09/29/200310
 Problems with engine shut down on 2003 volkswagen passat. *mr there was a problem with the odometer reading. the ecp light would constantly come on, the engine would go out intermittently, and there was rough idling. *sc *jb