Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
03/29/2009550001
 While opening my trunk lid, the passenger side hinge broke. the lid, dropped, down and i caught it, with out harm. but it could have easily hurt my hand or head. i called the dealer to order a replacement part, he indicated it was very popular. *tr
08/02/200323001
 Brake failure light appears even after multiple brake repairs. driver?s side rear upper brake light replaced for 29th time in less than 2 yrs. multiple coolant leaks still present even after repair and water pump replacement. radio/amplifier not functioning even after replacement (radio was only used twice in vehicle?s lifetime). diagnostics show airbag malfunction. regulator pin on rear passenger side window keeps breaking (3rd replacement since 2003). engine cover below car keeps falling off due to rusted bolts. homelink system keeps malfunctioning. fuses keep blowing out. dashboard panel lights out (odometer, fuel gauge, etc.). ccm module keeps breaking down. car needs to be jumpstarted when not in use for over 48 hrs. climate control (a/c and heater) works only sporadically. all repairs performed by vw dealership, yet same issues keep reappearing just a few weeks after repairs. repairs performed in past 2 years: ecu unit replaced, brake light switch replaced 3 times, a/c compressor unit replaced, abs module replaced, alternator replaced, brakes replaced 3 times. *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
05/09/2009146000
 Tl*the contact owns a 2003 volkswagen passat. while driving 65 mph, the driver's side door suddenly flew open. the contact injured his leg while attempting to close the door. the dealer stated that the door latch was defective. the current and failure mileages were 146,000.
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
11/17/200670002307/30/2002
 I've spent over $8000 towards vw dealership attempts at fixing the horn, radio, homelink, climate control (a/c and heat) rear passenger side window, heated seats, dashboard panel lights, and defroster flap. vw replaced abs and brake light module, but only fixed the horn. vw stated they are not responsible even after i paid for them to fix the above problems and they are still unable to determine the cause of the problems. i request reimbursement from volkswagen for the repair attempts and related expenses. current vehicle mileage: 127,000. *tr
LATCHES/LOCKS/LINKAGES - TRUNK LID - LOCK
04/27/20051204/27/2005
 Headlights fails proper function. they have been replaced. seat belts and sun roof do not work properly. engine replaced; steering wheels - car pulls to the right everytime an alignment was done and they calibrated the wheels. - problem continued - this problem caused the tires to be destroyed in a few kms - less 20 000; water infiltration - for now it is fixed; trunk was hard to open and close - problem fixed. front doors vibrated - the rubber of the doors are being exhibiting signs of damage; the front glass ( windscreen ) isn't from the same year of all the others. *jb