Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - OTHER - LABELS | |||||
| VC | 05/01/2005 | 10015584 | Install mercury label on vehicles registered in the states of vermont, maine and connecticut - environmental compliance action circular. *tt | 07/29/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 08/10/2008 | 37000 | ||
| Sun roof drain disconects and water fills passenger compartment causing computer malfunction , air bags to malfunction and fire hazzard. this is the second time 1st time in 2006 | |||
| 01/08/2003 | 0 | ||
| Starter coil failure - for over a month the problem would appear and disappear. sounded almost like the muffler fell off, but would be accompanied by loss of power to the vehicle. unexplainable as to why this happened. | |||
| 09/19/2002 | 3000 | 09/11/2002 | |
| I recently leased a vw passatt station wagon and things have gone wrong with it even before the car had 300 miles on it. the car has less than 5000 miles on it and it has spent some 10 days at the repair shop. defects have included a transmission that would disengage, heated seats that would not turn off, a/c and side mirrors that would not work, a module had to be replaced, the car had to be aligned, the front spoiler fell off, a speaker had to be replaced, part of the trim on the back was falling off, the memory settings on the driver's seat were not working, and the sun roof was rattling. the sales department has responded to all my calls by saying that i need to talk to the service department or to vw corporate directly. i have done both, when i called vw corporate they responded that as long as the car was driveable they would cover it under warranty and would not replace the car. they offered me a lube job as a settlement! | |||
| EQUIPMENT - ELECTRICAL | |||
| 12/15/2003 | 3 | ||
| The ignition coils on my 2002 vw passat 1.8t ar about to fail for the third time. the car was bought in may of 2002. the first incident occured in december, the second in january, and now it is about to happen again now in february. each incident is preluded by a slight jolt in the car upon start up followed bu rough idleing. every time we take it and and are told it is fixed and then sure enough a month later i am back there again. i do not see this problem getting any better. in addition the mach rstereo system has been fixed, then replaced. the replacement unit's qulaity is poor in comparison to the original. this car has been a nightmare. | |||
| 01/20/2003 | |||
| Multiple problems with the 2001 vw passat. problems began at 16000 miles and have continued up to the current date and mileage of 33000 miles. car has been seen in vw service department 11 times since november 2001. lawsuit has been filed against vw america. | |||
| 12/31/2002 | 0 | ||
| Failed coil pack on vehicle after only 16000 miles. dealer service adviser stated that vw is aware of this problem in all 2001 thru 2003 vw passats with 1.8 liter turbo engines. service adviser stated that vw is having so many failures on this product that the part had to be ordered through vin direct from germany. they will not replace all four coils, only the failed items. vehicle failed on highway and became a safety hazard to other motorists until i could negotiate to safe area to investigate failure. ts | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 04/09/2008 | 1 | 08/08/2003 | |
| My air condition has been on the fritz so to speak for the last year, i thought it was my imagination. this passed week when i turned it on full blast all that was coming out is warm air. i took the car into vw dealership they repaired two leaks they said, when trying it out a few days later the air was blasting warm air once again. i took it back and now they are telling me the evaporator needs to be replaced costing me $1,700.00. how could this happen to a car that is not even 5 years old yet. i am very disappointed. *tr | |||
| 09/02/2005 | 4000 | 1 | |
| A/c doesn't always come one went the engine is started. it blows but not cool air. i can pull back off the highway, shut the engine off and restart and it works fine. i have had it into the dealership repeatedly. the have seen the problem but can't seem to resolve it.*jb | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 04/07/2007 | 95000 | ||
| Tl*the contact owns a 2003 volkswagen passat. the contact noticed that the radio was malfunctioning. he took the vehicle to the dealer and a technician stated that the stereo failed due to unknown causes, and the entire system needed to be replaced. the contact has not had the vehicle repaired because it exceeded its warranty. the manufacturer did not provide any assistance. the failure mileage was 95,000 and current mileage was 109,000. | |||
| 04/27/2005 | 1 | 04/27/2005 | |
| Front headlights malfunctioned - replaced them but they couldn't make the alignment of the beam. the car runs to the right but the wheels are calibrated and the direction alignment is done. the car infiltrated water inside the car and trunk. sunroof malfunction - opens in all positions but don't close. the car as the front glass is from 2005 and all the others are from 2002, construction of the car 2003. diesel escaped from the pump. cd changer - 6 cds as malfunction the radio doesn't eject the cd's. the motor gag various times a constant rotation. the trunk was hard to open and close. there are other complaints.... the complaints begin 15 days from the purchase. *jb | |||
| EQUIPMENT - MECHANICAL | |||
| 02/16/2003 | 0 | ||
| After starting vehicle and reversing out of driveway, oil pressure light came on after the egine rpm's reached 18000. 40000 miles service was done 6 mths prior. dealer claims it resulted from oil overfill. not the case, oil overfill resulted after the fact. vw america will not honor powertrain warranty, saying maintenance records incomplete. *nlm | |||
| EQUIPMENT - RECREATIONAL VEHICLE - LPG WATER HEATER | |||
| 01/15/2003 | |||
| Heater stopped working-heater core checked and found to be okay. thermastat replaced. water pump found to be non-functional and replaced. problem not solved. head gaskets replaced and found cracked head. head replaced -s still did not solve the heat problem. heater core replaced-still did not solve the problem. radiator replaced - problem appears to be solved, however car runs worse than it did before spending $3,500-. totall frustrated and no help from audi after numerous phone calls. car warranty ran out in december-problem occured in january. | |||