Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS - FRONT | |||
| 04/27/2005 | 12 | 04/27/2005 | |
| Headlights fails proper function. they have been replaced. seat belts and sun roof do not work properly. engine replaced; steering wheels - car pulls to the right everytime an alignment was done and they calibrated the wheels. - problem continued - this problem caused the tires to be destroyed in a few kms - less 20 000; water infiltration - for now it is fixed; trunk was hard to open and close - problem fixed. front doors vibrated - the rubber of the doors are being exhibiting signs of damage; the front glass ( windscreen ) isn't from the same year of all the others. *jb | |||
| 04/27/2005 | 1 | 04/27/2005 | |
| Front headlights malfunctioned - replaced them but they couldn't make the alignment of the beam. the car runs to the right but the wheels are calibrated and the direction alignment is done. the car infiltrated water inside the car and trunk. sunroof malfunction - opens in all positions but don't close. the car as the front glass is from 2005 and all the others are from 2002, construction of the car 2003. diesel escaped from the pump. cd changer - 6 cds as malfunction the radio doesn't eject the cd's. the motor gag various times a constant rotation. the trunk was hard to open and close. there are other complaints.... the complaints begin 15 days from the purchase. *jb | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 03/10/2003 | 4200 | 1 | |
| Driver's seat belt latch failed at 4200 miles. seat belt would not buckle. *jb | |||
| 02/25/2003 | 8933 | 1 | 09/21/2002 |
| On the morning of february 25th, as i was leaving home and attempted to buckle the driver's side seatbelt on a 2003 volkswagen passat gls. the latch did not hold the metal belt tongue. i drove directly to the dealer where the vehicle was purchased and left it for repairs. when arriving to pick up the vehicle late in the afternoon, i was advised the repairs were not completed due to the need to order a part, which was to arrive in 4-7 days. when asking for a replacement vehicle, the response was negative and they seemed unconcerned with the fact a critical safety feature was not operable. my home state, tennessee, has a law clearly requiring seatbelt use, and i am a firm believer in the ability of a seatbelt to reduce the portential of a critical injury or death. this is confirmed by your agency and by the owner's manual provided by volkswagen. at this point, i am using the buckle on the passenger side, which caused the belt to ride just below my neck and obstructs my arm when shifts the manual transmission.*jb it appears the seatbelt latch seriously lacks quality and is poorly constructed. considering the latch has not been abused, has never been involved in a accident and there is no visible sign of external damage, it could easily be concluded to either poor workmanship or materials. in addition, considering this failure occurred under normal use and with limited miles (8,899) on the vehicle, it is alarming to consider what could have been the results if the failure became evident in an accident. *jb | |||