Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EXTERIOR LIGHTING - BRAKE LIGHTS - SWITCH
07V063000VOLKSWAGEN OF AMERICA, INCfrom 04/01/2002 to 04/30/2005V (Vehicle)100200004/27/2007MFRVOLKSWAGEN OF AMERICA, INC02/20/200702/21/2007
Defect SummaryOn certain passenger, wagon, and convertible vehicles equipped with or without cruise control, a brake light switch may malfunction if it was installed incorrectly.
Consequence SummaryThe brake lights could become inoperative, or remain on. failure to provide the proper signal when braking could lead to a crash without warning.
Corrective SummaryDealers will install the newly designed brake light switch free of charge. the recall began on april 27, 2007, and will be conducted in several staggered mailings through september 21, 2007. vehicles within the make, model, and model year of this population may be involved in either this recall or 06v-183, but not both. the remedy is the same for each recall. volkswagen dealers will apply the remedy based on the vin number of the vehicle. owners may contact vw at 1-800-822-8987.
NotesVolkswagen recall no. n4.customers may contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EXTERIOR LIGHTING - HEADLIGHTS
050511/07/200510018452Vehicles may display vibration of the headlight due to clearance between headlight assembly and front facia - excluding new passat. *nm12/22/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
05/01/2009450001
 2004 vw passat tdi. vw has a problem with their turn signal switch. the switch continues to open and close the circuit after the turn signal is in the off position. this is a problem with many of their models( jetta, passat both gas and diesel). the dealership service personnel are aware of the problem and are replacing the defective switch only if your have all your maintenance done at a authorized vw dealer. so if you dont have all your oil changes and repairs done by a authorized v w dealer there is no assistance for replacement of this defective switch. this is a cost of $300.00 to the consumer. this sure is safety related and need to be recalled asap. this problem has caused fires under the instrument panel. *tr
01/25/2009630001
 Our 2004 passat's brake lights went out recently. there was no warning light or other process that told us the lights were out. we were almost in a car accident because the driver behind us didn't see our brake lights. after doing research i found that vw issued a recall for the brake light switch in 2007...but we never received such notice. i think this is a serious safety issue that should be communicated to the public. *tr
03/29/2008110001
 Car parked front facing west appears to have caused the headlights to fog over on the inside. dealer sold me a kit for approximately $15 and i was told to apply to the outside. that was when i realized it was on the inside and not the outside. i am retired and on a fixed income and now the dealer wants $250 per headlight plus labor to replace them. *tr
EXTERIOR LIGHTING - BRAKE LIGHTS
02/01/20112
 2004 volkswagen passat. consumer writes in regards to class action settlement against volkswagen, stating a series of issues such as oil sludge, engine malfunction issues, anti-freeze and coolant issues and ignition coil issues with volkswagens *tgw the consumer stated she learned there was a specific type of coolant that only be used for her model vehicle. she stated each summer she drove around with 2 containers of anti-freeze because the vehicle would consume so much anti-freeze. also, the brake light bulbs were replaced. *jb
10/12/2005100003511/30/2003
 1. new 2004 volkswagen passat, v6 sedan. returned car several times under warranty for many types of repairs. volkswagen unable to repair car. both the dealer and volkswagen of america were made aware of the problems. 2. several failures including but not limited to: excessive oil consumption, loss of power and acceleration, transmission problems, failure to start, malfunction indicator lamp constantly on, braking problems, climate control problems, and several electrical problems including failed brake lights. 3. several attempts by volkswagen has failed to fix the problems. they are unwilling to resolve the problems adequately. *tr
01/03/200515000210/15/2003
 In six months my brake lights have stopped working twice they had to replace the brke light swith on it. *ak
EXTERIOR LIGHTING - BRAKE LIGHTS - SWITCH
01/10/2008106/12/2004
 I received a recall notice regarding my 2004 vw passat (replacing the brake light switch). i had my repairs completed at an authorized vw service center in october 2007 and sent my form to vw for reimbursement. i received a call on 1/10/08 informing me that the deadline for the repair was 9/23/07. the recall letter i received was dated september 2007 and did not indicate that there was a deadline for the repair. the vw customer care center is saying that they will not reimburse me for this repair. *tr
07/03/200726570211/20/2004
 6/30 i drove my 2004 vw passat wagon. i had used the cruise control and had to slow down, i attempted to re-activate the cruise control, it would not respond. i tried again the following day and it worked. 7/3, i parked my car for an hour appt. i returned to my car to find the brake lights were on. i turned the car on, tapped the brakes and turned it off. the brake lights stayed on. i had to leave town for a few days and upon returning, called my dealer, ontario vw. 7/9 i made an appt to service the car. sylvia in service made the appt. she mentioned there was a recall on the brake light switch. after making the appt, i researched the recall. i found the nhtsa site. nhtsa had a campaign id # 07v063000 for 6 makes of volkswagen, varying years, all for brake light switch malfunction. the description matched my problem exactly. later on the 9th, i went to drop off my car for repair. i was checked in and told my car was not affected by the recall. jose meza, senior service advisor, told me my vin # had no recall. i explained about the info i found and he said i was incorrect. he did not offer to research anything about it. my car is under warranty and will be repaired. my issue is with the handling of this situation and the lack of interest on the part of ontario vw and vw corp, whom i called to complain and was also told that my vin # did not reflect a recall. if 5 other vw makes have the same problem and are under recall, why am i being challenged about including my car in the recall? this is a serious safety issue as the brake lights can become inoperable without my knowledge. vehicle safety should be the priority for all manufacturers and dealerships and i am shocked at the lack of interest i am receiving from all i contact about this issue. including the nhtsa that told me i could file a general complaint and possibly be included in a future recall but could not offer specific help with anything else. *tr
06/13/2007510001207/31/2004
 On occasion the brake lights will stay on after car has been parked and turned off. the brake lights will also stay on with no foot pressure on the pedal while driving. *tr
03/12/200761688106/26/2004
 Brake light switch failed intermittently over a period of two years, finally failed completely. whenever the switch was operating poorly it kicked out the cruise control. *ak
07/02/20047875604/08/2004
 The brake light switch keeps failing. it causes the electronic stability control to be disabled and keeps the stop lights on, even when the brake pedal is not depressed. i've had the brake like switch replaced 6 times now over the past 2.5 years. *nm
09/28/20066100012/20/2003
 Cruise control and rear brake light failure on 2004 vw passat. *jb
EXTERIOR LIGHTING - HEADLIGHTS
11/08/200728000704/01/2004
 Known issue vibrating headlamp assembly, despite numerous repairs at dealership continues to vibrate causing repeated headlamp bulb failure. especially dangerous when failure occurs while driving at night. *tr
11/20/2004100111/20/2004
 My complain is regarding the headlights on 2004 vw passat. i have own this car since nov 04 and feel very unsafe driving at night. the dim headlights are inadequate on this vehicle. i would estimate the dim may shine out appox 25 feet and then just cut off. i have taken the car back several times to the dealer with no results. could you please advise me if there is a testing location, where i could take the car to see if the lights even meet your safety regulations. thank you. *ak