Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| 092603 | 09/26/2003 | 10006830 | Zf vh recall of the zf steering pump, supplied to wd's for replacement of the audi a4 passat p/n 8d0 145 156fx instead of the correct zf p/n 7691 955 276zw. 2004 audi a4 also included. *tt | 05/14/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/06/2011 | 95000 | ||
| Tl*the contact owns a 2003 volkswagen passat. while driving approximately 10 mph the steering wheel locked causing the driver to crash into a fence. a police report was filed. the vehicle was towed to an independent mechanic. the technicians were unable to duplicate or diagnose the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 95,000. | |||
| 03/06/2011 | 95000 | ||
| Tl- the contact owns a 2003 volkswagen passat. while driving approximately 10 mph the steering wheel locked up as driving causing the driver to crash into a fence. the police arrived at the scene and a report was filed.the vehicle was towed to an independent mechanic. the technicians were unable to duplicate or diagnose the failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 95,000. ds | |||
| 04/27/2005 | 12 | 04/27/2005 | |
| Headlights fails proper function. they have been replaced. seat belts and sun roof do not work properly. engine replaced; steering wheels - car pulls to the right everytime an alignment was done and they calibrated the wheels. - problem continued - this problem caused the tires to be destroyed in a few kms - less 20 000; water infiltration - for now it is fixed; trunk was hard to open and close - problem fixed. front doors vibrated - the rubber of the doors are being exhibiting signs of damage; the front glass ( windscreen ) isn't from the same year of all the others. *jb | |||
| 04/27/2005 | 1 | 04/27/2005 | |
| Front headlights malfunctioned - replaced them but they couldn't make the alignment of the beam. the car runs to the right but the wheels are calibrated and the direction alignment is done. the car infiltrated water inside the car and trunk. sunroof malfunction - opens in all positions but don't close. the car as the front glass is from 2005 and all the others are from 2002, construction of the car 2003. diesel escaped from the pump. cd changer - 6 cds as malfunction the radio doesn't eject the cd's. the motor gag various times a constant rotation. the trunk was hard to open and close. there are other complaints.... the complaints begin 15 days from the purchase. *jb | |||
| 09/19/2002 | 3000 | 09/11/2002 | |
| I recently leased a vw passatt station wagon and things have gone wrong with it even before the car had 300 miles on it. the car has less than 5000 miles on it and it has spent some 10 days at the repair shop. defects have included a transmission that would disengage, heated seats that would not turn off, a/c and side mirrors that would not work, a module had to be replaced, the car had to be aligned, the front spoiler fell off, a speaker had to be replaced, part of the trim on the back was falling off, the memory settings on the driver's seat were not working, and the sun roof was rattling. the sales department has responded to all my calls by saying that i need to talk to the service department or to vw corporate directly. i have done both, when i called vw corporate they responded that as long as the car was driveable they would cover it under warranty and would not replace the car. they offered me a lube job as a settlement! | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 04/27/2005 | 1 | 04/27/2005 | |
| Front headlights malfunctioned - replaced them but they couldn't make the alignment of the beam. the car runs to the right but the wheels are calibrated and the direction alignment is done. the car infiltrated water inside the car and trunk. sunroof malfunction - opens in all positions but don't close. the car as the front glass is from 2005 and all the others are from 2002, construction of the car 2003. diesel escaped from the pump. cd changer - 6 cds as malfunction the radio doesn't eject the cd's. the motor gag various times a constant rotation. the trunk was hard to open and close. there are other complaints.... the complaints begin 15 days from the purchase. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 02/07/2009 | 95100 | 4 | 07/01/2002 |
| Tl*the contact owns a 2003 volkswagen passat. the contact stated that a new pair of rare brakes failed on her vehicle after 14,952 miles. she usually gets over 36,000 miles on a pair of brakes. she stated that the brake pads failed and damaged the rotors. the contact feels that the pads are defective and should have lasted longer than 14,000 miles. she also feels that the dealer should cover the cost of the new pads. the current and failure mileages were 95,100. updated 04/21/09. *lj the serpentine belt was cracked, the power steering fluid was low, the vc boot and hood strut was replaced.. updated 04/21/09.*jb | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 11/01/2009 | 1 | ||
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) 2003, vw, passat: a.)tie rod and b.)brake vacuum vin: [xxx] 2006 vw recalls 06v472000 & 05v540000 are suspiciously the same problem as my 2003 passat. last trip to service dept revealed both problems. there has been no accident or injury to date. *tr | |||
| STEERING - RACK AND PINION | |||
| 11/07/2007 | 21269 | 1 | 09/13/2003 |
| Front end noise was diagnosed by vw service as missing and loose rack and pinion steering bolts, rendering the vehicle unsafe to drive with 20,000 miles on the odometer and normal use. this is a huge safety hazard, i could have been injured or killed. i have an extended warranty but this is not covered. such a flaw in steering integrity should generate a recall - before someone is killed. *tr | |||
| STEERING - RACK AND PINION - RACK | |||
| 12/14/2004 | 5000 | 2 | 12/20/2002 |
| New '03 passat purchased in dec. '02. feb. '03 i noticed difficulty with steering when the wheel was turned to the extreme left or right. after several trips to the dealership in which power steering fluid was found to be low and refilled, it was determined that the power steering rack needed to be replaced. in mar '03, the power steering rack was replaced by volkswagen under warranty. nov. '04, i again noticed difficulty with the steering in extreme left or right wheel positions. dec. '04, vw determines that the power steering rack again needs to be replaced. they claim that there is no larger problem with the car leading to repeated failure of the power steering rack. likewise, they insist that there is no intrinsic problem with vw power steering racks. however, i find it difficult to believe that two power steering racks from vw placed in the same car in a two year period just happened to be faulty. *jb | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 03/28/2011 | 77908 | ||
| I have a 2003 volkswagon passat with 77,650 miles with problems with the oilpump and engine problems that is unknow. the automobile will stall not start it hasn't been driven in over 6 monthe due to the rattling noise in the engine and i believe slugged is build up in the engine but since then i have replaced two oilpumps in the vehicle and the sensors. engine oil pressure failure and defective coils on each cylinder. | |||